Keffer Hyundai

Perfect, just need a little more welcoming atmosphere Helped me out of a rough situation in an extremely timely manner. Initial friendliness could have been improved as, I felt like I was bothering him un Helped me out of a rough situation in an extremely timely manner. Initial friendliness could have been improved as, I felt like I was bothering him until he knew I was serious about buying a car. More

Making dreams come true Dealership made me feel important, encouraged me to pick the best for myself and family, worked with what I had and offered great deals. I really appr Dealership made me feel important, encouraged me to pick the best for myself and family, worked with what I had and offered great deals. I really appreciated their hard work and diligence to help us make the right choice. More

frustrating way busy with constant interruptions and delays. Apologies all over the place about their problems. Who cares. I was there is trade my Elantra in on way busy with constant interruptions and delays. Apologies all over the place about their problems. Who cares. I was there is trade my Elantra in on a new one. They knew that Yet they couldn't find the keys to the car I had talked to them about and asked them to have available. It went downhill from there. The good news I got the car and will be back at my usual dealer. Hyundai of South Charlotte More

This is why people hate dealerships!! Let me first start by saying I was in industry for eight years so I get some mistakes and errors. I have two hyundai sonatas of which both had a rec Let me first start by saying I was in industry for eight years so I get some mistakes and errors. I have two hyundai sonatas of which both had a recall on them.Service department was a communication nightmare of which I came in for follow up appointments on both vehicle only to be told parts were not in. After last trip I decided to trade in my 2014 sonata hybrid. I was met by Charles Johnson who was very nice and professional. When Charles came back from sales manager with my figures I asked him (CHarles) about the rebates to keep my payments down. He said he would ask sales manager and then after that preceeded to write up my order. I was then told to wait in lounge area while my paperwork and car was being prepared. After about an hour I was introduced to business manager Brandon Beck and he then did a pretty quick presentation of paerwork. He showed me a warranty that I had not asked for and explained it was required gap coverage (of which I was fine with. Charles Johnson showed my fiance a few things about the new car and then we left around 8pm. The following morning as I was changing over insurance and information on Hyundai motor finnace site I noticed that there was a rebate for Uber and veterns. I then went and talked to business manager and asked why I didnt recieve them ,he said he didnt know about them but if I brought in proper paperwork he would take care of it. I brought in my paperwork that afternoon and was told it was good. After a couple days going back and forth with sales person Cahrles Johnson I was informed that Business manager was not in due to father having heart attack and my paperwork could not be found . So, on Friday evening the 23rd I walked into dealership and asked for a sales manager . I was escorted into a room with a manager (name unkown) and was told he would get the 1500 rebates back for me. I then told him I also wanted to remove the $3100.00 in extra warranties off my paperwork . He then stood up told me that the deal was finalized and nothing he could do . Like I said I was in the industry so I get mistakes and even trying to SELL extra things to make more money, but what transpired here was just distasteful and unneccessory. I have put in a dispute with Hyundai and North Carolina Attorney General More

Purchase of 2017 Hyundai Sonata My wife is very happy with her Sonata. An easy experience working with everyone at Keffer. This was our second 2017 vehicle purchased with Keffer. Pur My wife is very happy with her Sonata. An easy experience working with everyone at Keffer. This was our second 2017 vehicle purchased with Keffer. Purchased an SUV when 2017 first came out. That first time we shopped around before we purchased. But, these guys are the BEST you'll find. We have taken in the Santa Fe Sport for servicing (oil changes/tire rotations) and found the Keffer Service dept is first class and very helpful. Thank you Keffer Hyundai for making our car purchase process an easy one again. More

Great experience I was extremely impressed by both Farrid Coleman and Kevin Martin. Both were professional, personable and very helpful. I would definitely recommend t I was extremely impressed by both Farrid Coleman and Kevin Martin. Both were professional, personable and very helpful. I would definitely recommend them to anyone interested in buying or leasing a Hyundai. More

Great job Charles It was truly the best experience for me and I would gladly recommend this salesman to anyone that needed to get in a car now It was truly the best experience for me and I would gladly recommend this salesman to anyone that needed to get in a car now More

Awesome Experience! From begining to end, the dealership met and often exceeded my expectations. This began with James, the salesman, Gab, the manager and Justin in Finan From begining to end, the dealership met and often exceeded my expectations. This began with James, the salesman, Gab, the manager and Justin in Finance. All top notch. Would definitely recommend them to family and friends. More

Excellent choice Test driving the Sonata Sport was excellent. I preferred a NEW with under 500 miles but they were out of stock. I purchase a service loaner and it was Test driving the Sonata Sport was excellent. I preferred a NEW with under 500 miles but they were out of stock. I purchase a service loaner and it was still perfect. Quick application process and very happy. The finance man Kevin Martin was very quick and made my choice even better with the warranties. Lewis the salesman made everything as the test drive, questions and application process easier than I ever had. I am happy with the Scarlet Red 2017 Sonata Sport. More

Great job The price given is where I needed to be at payment wise. The guys I worked with were very friendly and helpful. i had my 2 yr old daughter with me The price given is where I needed to be at payment wise. The guys I worked with were very friendly and helpful. i had my 2 yr old daughter with me and the process was nice and fast..which is what I needed. More