
Keffer Hyundai
Matthews, NC
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Great Experience I have bought cars in the past from this Hyundai dealer and every time I have had a great experience. They are always willing to work with the custome I have bought cars in the past from this Hyundai dealer and every time I have had a great experience. They are always willing to work with the customer to get them the exact car they want and the exact price they want. More
I LOVE my new Hyundai Santa Fe Sport! I am in love with my new car thanks to my salesman Tom!! He was beyond amazing!! I would recommend any person looking for a Hyundai to see Tom!! He is I am in love with my new car thanks to my salesman Tom!! He was beyond amazing!! I would recommend any person looking for a Hyundai to see Tom!! He is awesome. I love my new car More
Tuscan review I would recommend dealership. Everything went as planned. Test drive went well and car had everything I wanted. No issues. I love my car. Thank you Sh I would recommend dealership. Everything went as planned. Test drive went well and car had everything I wanted. No issues. I love my car. Thank you Shelene! More
Came in for service and left with a new vehicle I came in for routine service on my Elantra and ended up leaving with brand new 2017 Tuscon. First, I want to thank Kathy Cuthbertson in the Service I came in for routine service on my Elantra and ended up leaving with brand new 2017 Tuscon. First, I want to thank Kathy Cuthbertson in the Service area as she was extremely friendly and pleasant and has exceptional customer service skills. Second, I want to commend Kevin Harris as he noticed my lease was going to be way over mileage and spoke with me about some options. Long story short, I ended up leaving there with a brand new vehicle, financed, not leased as I drive 70 miles per day. More
New car experience Shelene was absolutey wonderful. Greeted me at the door with a beautiful smile. She showed me the complete features and operation of each component o Shelene was absolutey wonderful. Greeted me at the door with a beautiful smile. She showed me the complete features and operation of each component of the Sonota Hybrid. Very knowledgeable sales lady. She is a real asset to Keffer Hyundai My experience at the dealership could not have gone better thanks to Shelene, Daniiel and Justin. I would recommend your dealership and Shelene to anyone I know looking to purchase a new of leased Vehicle. More
C Loving's Review Great group of folks at the dealership. Great to work with to find a solution to a car. I didn't experience any higher pressure sales. Great group of folks at the dealership. Great to work with to find a solution to a car. I didn't experience any higher pressure sales. More
Great Deal, Not Great Followup We had a pretty decent buying experience. Got a pretty loaded Sonata on "Manager's Special" and saved quite a bit. It was a 2016 rather than a 2017, We had a pretty decent buying experience. Got a pretty loaded Sonata on "Manager's Special" and saved quite a bit. It was a 2016 rather than a 2017, but great deal. It took about all day to get the deal done, but although lengthy, it was worth it for the price. The salesman, JJ, and finance guy, Brandon, were great. However, after the deal was done, the dealership forgot about us. It took a while for our trade-in to be paid off and we had to pay for both the old car and new car in the same month. We were told we'd have a month or two with no payments. We went with Hyundai finance to save a little money with their $750 cash back offer and were told we could change to our credit union or wherever else after 90 days. We found out we can switch lenders at any time and not have to wait 90 days. Our new car had some damage on the interior and a month after buying, still no call from the dealer to get the things replaced although a "we owe" slip was filled out that listed all of the things we needed. No calls back when we called several times. Our headliner needs replacement, our interior light control panel at the roof needs changing, and the speed shift knob needs the top cap replaced. All apparently damaged by whoever was driving the car from the dealership between when they got the car and when they sold to us. Parts doesn't have the part, service doesn't know about it, and our sales guy is out sick or with another customer according to the receptionist. We are up for service already as well, and the car makes a whirring sound that we are not sure is normal or not. So, a lot of dropping the ball after the sale was made. However, the deal was good and the people were nice and attentive during the buying process. However, after the car was sold, we were forgotten about. Update 3/29/2017: After this review, we were contacted and the dealer was on the fast track to getting us taken care of. After driving their loaner for a week, we got our car back and everything was taken care of. More
Long but pleased with the visit Great sales and i didnt feel pressured. It was a pleasant experience. The salesman was great. He listened and worked with our needs. Definitely recomm Great sales and i didnt feel pressured. It was a pleasant experience. The salesman was great. He listened and worked with our needs. Definitely recommend! More
1ST TIME BUYER KEFFER HYUNDAI SALES AND SERVICE IS TOP NOTCH! A++++ MY SALESPERSON WAS VERY PROFESSIONAL AND KNOWLEDABLE AND THE SERVICE MANAGER VINCE WAS GREAT AS W KEFFER HYUNDAI SALES AND SERVICE IS TOP NOTCH! A++++ MY SALESPERSON WAS VERY PROFESSIONAL AND KNOWLEDABLE AND THE SERVICE MANAGER VINCE WAS GREAT AS WELL.. More
Great Service and Friendly Staff Went to the dealership expecting to look at a car but because of your wonder staff I left in a car. Great Service and Friendly Staff! Went to the dealership expecting to look at a car but because of your wonder staff I left in a car. Great Service and Friendly Staff! More