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Keffer Chrysler Jeep Dodge Ram - Service Center

Charlotte, NC

3.3
84 Reviews

84 Reviews of Keffer Chrysler Jeep Dodge Ram - Service Center

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February 09, 2015

The BEST Dealership i have purchased two Jeeps from Keffer! There was no game playing, going back and forth. No time wasted. The easiest buying experience. Willie has alw More

by Lindakiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Priscilla, Donnie Gomez
Feb 09, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rank our dealership with this 5-star review. At Keffer Chrysler Jeep Dodge Ram, customer satisfaction is our top priority, and we are pleased to have assisted you purchase your vehicle. I am very pleased to know that Willie was a big help. If you have any more questions or concerns, please do not hesitate to let us know. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

January 07, 2015

Keffer Service Recently just bought a Dodge Ram 3500 through a sales rep Leo who was great, But once we had to get our tuck serviced the service adviser ( Kathy Cuth More

by Vadim K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kathy Cuthbertson
December 15, 2014

They can sell, but they can't service anything!!! The sales department is spectacular. They will do everything to close the deal and make you as comfortable as they can. With that being said, as soon More

by David Voronin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Blonde Girl and bald tall guy in service
June 24, 2014

Keffer Chrysler Jeep Dodge Ram , I have been doing business with them for bout 3 or 4 years now. I purchased a 2010 Challenger from them first. While I made my first purchase I came More

by CBLAKECEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 14, 2014

In hindsight - what a mistake A year ago I purchased an 07 Grand Cherokee for my son. It was a one-owner local trade, which underwent a "thorough inspection" at Keffer Jeep. Admitt More

by Pwbrady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
AJ Bitterman
June 04, 2013

I recently brought my Jeep in for normal maintenance, (oil change & tire rotation) and could not have been more impressed with the service that I received. Unfortunately during the tire rotation they str More

by JasonPidgeon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas - Service Technician
May 19, 2013

Since we purchased our new 2013 Ram 1500 we have had multiple reasons to use the dealership. Our salesman, Brandon Melendeze, acted as our contact to assist us. Brandon made calls on our behalf to ens More

by jperrone48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Melendez
May 15, 2013

I had a few bad experiences with this dealership after I purchased 2 new cars from Shaun Shore but Pierre Upshur and General Washington made it right! They didn't have anything to do with the purchase but P More

by mamarhett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Pierre Upshur
January 01, 2013

On 12/812 I was a keffer dodge for an oil change on my 08 300.While i was waiting for my car to be finished i started to look around the lot just to take note of the new 300's.So i saw brandon and we talked, More

by greg7jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Melendez, Brandon Melendez
August 10, 2012

The first words out of the Richard's mouth when he saw my 2012 Jeep Wrangler Unlimited Rubicon were a threat to void my warranty because I had a 3" lift kit installed. My Jeep was in for it's first service More

by JakeMate
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Hunter
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