Keffer Hyundai

C Loving's Review Great group of folks at the dealership. Great to work with to find a solution to a car. I didn't experience any higher pressure sales. Great group of folks at the dealership. Great to work with to find a solution to a car. I didn't experience any higher pressure sales. More

Great Deal, Not Great Followup We had a pretty decent buying experience. Got a pretty loaded Sonata on "Manager's Special" and saved quite a bit. It was a 2016 rather than a 2017, We had a pretty decent buying experience. Got a pretty loaded Sonata on "Manager's Special" and saved quite a bit. It was a 2016 rather than a 2017, but great deal. It took about all day to get the deal done, but although lengthy, it was worth it for the price. The salesman, JJ, and finance guy, Brandon, were great. However, after the deal was done, the dealership forgot about us. It took a while for our trade-in to be paid off and we had to pay for both the old car and new car in the same month. We were told we'd have a month or two with no payments. We went with Hyundai finance to save a little money with their $750 cash back offer and were told we could change to our credit union or wherever else after 90 days. We found out we can switch lenders at any time and not have to wait 90 days. Our new car had some damage on the interior and a month after buying, still no call from the dealer to get the things replaced although a "we owe" slip was filled out that listed all of the things we needed. No calls back when we called several times. Our headliner needs replacement, our interior light control panel at the roof needs changing, and the speed shift knob needs the top cap replaced. All apparently damaged by whoever was driving the car from the dealership between when they got the car and when they sold to us. Parts doesn't have the part, service doesn't know about it, and our sales guy is out sick or with another customer according to the receptionist. We are up for service already as well, and the car makes a whirring sound that we are not sure is normal or not. So, a lot of dropping the ball after the sale was made. However, the deal was good and the people were nice and attentive during the buying process. However, after the car was sold, we were forgotten about. Update 3/29/2017: After this review, we were contacted and the dealer was on the fast track to getting us taken care of. After driving their loaner for a week, we got our car back and everything was taken care of. More

Long but pleased with the visit Great sales and i didnt feel pressured. It was a pleasant experience. The salesman was great. He listened and worked with our needs. Definitely recomm Great sales and i didnt feel pressured. It was a pleasant experience. The salesman was great. He listened and worked with our needs. Definitely recommend! More

1ST TIME BUYER KEFFER HYUNDAI SALES AND SERVICE IS TOP NOTCH! A++++ MY SALESPERSON WAS VERY PROFESSIONAL AND KNOWLEDABLE AND THE SERVICE MANAGER VINCE WAS GREAT AS W KEFFER HYUNDAI SALES AND SERVICE IS TOP NOTCH! A++++ MY SALESPERSON WAS VERY PROFESSIONAL AND KNOWLEDABLE AND THE SERVICE MANAGER VINCE WAS GREAT AS WELL.. More

Great Service and Friendly Staff Went to the dealership expecting to look at a car but because of your wonder staff I left in a car. Great Service and Friendly Staff! Went to the dealership expecting to look at a car but because of your wonder staff I left in a car. Great Service and Friendly Staff! More

Very easy purchase Margaret Keffer made this car purchase extremely easy for me. This was my first time buying a car and she made sure the whole process was easy to unde Margaret Keffer made this car purchase extremely easy for me. This was my first time buying a car and she made sure the whole process was easy to understand and worry-free. She was very friendly throughout the entire sale. I highly recommend buying or leasing your next car through Margaret More

Excellent Car Buying Experience I was very impressed with the Keffer Hyundai dealership and my car purchase experience. From the onset when I dealt with the online personal (Sandy an I was very impressed with the Keffer Hyundai dealership and my car purchase experience. From the onset when I dealt with the online personal (Sandy and Michael) they were very helpful and followed up regarding my interest in a used Mustang even calling me the next morning before my appointment to confirm the car was still there. They realized that I was driving over 100 miles to get there. Once at the dealership I was assigned Cynthia as my primary sales person. She was extremely helpful in making sure everything was done to try to make the deal happen. We had to go through the consideration of several cars before one was found that we liked and would fall into the existing financial parameters on my part. And those financial considerations were somewhat difficult, again on my part. This involved quite a few test drives sometimes in heavy traffic. Cynthia was with us through out the whole day which was around 8 hours. She also went beyond the normal call of duty when after we left she waited for about an hour until we got back to give us some personal property I left in my old car. She should be commended for her customer service. The rest of the personal mainly in financial also should be commended for the way they bended backwards to make the deal happen. Again some of my parameters were difficult. I feel in general that Keffer Hyundai cares about the customers as people and not just as potential car deals. I would highly recommend this dealership to anyone who is interested in a new or preowned car. I look forward to working with them in the future. More

Purchase Everything was perfect and amazing!! Thank you Margaret and Gabe for making this the easiest car buying experience we have ever had. There service was Everything was perfect and amazing!! Thank you Margaret and Gabe for making this the easiest car buying experience we have ever had. There service was impeccable... 3rd car we have purchased from This dealership and we would never go anywhere else More

New Car but also past positive experiences Had a very good experience with JJ in purchasing my new Sonata Spot. He was patient and very helpful. He had my interest first. He spent considerable Had a very good experience with JJ in purchasing my new Sonata Spot. He was patient and very helpful. He had my interest first. He spent considerable time walking me through various options, listening and presenting pros and cons of each. My experience with the finance department was NOT so good. I believe the finance person was more interested in what was good for him than for me. The interest rate he presented was twice as high as I have seen (I will refinance the car as soon as I get the paperwork from Hyundai Finance) and he included an option that I later realized I didn't really need (gap option even though I put almost half the value down in cash). More

Excellent service start to finish. Everything about my experience was great. I brought my 2015 Accent in for repair after a previous accident and it ended up being totaled. Andrew was m Everything about my experience was great. I brought my 2015 Accent in for repair after a previous accident and it ended up being totaled. Andrew was my service advisor and he was wonderful. He took care of everything. I knew I would be buying my new car from Keffer Hyundai, no questions asked. The day I came to clean out my old car, Tom showed me a new Elantra and I went on a test drive. I did not hesitate at all that it was a great decision. More