Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
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This was not a very good experience. I would not recommend this dealership to anyone. I should have looked at more reviews before visiting the dealership. recommend this dealership to anyone. I should have looked at more reviews before visiting the dealership. More
Joey made the whole car buying experience a pleasure. He may be young but he knows his stuff. From the time we walked on the lot until the last papers were signed,we felt very important. The atmosphere was may be young but he knows his stuff. From the time we walked on the lot until the last papers were signed,we felt very important. The atmosphere was relaxed and calm. No pressure. I want more people to know what a joy buying my Jeep was. Everyone should be so lucky to have Joey as your sales person. KUDOS to Joey. I look forward to seeing him and the rest of the staff when I visit the dealer again. More
5 stars all the way around for this dealership! Brandon Melendez is without a doubt THE ONE you want to work with! He is friendly, approachable and no pressure---but at the same time, works hard with you t Melendez is without a doubt THE ONE you want to work with! He is friendly, approachable and no pressure---but at the same time, works hard with you to get you a great deal. This dealership has, without a doubt in my mind, the BEST selection of Jeeps, the BEST website, the BEST and FRIENDLIEST salespeople. Added bonus-They will take you off-road in your test-drive, too! I purchased a brand new Jeep Grand Cherokee from this dealership and got an amazing deal and great service. There is a reason that this dealership has awesome ratings from everyone! Make the trip and check it out! More
Mike Maus was extremely helpful and committed to finding the best car for me - as opposed to other sales professionals that might try to sell the best car for the dealership. I did not intend to purchase a the best car for me - as opposed to other sales professionals that might try to sell the best car for the dealership. I did not intend to purchase a car on this day; however, Mike's service in conjunction with Mike #2 (financing)'s knowledge of the inventory, pricing, options, etc., created an offer worthy of consideration - and one that I ultimately secured. Overall, I was very pleased with my experience at Keffer. More
Mike was very professional and empathic to our financial situation. He listened and directed my wife and I to several Jeep vehicles for us to compare. His sales approach was more relationship-building and n situation. He listened and directed my wife and I to several Jeep vehicles for us to compare. His sales approach was more relationship-building and not the typical style used by many sales reps in the auto industry. I am very pleased with how we were treated and will reccomend your dealership to family and friends. Thanks again for a wonderful buying experience. More
I actually did not want to buy a car from someone so young HOWEVER... after seeing this kid do his job so well I would say he is one of the best and most honest salesman I havd ever delt with. young HOWEVER... after seeing this kid do his job so well I would say he is one of the best and most honest salesman I havd ever delt with. More
Great experience, I really liked Joey easy approach to customers, entire staff very helpful also after purchase with prompt follow up on my requests and questions. customers, entire staff very helpful also after purchase with prompt follow up on my requests and questions. More
Joey Maus was a very enthusiastic young sales person! He answered all questions asked of him in a professional manner - and if he didnt know the answer he was smart enough to find out the answer and not try answered all questions asked of him in a professional manner - and if he didnt know the answer he was smart enough to find out the answer and not try to bluff his way thru it. He had a very good knowledge of the product and was more interested in what I wanted instead of trying to "fit" me into something just to make a sale...Good job!!! I will be returning in the future for another vehicle. More
I went into the dealership at the end of the month, and knew that the sales staff would be looking to make a deal. I traded in a 2008 Kia Rio for a 2011 Dodge Challenger- just a small upgrade. I was very p knew that the sales staff would be looking to make a deal. I traded in a 2008 Kia Rio for a 2011 Dodge Challenger- just a small upgrade. I was very pleased with my experience. Matt Knight is a good salesman. He was very accommodating. I brought my kids to the dealership, and they had an area with a Nintendo Wii. That did keep them busy. After test driving, the dealership gave me top dollar for my trade-in. I agree with other reviews that Keffer does not talk interest rates. That bothered me a little, because I told finance that I would accept a smaller term for a lower interest rate. I did determine, however, that Keffer does work to get you the absolute lowest rate possible based on term and credit. I honestly believe they do this for the best interest of their customers (no pun intended). I met the service manager as well, and I was very happy with his attitude. My number one issue with dealers is service after the sale, and I have no doubt that service here will be excellent. More
Joey and his manager were most helpful with the entire service. They were informative and were willing to stick around for long periods of time. I'm glad I came here and love driving around in my converti service. They were informative and were willing to stick around for long periods of time. I'm glad I came here and love driving around in my convertible. More



