Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
1,522 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service.
We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from.
The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right.
Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,522 reviews
May 09, 2024
I live in Texas and there are some unique title requirements purchasing a vehicle in NC and licensing in TX. Brittany was able to take care of all the special requirements and get everything done requirements purchasing a vehicle in NC and licensing in TX. Brittany was able to take care of all the special requirements and get everything done without delay. She offers great customer service and made the title work a breeze. The office never gets recognized, but she made my buying experience amazing. More
by bpd409
Employees Worked With
April 01, 2024
Great customer service! Always a pleasure coming into Keffer for new vehicle purchase. Richie, James, and Greg worked together to keep my trade in and new purchase in budget Always a pleasure coming into Keffer for new vehicle purchase. Richie, James, and Greg worked together to keep my trade in and new purchase in budget and I was out the door in 2.5 hours! Unheard of in a dealership More
by AshleyH
Employees Worked With
James Mitchell, Richie Carter, Robert Sajdak, Gregory Sewell
March 22, 2024
Deon was very patient with me throughout the entire process of purchasing my Jeep. Deon is very knowledgeable about his job and so understanding! If you are looking for someone to work with while purch process of purchasing my Jeep. Deon is very knowledgeable about his job and so understanding! If you are looking for someone to work with while purchasing your vehicle then Deon is the one to go with, HANDS DOWN!!!! More
by ciara.grier
Employees Worked With
Deon Damon
March 18, 2024
Great service and no pressure sales team, and working with Finance was easy (thanks Cyndy). with Finance was easy (thanks Cyndy). More
by Lewis
Employees Worked With
March 07, 2024
Hugo was great! ! Easy to talk to and really did the right thing when it came to the car detailing. I never felt pressured at all. We were able to come to a deal abou ! Easy to talk to and really did the right thing when it came to the car detailing. I never felt pressured at all. We were able to come to a deal about the offer on my trade-in in comparison to some other offers I had received. I worked with some other people while I was there, and none of them were as good as Hugo. More
by kbefera
Employees Worked With
Hugo Calderon, Robert Sajdak
March 05, 2024
The whole experience was terrific. I called that morning. Talk to Hugo, he returned my phone call within 15 minutes with a price. I drove down there. They had the truck ready. He was v I called that morning. Talk to Hugo, he returned my phone call within 15 minutes with a price. I drove down there. They had the truck ready. He was very knowledgeable, professional, all-around, good guy. Not being a typical salesman. Cindy and financing was also amazing. Being there for two hours both of them almost feel like family. Highly recommend Keffer. More
by garybank73
