
Keffer Hyundai
Matthews, NC
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Professionals who go the extra mile It was time to trade my Elantra Sport in for a new car. I loved my Sport, and wanted to get an updated 2017 Elantra Sport model. Unfortunately, Hyunda It was time to trade my Elantra Sport in for a new car. I loved my Sport, and wanted to get an updated 2017 Elantra Sport model. Unfortunately, Hyundai was taking their own sweet time in getting this model to the dealerships. Last week I decided to stop into Keffer and find out what the status was. Just by luck, I got Margaret Keffer as my salesperson. Even though they had some Elantra Sports, they were all manual drives. Margaret was so diligent in calling, emailing and texting me updates about status of the car I wanted (and that included color - Electric Blue!!) Today I am driving my 2017 Electric Blue automatic Elantra Sport, and I couldn't be happier. Many thanks to GM Gabriel Farier and finance guy Justin. Thank you all for your professionalism, friendliness, helpfulness and most importantly, the awesome cars you sell! More
Great experience.. Never disappointed! I just purchased a 2017 Sonata and I'm very happy with my purchase! When I walked in he dealership I knew exactly what I wanted. Unfortunately, the I just purchased a 2017 Sonata and I'm very happy with my purchase! When I walked in he dealership I knew exactly what I wanted. Unfortunately, they said that they didn't have the color I wanted on the lot, but they wouid do everything they could to get me exactly what I wanted snd they did just that! Im pleased with the great, friendly, non- pushy customer service I received. More
Great Experience - I met Jeff Goodwin on my first visit to Keffer Hyundai to test drive the Santa Fe. Jeff was very friendly and very much the professional as he told m I met Jeff Goodwin on my first visit to Keffer Hyundai to test drive the Santa Fe. Jeff was very friendly and very much the professional as he told me about all the features of the car. When I returned for a second visit Jeff introduced me to Jon Falls. Jon did a wonderful job showing me the Santa Fe again and answering all of my questions. Both Jon and Jeff knew that I could not decide between the white exterior or the black exterior but they were both so patient. Jon arranged for a white model to be available for me to drive on my third visit. Jeff even had the black model washed so I could compare the two cars side by side. Once I made my choice both Jeff and Jon walked me through the sale process and Jon helped me access the bluelink app. During my second visit I met Gabe Faria and we discussed the other cars that I was considering, which included the Mazada C-X9, and the Toyota Highlander. Gabe was very knowledgeable about the features and the price of these cars and helped me in my decision to purchase the Santa Fe. Gabe also knew about the AAA Car Buying Program and based on our discussion I knew I would purchase directly from Keffer. Justin guided me through the final process carefully explaining the terms of the purchase and the warranty. He was very patient and answered all my questions. During the entire sales process everyone was very friendly and helpful. There was never any high pressure sales tactics. I LOVE my Santa Fe! More
Excellent buying experience The entire experience with Keffer Hyundai was fantastic. Starting with our stopping by for a test drive, to my return a few days later to purchase the The entire experience with Keffer Hyundai was fantastic. Starting with our stopping by for a test drive, to my return a few days later to purchase the vehicle. My family visited several car dealerships in our search for the perfect vehicle for our needs. Keffer Hyundai rose above the competition and made us not only feel welcome but secure in our decision. Salesman Jon Falls was absolutely awesome and the reason we returned to Keffer Hyundai to make the deal for our new car. Jon Falls made the entire experience easy and comfortable and we will 100% recommend Keffer Hyundai to friends and family based on Jon and the rest of the Keffer Hyundai staff. Dan Faria helped get everything in place and Kevin Martin brought it all home in Finance. Keffer Hyundai all worked as a team to put this deal in place and made me: the customer feel welcomed, appreciated and comfortable through the entire process. Thank you to all at Keffer Hyundai, especially Jon Falls - We LOVE our new car! More
Great Experience Brandon did a wonderful job he really knows the product. He was very courteous and friendly and really understood my needs. I would certainly recommen Brandon did a wonderful job he really knows the product. He was very courteous and friendly and really understood my needs. I would certainly recommend Keffer Hyundai to my co workers, friends and family. More
Salesman Kevin Harris has been a great help in my car buyin. Kevin Harris is a helpful salesman and will go the extra mile for a customer. Gave me my best car buying experience I have every had. Dan wants to hel Kevin Harris is a helpful salesman and will go the extra mile for a customer. Gave me my best car buying experience I have every had. Dan wants to help the customer anyway he can to give you a smooth buying experience. More
Farrid was brilliant Farrid was exceptional! He really put together a tailored package to my unique needs and structured a very competitive deal! I would highly recommend Farrid was exceptional! He really put together a tailored package to my unique needs and structured a very competitive deal! I would highly recommend Keffer Hyundai and especially Farrid for anyone looking for excellent service and a great deal! More
Smooth and Simple After going to several other dealerships in the area, including other Hyundai dealerships, my husband and I were fed up with the entire process. We d After going to several other dealerships in the area, including other Hyundai dealerships, my husband and I were fed up with the entire process. We decided to give Keffer a chance after speaking with George on the phone because he was polite and knowledgeable. Within a few hours upon arrival we walked out with a Sonata. Buying a car should always be this simple. George was respectful, had an easy demeanor, and answered all of our questions. Kevin, the finance manager, was authoritative, clear, and made the deal actually enjoyable. We walked out of there surprised and pleased to have done business with these two gentlemen. Even the receptionist had a wonderful smile and was sweet to our children. More
Easy purchase We met our mileage limit quickly with our last car and had to turn it in early. I met with Kevin Harris who was both helpful and knowledgeable. He hel We met our mileage limit quickly with our last car and had to turn it in early. I met with Kevin Harris who was both helpful and knowledgeable. He helped me to find a car that would suit our family, our lifestyle and driving habits and I was able to continue to do business with Keffer as a happy customer. I've had no problems with their sales or service departments and don't expect any. I recommend Keffer all the time. More
It was outstanding This is the fourth Hyundai that I have bought from Keffer. My experience continues to be awesome . I life 1 mike from another Hyundai dealership but I This is the fourth Hyundai that I have bought from Keffer. My experience continues to be awesome . I life 1 mike from another Hyundai dealership but I still rather drive 35 miles to Keffer Hyundai!! More