
Keffer Hyundai
Matthews, NC
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Wonderful Great experience called and talked to Lewis about what I was looking for and made an appointment with him a week later. Went in and they had what is Great experience called and talked to Lewis about what I was looking for and made an appointment with him a week later. Went in and they had what is was looking for meet my need in the financing. Good timing I had to be out by a certain time and they had everything finalized and out by then. More
No pressure sales and very friendly staff. The staff all the way through the buying process was very kind and able to explain all of my questions throughly. Which I find isn't always the case a The staff all the way through the buying process was very kind and able to explain all of my questions throughly. Which I find isn't always the case at many dealerships. Thank you all! More
A once great experience turned into a not so great experienc The reason I rate this dealership as "fair" is because I bought a brand new 2017 Hyundai Sonata and when I got it home it had a huge dent/scratch on t The reason I rate this dealership as "fair" is because I bought a brand new 2017 Hyundai Sonata and when I got it home it had a huge dent/scratch on the front driver side wheel. When I called to ask if they would replace it with a new wheel I was told no, they would only repair it. I then asked if they would see if the Extended Warranty I paid $3k for would cover one. This was over a week ago and I have yet to get a response. At this point I feel they are avoiding me and this has made my once great experience with this dealership turn into an unhappy experience. I would not recommend purchasing another vehicle from them. I know I won't be. More
Had to switch Farrid helped my wife with leasing a new 2017 Santa Fe and I was so impressed by the service he and the financial manager, Justin, provided that I had Farrid helped my wife with leasing a new 2017 Santa Fe and I was so impressed by the service he and the financial manager, Justin, provided that I had to be a part of Keffer Hyundai as well. They put me into a 2018 Sonata Limited and made sure I left happy. Awesome dealership and great people! More
Happy camper Efficient, timely, cost effective, friendly. Tom patiently and completely explained all aspects of the car and answered my questions patiently. He als Efficient, timely, cost effective, friendly. Tom patiently and completely explained all aspects of the car and answered my questions patiently. He also followed up to make sure I was clear on everything and happy with my decision. What more could one ask when getting a car? More
Excellent, we love Tom! Excellent customer service, from Tom, Chad, Greg, and team. Our third car, we trust your product. We have excellent service when our cars are servi Excellent customer service, from Tom, Chad, Greg, and team. Our third car, we trust your product. We have excellent service when our cars are servicef. Everyone cares about excellent service. More
Well Done Team I just completed 2 vehicle transactions with them. I completed an out of state purchase for a family member. who their first new car . Scott, Shelen I just completed 2 vehicle transactions with them. I completed an out of state purchase for a family member. who their first new car . Scott, Shelene, and Jimmy all helped it the process to be an easy transaction. They did a great job with this deal which gave us the comfort level to do another vehicle immediately. The second was an out of state lease for my senior parents who needed some help with the process. Once again they made it a smooth and easy transaction. There pricing is extremely competitive however service and buying experience is the most important thing. One additional thing that was great is that they all worked as a team which contributes to the positive buying experience. We will see you next spring/summer for another. I would recommend them. More
Sports luxury value and great dealer experience After recently shopping for a new car and comparing similarly featured offerings from Mercedes, BMW, and Jaguar, the Genesis G80 Sport was the clear After recently shopping for a new car and comparing similarly featured offerings from Mercedes, BMW, and Jaguar, the Genesis G80 Sport was the clear winner for features/value. From test drive to my experience to delivering the team at Keffer or top-notch. Lots of knowledge no pressure and a clear focus on building a customer for life. Unless you are one who's brand consciousness has a value of $25,000 or more you'll not want to miss driving this car, or dealing with these folks as you make your own comparisons. More
Excellence in motion. When We walked in we immediately felt welcomed and comfortable kinda like a close friends house. We were greeted by Tom Mills and our conversation nev When We walked in we immediately felt welcomed and comfortable kinda like a close friends house. We were greeted by Tom Mills and our conversation never dragged. He pointed out all the answers to all the questions in my head and I didn't even get a chance to ask them. We leased a 2017 Hyundai Tuscon. We are looking forward to a great relationship with our new car family. Thank you Tom, Kevin and company for a wonderful experience. Sincerely Kevin Waitt. More
Very relax I was very please with their professional way of doing business with me . I will recommend to my friends to visit you . Thanks and keep up the good I was very please with their professional way of doing business with me . I will recommend to my friends to visit you . Thanks and keep up the good work More