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Keffer Hyundai
Matthews, NC
2,247 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 30, 2017
Professional, pleasant, satisfying !!!!! Working with Margaret Keffer was a very pleasant experience. She is very knowledgeable and has a great personality. She received excellent team supp Working with Margaret Keffer was a very pleasant experience. She is very knowledgeable and has a great personality. She received excellent team support from Dan Faria. All of our questions were totally explained. Overall a very easy and satisfactory experience. Will definitely recommend these two to anyone. More
by oldman
Employees Worked With
Margaret Keffer, Dan Faria
August 30, 2017
Friendly, & Professional Place...Our 2nd Time Around !! We are Relatively New to the Charlotte Area, However, Last Year, My 2010 Veracruz needed Service and while there we were Approached and Offered a Vehi We are Relatively New to the Charlotte Area, However, Last Year, My 2010 Veracruz needed Service and while there we were Approached and Offered a Vehicle, A 2017 Santa Fe. We made the deal because we felt that it was Clearly a Great "Deal" and the Price was Right...During the past Year We took the Vehicle in for Routine Service Several times because we still have family in New Jersey and We Put over 20,000 Miles on it. Well, My Wife decided she wanted to start Driving, Consequently we were going to need a Second Vehicle...Because of our Treatment from All Parties,..ie..Service, Sales, Even Parts..(I Dressed our Santa Fe up with a Few After Market Items)....We Concluded That we Should Return and Get the Second Vehicle From Them...Which We Did !!!..The Treatment that We received was Still Warm and Sincere...They Are Extraordinarily Friendly, Kind and Professional...A Special Shout out to "Crystal" and to "Matt" who's Sense of Humor and Sincere "Can-Do" Attitude is Really Second to None !!!!..No Pushy Sales, just a Presentation of Vehicles that Your Heart desires..Our Salesperson (Farrid Coleman) was on Point and was willing to Listen to Both my wife and I, and Worked Extremely hard to Please us Both...(Which was Really a Challenge)...This Place is Really "The Place" to Get A Vehicle !!!...Treat Yourself to A Great Experience...Get out that Old, Half Running "Hoopty" and Stop in to see The Folks that's Gonna Care About You !!...I'm Just Saying !!!!....Rock Steady, and Stay Smooth... More
by tobeinvisible4
Employees Worked With
Farrid Coleman, Gabriel Faria, Crystal Cranford
August 29, 2017
Luxury buying experience Gabe, the owner of keffer genesis, got personally involved in the sale of my G90. His knowledge of the car and tireless effort to find the exact G90 I Gabe, the owner of keffer genesis, got personally involved in the sale of my G90. His knowledge of the car and tireless effort to find the exact G90 I wanted was greatly appreciated. James Brown (salesman) provided a pampering buying experience that continued throughout, not only the buying process, but also post purchase ensuring the "we owe you" items were completed. The finance director, Justin Michaud, had everything ready and was a great advisor on best financial options. This is my 6th car I've purchased from Keffer and I will continue to give them the first opportunity to earn my business. More
by HOWARDBUSH2
Employees Worked With
James Brown, Gabriel Faria, Vince Deloreto, Justin Michaud, Sandy Aycoth
August 29, 2017
Excellent Dealership & Staff From the moment I entered to the time I left with my new Santa Fe I had an excellent experience. I would highly recommend Keffer to any of my friends From the moment I entered to the time I left with my new Santa Fe I had an excellent experience. I would highly recommend Keffer to any of my friends. More
by skip.smith
Verified CustomerEmployees Worked With
Margaret Keffer
August 29, 2017
HUGE INCONVENIENCE Although i was able to trade in my previous car abd secure financing this whole entire process has been a headache and misleading! I purchased a brand Although i was able to trade in my previous car abd secure financing this whole entire process has been a headache and misleading! I purchased a brand new sonata 8/7/17 and was under the impression my credit wouldnt be ran so many time now viewing my report i have over 10 on the date of purchase. Anyhow, i was mislead into purchasing a new vehicle which i thought includes the keffer advantage or free 3year maintenance plan with any new vehicle purchase however i was told that wasn't included in my deal afterwards only the extended warranty. In SMALL print it states that on website HOWEVER there are many other dealers that include this NO CHARGE not $899 as keffer states. Fast forwarding to 8/28/2017 my credit union for the trade in still hasnt received payoff and has processed a payment for a car i do not have anymore. NO ONE at dealership can explasin delay only that a 9000$ check was sent through regular mail!?! No tracking number, eta? No one has call me back about rectifying the situation or offer me any assistance for this matter. Until then i WILL NOT RECOMMEND any purchases from this dealership. They mislead me first by stating not to run my credit multiple times without my consent to saying i needed an extended warranty when it came with B2B and now waiting for a trade in payoff HUGE INCONVENIENCE rather had spent my money elsewhere More
by Leronald D Reid
Employees Worked With
Sandy Aycoth, Jimmy Knox
August 28, 2017
my experience was very good Jame brown give me a very good deal and his service are excellent. He shows me how to uses all the feature on the car and he show it to me step by ste Jame brown give me a very good deal and his service are excellent. He shows me how to uses all the feature on the car and he show it to me step by step. After showing all the feature, I feel very confidant about driving this car. Thank you Jame Brown More
by eliza
Employees Worked With
James Brown
August 28, 2017
Professional, efficient and friendly...no stress! We were so excited that they were open on a Sunday, browsing cars for our daughter online, emailed them and got a response from Internet Sales team ju We were so excited that they were open on a Sunday, browsing cars for our daughter online, emailed them and got a response from Internet Sales team just as we were pulling into parking lot. Zac was new, but super friendly, steered us in the right direction for the best fit car and everything fell into place with absolutely zero pressure! More
by Puglisi Family
Employees Worked With
Tatijana and Chad, Sandy Aycoth, Zac Robison
August 28, 2017
Very Pro You get what you want, specially the expertise that rise by making you feel the winner all the time of the deal, James he's one of his own very helpf You get what you want, specially the expertise that rise by making you feel the winner all the time of the deal, James he's one of his own very helpful and knowledgeable, he will give you tricks to know what to do and choose. More
by Wael & Sanaa Obeid
Employees Worked With
James Brown
August 27, 2017
Very Seamless Experience! Good folks, very accommodating to several test drives and letting us compare the different engines. They were all very sincere and made the experienc Good folks, very accommodating to several test drives and letting us compare the different engines. They were all very sincere and made the experience very pleasant, which doesn't happen often when you purchase a new car. We feel very good about our purchase and will definitely recommend to others! More
by UrbaneSouth
Employees Worked With
Gabriel Faria, Lewis Gobble, Dan Faria
August 27, 2017
Excellent, Always enjoy visiting Keffer Hyundai It was really nice to work with Margaret Keffer. She agreed to allow me drive the car to my wife's location location across town. My Wife is the pri It was really nice to work with Margaret Keffer. She agreed to allow me drive the car to my wife's location location across town. My Wife is the primary driver of the new Santa Fe. Margaret and my wife drove it back to the dealership while I followed in my wife's 2010 Sonata. This gave us both a good chance to experience the vehicle separately but also give my wife and Margaret some girl time to get Margaret's perspective on the on the Santa Fe. I've purchased two cars now from Keffer and have always had my three Hyundai's services by Keffer Hyundai. More
by Andrew Darden
Employees Worked With
Margaret Keffer, Jimmy Knox
