Keffer Hyundai

Good experience No pressure. Directly to the point. Listen to my preferences. Explained thoroughly features of model selection, technological features operation. I No pressure. Directly to the point. Listen to my preferences. Explained thoroughly features of model selection, technological features operation. In comparison to other like models from other manufacturers, Hyundai offered more. More

customer service survey My sales person (zach) was very helpful and flexible. The staff were polite and very helpful. The dealership was clean and welcoming. the rest room wa My sales person (zach) was very helpful and flexible. The staff were polite and very helpful. The dealership was clean and welcoming. the rest room was very clean. My overall experience with the dealership was Great. More

Sold on Keffer Genesis Went to Charlotte, NC for a family reunion, came back to Birmingham, AL owning a Genesis. The service was great, atmosphere was energetic, but the dea Went to Charlotte, NC for a family reunion, came back to Birmingham, AL owning a Genesis. The service was great, atmosphere was energetic, but the deal was out of this world. Thanks guys, loving my Genesis. More

First time Bliss I went into the dealership just looking for a new SUV. This was my first purchase but Jimmy made the process super easy. He made sure that he asked wh I went into the dealership just looking for a new SUV. This was my first purchase but Jimmy made the process super easy. He made sure that he asked what I like and want in a car and what’s in my price range. I love my first car and the process couldn’t have been easier. More

A pleasant, no-pressure, and informative sales experience. Neal Saunders was very helpful in answering all our questions and asking us questions about our needs and wants to determine if the Santa Fe was a goo Neal Saunders was very helpful in answering all our questions and asking us questions about our needs and wants to determine if the Santa Fe was a good fit for us. He took the time to explain and show us all the important features of the car so we felt comfortable that the Santa Fe was going to suit our needs. More

Proud to drive a genesis I'm really happy with the car I leased. The salesman was so nice and patient after trying a few cars on the lot. He made sure I got what I wanted as I'm really happy with the car I leased. The salesman was so nice and patient after trying a few cars on the lot. He made sure I got what I wanted as far as luxury and comfort. He new I'm here to buy or lease a car and made sure I leave home with a new car that I'm happy with. The treatment from staff was excellent and I'm fully satisfied. More

Excellent Margaret Keffer made the experience of buying a car a very pleasant one, which is very different from our past experiences in buying a car. Margaret Keffer made the experience of buying a car a very pleasant one, which is very different from our past experiences in buying a car. More

My awesome experience at Hyundai! My experience at Hyundai has been the best in the last 5 years. I choose to lease and their service is great. The negotiation time is done with prof My experience at Hyundai has been the best in the last 5 years. I choose to lease and their service is great. The negotiation time is done with professionalism and the time is excellent. Please do not forget their complementary coffee which is the best and not to forget their complementary manicure on Wednesdays. More

Karen Reardon Purchase Crystal is a true asset to Keffer Hyundai. She is professional, courteous, friendly and allows one to feel comfortable, trusting and completely satis Crystal is a true asset to Keffer Hyundai. She is professional, courteous, friendly and allows one to feel comfortable, trusting and completely satisfied when they leave. Tom Mills has been my salesman through the purchase/lease of at least 5 cars at your dealership. This man is the epitome of what all car salespeople should be. He is a no pressure individual. He listens to your wants and needs and knows just which car to bring for a test drive. With Tom, you never have to worry about him trying to take advantage of you. Having been a customer of his for years, he knows just what I want. He is thorough when explaining features and should be considered your top man. More

Great start but very poor delivery Full disclosure, we purchased a used 2016 Honda Civic from this Hyundai dealership that prides itself on their sales awards. This was a very low miles Full disclosure, we purchased a used 2016 Honda Civic from this Hyundai dealership that prides itself on their sales awards. This was a very low miles car and the salesman was good to work with. The issue started when we signed the finance papers and during delivery of the car. They presented us with 1 key. If I knew this prior to signing, I would have negotiated a second key ($200) to be made or declined to purchase all together. I called the General Manager but was put through to the Sales Manager. He would look into it but then many calls and two months later no call. I finally got the sales manager to pickup his mobile call and he thought he called me to tell me they would not cover the creation of a duplicate key. i will gladly change the rating when they provide a backup key. The assumption is you would be provided 2 keys. Update: I spoke to Gabriel Faria and we did not get resolution. He felt I was being rude and stating that I signed away any rights for help. He stated that if I would have stopped talking, he would have helped me out, because he sensed my frustration recinded the offer to help and hung up on me. I was not rude but was making my point that I was frustrated with no return calls up to this point. More