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Keffer Chrysler Jeep Dodge Ram

Charlotte, NC

4.7
1,464 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service. We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from. The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right. Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
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8214 E Independence Boulevard

Charlotte, NC

28227

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Showing 1,464 reviews

May 16, 2015

2015 Wrangler Sport Ultd Had a great experience working with Stacy Parham in finding the right wrangler. First time jeep owner, he helped me find the right jeep at the best pr More

by Jeeper
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Streng, Stacy Parham
May 18, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for writing this amazing review of our dealership. At Keffer Chrysler Jeep Dodge we strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that Stacy did just that. Stacy is a great people person and he strives to create a great buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new jeep! Thank you for the recommendations. If you have any questions or concerns, please do not hesitate to come see us. Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

May 15, 2015

Superb Sales Experience Sales person, Richie, was very attentive to my wants, very knowledgable, explained all questions asked, and showed how everything worked on my new ve More

by sashacar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richmond Carter
May 18, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for reviewing your time spent at Keffer Chrysler Jeep Dodge. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with Richie was enjoyable! He is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

May 14, 2015

Excellent experience Easy to work with. Gave me a great deal on my new Jeep and on my trade. No haggling. Finance department was easy as well. No pressure. More

by Eddieomfs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Shore, Kim Erickson
May 15, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Enjoy your new jeep! Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

May 14, 2015

Buying a new Wrangler Unlimited I was unable to find the deal I wanted locally on a new Jeep. I drove 4 hours to Keffer because of the price and the excellent service that Kim provid More

by JeepOwner865
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Maus, Kim Erickson
May 15, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Kim and Joey's efforts had made the difference in your car buying experience, and they are valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Warm regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

May 14, 2015

Excellent customer sevice I was looking to buy a Wrangler, went to several dealerships in Charlotte metro area, but when I met Heather Erazo, she was personable, very positive More

by weaver,tracy2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Erazo
May 15, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Congratulations on your new Wrangler! Thank you for taking the time to write about your experience. It is magnificent to know that Heather was able to provide you with the personalize, positive and easy service that Keffer Chrysler Jeep Dodge is known for. Please feel free to call or stop by if there is anything else we can do to help you. Kind regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

May 09, 2015

Always positive I have known Willy for a few years, have worked with him in different departments of the same dealership. He has always been honest and compassionate More

by Toizman
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shaun Shore
May 11, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thanks for this nice review, Toizman! Willy is a great people person and he strives to create a great buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. His sales excellence is always consistent and I’m glad that your experience with him supports that. Congratulations on your new car! We look forward to seeing you again! Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

May 05, 2015

New Dodge Dart Brandon was very helpful and knowledgeable and made the process very easy. He knew about all the features of the car and showed me other models as wel More

by AlbaneseJP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Melendez, Mark Dollard
May 06, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for leaving us this great review! We are very happy to hear that Brandon could be so helpful and knowledgeable during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

May 04, 2015

Best Car Experience Yet Mark Dollard helped me get my dream car! He was knowledgeable, personable, and ready to help me achieve my goal of trading my old car in for a new one More

by MoparWoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Cruz, Mark Dollard
May 05, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Your fantastic review was quite a refreshing read! Congratulations on your new car. I am sure you are continuing to enjoy it. I am happy that Mark provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Keffer Chrysler Jeep Dodge. If you have any questions, please come back in to visit! Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com  

May 03, 2015

Go to Riche He is great, detailed and knowledgeable. He gets the best deal, explains everything and love his job. I will highly recommend Riche for your future au More

by A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richmond Carter
May 04, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thanks for your perfect review, A! We're glad to hear that Riche was detailed and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Thank you for the recommendations. Please let us know if there's anything else we can do for you. Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

May 02, 2015

2 Cars in 2 Months Heard about Keffer Jeep from a friend. Went there looking to trade and the sales expertise of Richie Carter and Mike Lewis helped me and my wife make More

by Kyle Allred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richmond Carter, Mike Lewis
May 04, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Kyle, thank you for spreading the good word! Richie and Mike are great assets to our team, so it does not surprise me that they were able to help get you set up with your perfect vehicle. We look forward to seeing you back again in the future! Take care. Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

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