
Keffer Hyundai
Matthews, NC
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Very easy purchase Margaret Keffer made this car purchase extremely easy for me. This was my first time buying a car and she made sure the whole process was easy to unde Margaret Keffer made this car purchase extremely easy for me. This was my first time buying a car and she made sure the whole process was easy to understand and worry-free. She was very friendly throughout the entire sale. I highly recommend buying or leasing your next car through Margaret More
Excellent Car Buying Experience I was very impressed with the Keffer Hyundai dealership and my car purchase experience. From the onset when I dealt with the online personal (Sandy an I was very impressed with the Keffer Hyundai dealership and my car purchase experience. From the onset when I dealt with the online personal (Sandy and Michael) they were very helpful and followed up regarding my interest in a used Mustang even calling me the next morning before my appointment to confirm the car was still there. They realized that I was driving over 100 miles to get there. Once at the dealership I was assigned Cynthia as my primary sales person. She was extremely helpful in making sure everything was done to try to make the deal happen. We had to go through the consideration of several cars before one was found that we liked and would fall into the existing financial parameters on my part. And those financial considerations were somewhat difficult, again on my part. This involved quite a few test drives sometimes in heavy traffic. Cynthia was with us through out the whole day which was around 8 hours. She also went beyond the normal call of duty when after we left she waited for about an hour until we got back to give us some personal property I left in my old car. She should be commended for her customer service. The rest of the personal mainly in financial also should be commended for the way they bended backwards to make the deal happen. Again some of my parameters were difficult. I feel in general that Keffer Hyundai cares about the customers as people and not just as potential car deals. I would highly recommend this dealership to anyone who is interested in a new or preowned car. I look forward to working with them in the future. More
Purchase Everything was perfect and amazing!! Thank you Margaret and Gabe for making this the easiest car buying experience we have ever had. There service was Everything was perfect and amazing!! Thank you Margaret and Gabe for making this the easiest car buying experience we have ever had. There service was impeccable... 3rd car we have purchased from This dealership and we would never go anywhere else More
New Car but also past positive experiences Had a very good experience with JJ in purchasing my new Sonata Spot. He was patient and very helpful. He had my interest first. He spent considerable Had a very good experience with JJ in purchasing my new Sonata Spot. He was patient and very helpful. He had my interest first. He spent considerable time walking me through various options, listening and presenting pros and cons of each. My experience with the finance department was NOT so good. I believe the finance person was more interested in what was good for him than for me. The interest rate he presented was twice as high as I have seen (I will refinance the car as soon as I get the paperwork from Hyundai Finance) and he included an option that I later realized I didn't really need (gap option even though I put almost half the value down in cash). More
Excellent service start to finish. Everything about my experience was great. I brought my 2015 Accent in for repair after a previous accident and it ended up being totaled. Andrew was m Everything about my experience was great. I brought my 2015 Accent in for repair after a previous accident and it ended up being totaled. Andrew was my service advisor and he was wonderful. He took care of everything. I knew I would be buying my new car from Keffer Hyundai, no questions asked. The day I came to clean out my old car, Tom showed me a new Elantra and I went on a test drive. I did not hesitate at all that it was a great decision. More
Car buying made easy I purchased my first car here and I'm glad I chose Keffer Hyundai. The sales reps did not pressure me into anything, or make me feel like I had to bu I purchased my first car here and I'm glad I chose Keffer Hyundai. The sales reps did not pressure me into anything, or make me feel like I had to buy the car that second. They gave me a great deal and I got exactly what I wanted. Everyone I worked with was very friendly and actually cared about the customer. It wasn't just a paycheck for them. More
Great work We were able to come to a workable agreement on a trade and sale of a new car. I was pleased with the experience and will use their services in the fu We were able to come to a workable agreement on a trade and sale of a new car. I was pleased with the experience and will use their services in the future. More
Sales consultant focused on my car preferences/priorities Chris was very knowledgeable on the process and respectful of my time. He kept things moving so I could accomplish my car buying experience in a reas Chris was very knowledgeable on the process and respectful of my time. He kept things moving so I could accomplish my car buying experience in a reasonable amount of time. More
My experience Both Jon and Justin worked with me to get a car that I really liked and could pay for. They listened and I appreciated that. Both Jon and Justin worked with me to get a car that I really liked and could pay for. They listened and I appreciated that. More
SFR Could not have been a better experience. Everyone listened to what I wanted and did everything they could to accommodate me. Jeff and Scott were great Could not have been a better experience. Everyone listened to what I wanted and did everything they could to accommodate me. Jeff and Scott were great. More