
Keffer Hyundai
Matthews, NC
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Mr. Harold Cruz was an excellent sale representative. I was torn between two vehicles, the Genesis GV70 and Palisade. He was very professional and knows the car business which enable me to purchase the rig was torn between two vehicles, the Genesis GV70 and Palisade. He was very professional and knows the car business which enable me to purchase the right vehicle. The Palisade. There was a dent in the passenger door and Mr. Cruz is working with me to get that fixed. Highly recommend working with Harold Cruz to buy your next vehicle! More
Went in for an oil change and tire rotation. In and out quickly. Service team member Brandon Bullock was a pleasure to deal with. I have always dealt with this particular Hyundai dealership, an In and out quickly. Service team member Brandon Bullock was a pleasure to deal with. I have always dealt with this particular Hyundai dealership, and it never disappoints. Highly recommend. More
Asia was an amazing service representative! My car came in and I was out in no time! Thank you for being so proactive on the updates of my service. My car came in and I was out in no time! Thank you for being so proactive on the updates of my service. More
Service department was great. Quick and no nonsense. Sales department is a hot mess. I received 4 phone calls and 2 texts asking if they could give me a price to buy my car. Ea Quick and no nonsense. Sales department is a hot mess. I received 4 phone calls and 2 texts asking if they could give me a price to buy my car. Each time I said “sure”. Last call I received said “hey I heard you wanted a price for your car”. ???? Um. No. You asked me. And I was there for 2 hours and you never looked at it or made an offer. Get your act together! More
The manager was very rude. They took a major piece off my vehicle and said they didn't. However when checking the mechanics write up they did in fact remove the piece and had t They took a major piece off my vehicle and said they didn't. However when checking the mechanics write up they did in fact remove the piece and had to admit it once I called corporate. I was told never to return to their dealership and they were not going to finish the recall they started. He said I could go to another dealership even though they had already received the part. I would NEVER recommend this dealership. The owner needs to learn how to treat customers with respect not viciously. Will be filing a complaint against them with BBB. More