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Keffer Hyundai

Matthews, NC

4.4
2,247 Reviews

9010 E. Independence Blvd

Matthews, NC

28105

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Showing 2,247 reviews

August 22, 2017

Excellent Dealership Very nice car buying experience. Highly professional Sales Staff. Highly recommended if you are looking for Hyundai car. Very friendly staff and fair More

by Satender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Athens
Aug 23, 2017 -

Keffer Hyundai responded

Thanks for the great rating and review! We're glad our sales staff was able to make your experience the best in the Charlotte area!

August 22, 2017

new car love We were taking our 2009 Genesis in for service and left with a 2018 Genesis G 80. Jimmy did a great job. No pressure at all. More

by paer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince, Jimmy Knox
Aug 23, 2017 -

Keffer Hyundai responded

We're glad you had a smooth experience purchasing your 2018 Genesis G 80 with Jimmy! Thanks for choosing Keffer Hyundai.

August 21, 2017

Misrepresentation of actual vehicle being sold as NEW I feel I paid too much for a NEW car which actually had 561 miles already on the odometer. General manager did not disclose this till arrived at the d More

by Sidney Gregory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel Faria, Kevin Martin, Neal Saunders, Chad Fickert
Aug 21, 2017 -

Keffer Hyundai responded

We're truly sorry if you feel you had a negative car buying experience with us. Your feedback is important to us, we'd like to help you find a solution and improve the experience of shoppers in the future. We would like to speak with you further. Please contact Gabriel Faria at 704-233-7085. Thank you for your time.

August 20, 2017

Excellent, the easiest car purchase I have ever made! My salesman Jimmy was very kind, patient and knowledgeable. He understood my concerns and prenented me with options I could work with. I went in for a More

by Docb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Faria, Jimmy Knox
Aug 21, 2017 -

Keffer Hyundai responded

We're glad Jimmy was able to give you a 5-star experience! Great to hear you enjoyed your test-drive and left with the car you wanted! We look forward to working with you again at Keffer Hyundai!

August 20, 2017

A great experience The staff that serviced me was exceptional from start to finish. They were qualified, knew their jobs, and gave me sense that I was working with kno More

by farrmarion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelene Al Brahim, Neal Saunders, Greg Tomberlin
Aug 21, 2017 -

Keffer Hyundai responded

Thanks for the review and rating! We're glad our service staff was able to meet all of your expectations! Thanks for choosing Keffer Hyundai for your service needs!

August 20, 2017

Chad and Lewis Great experience I thought Lewis and Chad were extremely friendly I would definitely recommend this place to anyone. Lewis especially was a key elemen More

by 12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Gobble, Chad Fickert
Aug 21, 2017 -

Keffer Hyundai responded

Thanks for your rating and recommendation! We're glad Lewis and Chad were able to keep your comfortable and be effective throughout the whole process. Enjoy your purchase and thanks for choosing Keffer Hyundai!

August 19, 2017

Thank you for the wonderful customer service Again I want to extend my appreciation to Mr. James Brown and Chad for your assistance in purchasing my vehicle. Mr. Brown was VERY helpful from day More

by williams.dianec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Brown, Chad Fickert
Aug 21, 2017 -

Keffer Hyundai responded

We're happy James and Chad were able to make your vehicle purchase great! We always strive to be helpful and effective and our staff takes pride in making your experience, a 5-star time. Thanks for choosing Keffer Hyundai!

August 19, 2017

New Purchase I was very pleased with attitude and appearance of everyone of which I had contact. They made the car buying experience very pleasant. I will try the More

by donald.boggs5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Gobble, Jimmy Knox, Chad Fickert
Aug 21, 2017 -

Keffer Hyundai responded

We're glad to hear our staff made your experience 5-star quality! Our Service Department will look forward to helping you out in the future, Donald!

August 19, 2017

A great experience I found this dealership to perform and surprise way above my expectations. I found the dealership while looking for my car with specific color and op More

by dmichaelleif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I found Shelene to be honest helpful and a delight to work with. Would definately buy a car from her again, Gabriel Faria, Shelene Al Brahim, Dan Faria
Aug 21, 2017 -

Keffer Hyundai responded

We're glad to hear your experience with us was above and beyond, and that you got the car, color, and options you were looking for! Thanks for choosing us at Keffer Hyundai!

August 19, 2017

Take your time Very nice people. Don't buy a car on a Saturday afternoon, does not give you much time to comparison shop. If you are going to buy a Hyundai, buy it f More

by arby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Michaud, William Young, Chad Fickert
Aug 21, 2017 -

Keffer Hyundai responded

We're glad your experience with our staff was good! We're sorry you felt you didn't have enough time to comparison shop with us on Saturday. Please don't hesitate to reach out with this feedback! Your experience is always important to us. Thank you.

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