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Keffer Chrysler Jeep Dodge Ram

Charlotte, NC

4.6
1,517 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service. We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from. The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right. Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
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8214 E Independence Boulevard

Charlotte, NC

28227

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Showing 1,517 reviews

March 22, 2024

Deon was very patient with me throughout the entire process of purchasing my Jeep. Deon is very knowledgeable about his job and so understanding! If you are looking for someone to work with while purch More

by ciara.grier
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deon Damon
Mar 27, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you so much for the nice review, Ciara! We really appreciate this feedback and I'll be certain to share your compliments with Deon. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Robert Smith | Customer Relations Director | 704-409-2613

March 18, 2024

Great service and no pressure sales team, and working with Finance was easy (thanks Cyndy). More

by Lewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyn Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you so much, Lewis, for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Robert Smith | Customer Relations Director | 704-409-2613

March 07, 2024

Hugo was great! ! Easy to talk to and really did the right thing when it came to the car detailing. I never felt pressured at all. We were able to come to a deal abou More

by kbefera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Calderon, Robert Sajdak
Mar 12, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thanks for taking the time to write such an excellent review for Hugo and Keffer Chrysler Jeep Dodge. We strive to make sure everyone that walks through our doors feels like they are in good hands. Please don’t hesitate to reach out if you have any questions. Sincerely, Rick Trinkl | General Manager | 980-304-1918

March 05, 2024

Deon is very knowledgeable about the selection available. He doesn’t make you feel rushed or pressured about your purchase and he also made sure I received the best deal possible on my 2022 Jeep Wagoneer. More

by troublemann03193
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deon Damon
Mar 08, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

First and foremost thank you so much for leaving this fantastic review! At Keffer Chrysler Jeep Dodge, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new 2022 Jeep Wagoneer and can't wait to see you again soon! Sincerely, Robert Smith | Customer Relations Director | 980-304-1920

March 05, 2024

The whole experience was terrific. I called that morning. Talk to Hugo, he returned my phone call within 15 minutes with a price. I drove down there. They had the truck ready. He was v More

by garybank73
Recommend Dealer
Yes
Employees Worked With
Cyn Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Calderon
Mar 08, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

We really appreciate the kind recommendation, Gary. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, Robert Smith | Customer Relations Director | 980-304-1920

March 05, 2024

Amazing customer service, very friendly I felt the energy once I walked in and was greeted quickly More

by Eduardo.carranza91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Carter
Mar 08, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for this amazing review! We really appreciate your business, Eduardo. Sincerely, Rick Trinkl | General Manager | 980-304-1918

March 05, 2024

Hugo was very helpful and respectful in helping me find my dream car. I recommend him 10/10 if you’re looking for your dream jeep. More

by madisondledbetter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Calderon, Robert Sajdak
Mar 08, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write this 5-star review, Madison. We strive to provide courteous service to all our guests and are glad to hear that we helped you find your dream car. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Rick Trinkl | General Manager | 980-304-1918

March 04, 2024

Accommodating, informative and a pleasure to work with. DEON was knowledgeable and understood what we needed. More

by jess.benjamin30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deon Damon, Timothy Abram
Mar 07, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for the 5-star rating, Jess! We're delighted to know that you had a great time with Deon. Your positive feedback inspires us to continue delivering exceptional service to all our valued customers. We look forward to serving you again in the future! Sincerely, Rick Trinkl | General Manager | 980-304-1918

March 04, 2024

This dealership was awesome. The customer service was on point. They had a variety of cars for me to choose from. More

by AB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deon Damon, Timothy Abram
Mar 07, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for reaching out! Our team works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Rick Trinkl | General Manager | 980-304-1918

March 04, 2024

It was a great atmosphere with many options to choose from. The staff was cordial and greeted me where necessary. I refer all my friends to this location when they are in the market! More

by Brendan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deon Damon
Mar 07, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you so much, for your unwavering support and for brightening our day with your kind words, Brendan. We are truly grateful to have a community that is so supportive. Take care! Sincerely, Rick Trinkl | General Manager | 980-304-1918

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