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Keffer Chrysler Jeep Dodge Ram

Charlotte, NC

4.7
1,464 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service. We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from. The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right. Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
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8214 E Independence Boulevard

Charlotte, NC

28227

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Showing 1,464 reviews

April 03, 2015

Willie Hailey and staff were awesome! Never had a better car buying experience! Willie was great to work with. Wont buy a car from anywhere else. Keffer Chrysler Jeep Dodge Ram! More

by chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andy Bell
Apr 06, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Chip, thanks so much for the nice review! Willie is a key component of our team here at Keffer Chrysler Jeep Dodge and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals! India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

March 30, 2015

Great Experience I worked with Kim and she was AMAZING! I never felt pressured or uncomfortable, she is an absolute pleasure to work with! Find her for your next car b More

by nikkimez17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Erickson
Mar 31, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Hello Nikki and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Kim was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Be sure to like us on Facebook and follow us on Twitter to catch great service specials! India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

March 29, 2015

Great experience with first time car purchase! I would love to thank Brandon for giving me such a low stress experience when buying my first vehicle. What I expected to be a long and difficult proc More

by Mrodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Melendez
March 29, 2015

Awesome Experience We got our new Dodge Ram Truck and we love it!! Thank you to Myles Handschu for all of your help and Emad Fahmy for all of your help. This was the bes More

by Pamela Lemmond Rivers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 26, 2015

Wonderful Buying Experience Such a refreshing car buying experience at Keffer. No pressure. No slimy stalling tactics. No gotchas. Got a great used car at a great price. My wif More

by DH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jones, Andy Bell
Mar 27, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that we were able to provide you a positive car buying experience. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us again. Also, make sure to like/follow our Facebook and Twitter pages to stay in the loop with exclusive content and specials. Best Regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

March 17, 2015

Awesome Team at Keffer - Truck Store I purchased my new Jeep Grand Cherokee from Keffer and had a great experience! Nothing like a "normal" car dealership. My wife and I were very comfort More

by JayCanty1327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Melendez
Mar 18, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Congratulations on your new vehicle and thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle, and we are glad that you are enjoying yours. We look forward to seeing you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Sincerely, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

March 17, 2015

great guys Everyone here at keffer are really great. They understood my needs and got me to the cargo van I needed. Drove out the same day. More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maus, Pierre Upshur, Mark Dollard
Mar 18, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on a daily basis. I am very happy to hear about your positive experience at Keffer Chrysler Jeep Dodge. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online, so be sure to check our Facebook and Twitter pages. Sincerely, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

March 16, 2015

Awesome Buying Experience Heather was awesome! She worked really hard to make sure my experience was pleasantly and that I left the dealership with exactly what I wanted! More

by LiaC8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Erazo
Mar 17, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

I am happy to hear that your time spent with Heather was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns regarding your vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Best Regards India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

March 10, 2015

Overall, great experience for purchasing from out of state. Bought a GC SRT from Keffer Chrysler from out of state. Richie Carter was the main point of contact for the sales process. I rate making my first out More

by caliente1701e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Knight, Richmond Carter
Mar 11, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you so much for writing this awesomely detailed review. We couldn't be happier to see that you had a wonderful experience in our dealership. We appreciate guests such as yourself and we will do whatever we possibly can to make sure you know that. Thank you very much for choosing us. Be sure to check out the exclusive deals and specials found on our Facebook and Twitter pages. Sincerely, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

March 07, 2015

Excellent Experience Coach Jones makes it so easy to buy a car over the phone. This is the second brand new car I have bought from him in the past two years. More

by Dybryky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles (Coach) Jones
Mar 09, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Sincerely, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

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