Keffer Hyundai

Sales representative was good and worked very hard to get me what I wanted. I have no complaints about the sales representative, easily 5 stars. However, the hour and half+ wait on financing and the delays t me what I wanted. I have no complaints about the sales representative, easily 5 stars. However, the hour and half+ wait on financing and the delays to get the vehicle and condition it was almost handed off to me in before I pointed out missing dealer package and visible white scrapes across the front bumper of a brand new car made the experience not amazing. The dealership did in the end honor the dealer package that I paid for, even if the service department directed me to go back to my sales rep when I was told to just show up and service would take care of it. Again, sales rep was great, everything else took many more steps and hurdles than I felt it should've. More

Outstanding experience. Enjoyed working with Julian and Billy. Very professional. Made our car buying experience exceptional. Genesis vehicles are a superior value to th Enjoyed working with Julian and Billy. Very professional. Made our car buying experience exceptional. Genesis vehicles are a superior value to the European cars with similar features. More

Great and smooth experience, Joseph was great to work with, awesome communication. Would definitely use them again with, awesome communication. Would definitely use them again More

Joe was very helpful and made the buying process simple and quick. I’m very happy with my new car! and quick. I’m very happy with my new car! More

HORRIBLE SERVICE DEPARTMENT. My car was brought to the dealership on Monday July 14 for a mechanical issue. It sat unattended in their tow lot until Monday July 21. I was then se My car was brought to the dealership on Monday July 14 for a mechanical issue. It sat unattended in their tow lot until Monday July 21. I was then sent a text, no call, saying that my catalytic converter had been stolen and would need to be replaced for $4600. I called in disbelief as I had a catalytic converter when I left my car. I fully expected that they would replace it. They were of no help and very little empathy. They acknowledge that their lot is unattended and not secure. They have no cameras on it either. They also let me know that they are not responsible for my car until they bring it into the shop and that I couldn't prove it was there when brought in. That is correct. I didn't take pictures of the undercarriage of my car before it was brought in. They know that. Great way for them to scam extra money. So, after sitting and waiting for a week for someone to even look at my car I now needed to go through my insurance for a new converter. THEN, once that was fixed they would then look to diagnose my original problem. So disappointing. I would never leave my car with them. And if their sales force is the same as their service department, I would never buy a car from them either More

Valet service was great as usual. Tune up and recall were resolved. Bob was very personable during pick up and delivery. Tune up and recall were resolved. Bob was very personable during pick up and delivery. More

Working with Floyd Davis was beyond amazing. He went above and beyond for us and helped us make good out of a bad situation a different dealership put us through. He went above and beyond for us and helped us make good out of a bad situation a different dealership put us through. More

New 2025 Santa Cruz. Simple oil change to remove break-in oil at 3900 miles. Bobby Hood, my service associate, was very professional and accommodating. However, after Simple oil change to remove break-in oil at 3900 miles. Bobby Hood, my service associate, was very professional and accommodating. However, after I left the dealership, I noticed my clock was an hour off. Going into settings, the Daylight Savings setting had been reset. Now my Android phone won't connect to the truck. Why would the technician have to reset my settings just to do an oil change? Bobby says I can bring the truck back if I can't get connected. A major hassle for me if required. More

I was very satisfied with the work performed today. It was only and oil change, tire rotation, and wiper blade replacement but the communication from Ramon was excellent. I waited on for the vehicle It was only and oil change, tire rotation, and wiper blade replacement but the communication from Ramon was excellent. I waited on for the vehicle to be completed which gave me plenty of time to catch up on paperwork in a roomy and comfortable lounge. The hand washed vehicle was also a very nice perk. More

I worked with Billy Phister, Brandon Phillips, and Christos and all three have been extremely professional, knowledgeable, and courteous. Excellent car buying and service experience. Christos and all three have been extremely professional, knowledgeable, and courteous. Excellent car buying and service experience. More