
Keffer Hyundai
Matthews, NC
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Excellent experience - customer focused! Margaret and the entire Keffer team were friendly and service oriented. The make or model of the car of interest was not what was most important. It Margaret and the entire Keffer team were friendly and service oriented. The make or model of the car of interest was not what was most important. It was all about the customer experience and ensuring the vehicle that met our needs. It may have been the most comfortable car purchase I have ever experienced. I look forward to my next car purchase experience with Keffer! More
New car purchase Excellent service and very personable staff. Lots of models and styles and most of them with different add on packages on the lot. The dealership was Excellent service and very personable staff. Lots of models and styles and most of them with different add on packages on the lot. The dealership was very eager to make sure I found everything I was looking for in a new car. More
Best car business James Brown is the best! He sold me my first hyundai sonata 7 months ago and my new 2017 hyundai tucson 3 days ago! I love my new tucson! I definitel James Brown is the best! He sold me my first hyundai sonata 7 months ago and my new 2017 hyundai tucson 3 days ago! I love my new tucson! I definitely recommend to everyone More
Great experience! I had a wonderful experience. George was very knowledgeable. The whole process was very low pressure and felt honest. I am so glad I chose this dealer I had a wonderful experience. George was very knowledgeable. The whole process was very low pressure and felt honest. I am so glad I chose this dealership! More
Excellent Just like the previous time, everything was met to my expectations. I would recommend Keffer Hyundai to anyone who is interested in purchasing a vehi Just like the previous time, everything was met to my expectations. I would recommend Keffer Hyundai to anyone who is interested in purchasing a vehicle. More
Excellent experience Shelene gave me excellent service, answered all my questions and knows these cars inside and out !!! She was on top of everything making my visit one Shelene gave me excellent service, answered all my questions and knows these cars inside and out !!! She was on top of everything making my visit one of the best experiences I've ever had at a car dealership. Shelene understood my wants and needs and found the car I was wanting. She is very personable and I WILL buy my next car with Shelene indeed. It's people like Shelene that bring you back. Thank you again Shelene for the excellent experience !!!!! More
Professionals who go the extra mile It was time to trade my Elantra Sport in for a new car. I loved my Sport, and wanted to get an updated 2017 Elantra Sport model. Unfortunately, Hyunda It was time to trade my Elantra Sport in for a new car. I loved my Sport, and wanted to get an updated 2017 Elantra Sport model. Unfortunately, Hyundai was taking their own sweet time in getting this model to the dealerships. Last week I decided to stop into Keffer and find out what the status was. Just by luck, I got Margaret Keffer as my salesperson. Even though they had some Elantra Sports, they were all manual drives. Margaret was so diligent in calling, emailing and texting me updates about status of the car I wanted (and that included color - Electric Blue!!) Today I am driving my 2017 Electric Blue automatic Elantra Sport, and I couldn't be happier. Many thanks to GM Gabriel Farier and finance guy Justin. Thank you all for your professionalism, friendliness, helpfulness and most importantly, the awesome cars you sell! More
Great Experience - I met Jeff Goodwin on my first visit to Keffer Hyundai to test drive the Santa Fe. Jeff was very friendly and very much the professional as he told m I met Jeff Goodwin on my first visit to Keffer Hyundai to test drive the Santa Fe. Jeff was very friendly and very much the professional as he told me about all the features of the car. When I returned for a second visit Jeff introduced me to Jon Falls. Jon did a wonderful job showing me the Santa Fe again and answering all of my questions. Both Jon and Jeff knew that I could not decide between the white exterior or the black exterior but they were both so patient. Jon arranged for a white model to be available for me to drive on my third visit. Jeff even had the black model washed so I could compare the two cars side by side. Once I made my choice both Jeff and Jon walked me through the sale process and Jon helped me access the bluelink app. During my second visit I met Gabe Faria and we discussed the other cars that I was considering, which included the Mazada C-X9, and the Toyota Highlander. Gabe was very knowledgeable about the features and the price of these cars and helped me in my decision to purchase the Santa Fe. Gabe also knew about the AAA Car Buying Program and based on our discussion I knew I would purchase directly from Keffer. Justin guided me through the final process carefully explaining the terms of the purchase and the warranty. He was very patient and answered all my questions. During the entire sales process everyone was very friendly and helpful. There was never any high pressure sales tactics. I LOVE my Santa Fe! More
Great experience.. Never disappointed! I just purchased a 2017 Sonata and I'm very happy with my purchase! When I walked in he dealership I knew exactly what I wanted. Unfortunately, the I just purchased a 2017 Sonata and I'm very happy with my purchase! When I walked in he dealership I knew exactly what I wanted. Unfortunately, they said that they didn't have the color I wanted on the lot, but they wouid do everything they could to get me exactly what I wanted snd they did just that! Im pleased with the great, friendly, non- pushy customer service I received. More
Excellent buying experience The entire experience with Keffer Hyundai was fantastic. Starting with our stopping by for a test drive, to my return a few days later to purchase the The entire experience with Keffer Hyundai was fantastic. Starting with our stopping by for a test drive, to my return a few days later to purchase the vehicle. My family visited several car dealerships in our search for the perfect vehicle for our needs. Keffer Hyundai rose above the competition and made us not only feel welcome but secure in our decision. Salesman Jon Falls was absolutely awesome and the reason we returned to Keffer Hyundai to make the deal for our new car. Jon Falls made the entire experience easy and comfortable and we will 100% recommend Keffer Hyundai to friends and family based on Jon and the rest of the Keffer Hyundai staff. Dan Faria helped get everything in place and Kevin Martin brought it all home in Finance. Keffer Hyundai all worked as a team to put this deal in place and made me: the customer feel welcomed, appreciated and comfortable through the entire process. Thank you to all at Keffer Hyundai, especially Jon Falls - We LOVE our new car! More