Keffer Hyundai

I have a 2023 Hyundai Santa Cruz and I took it to Keffer Hyundai Saturday Nov 11 for an oil change, this is the first oil change on this vehicle as it has approximately 6700 miles on it. My experience at th Hyundai Saturday Nov 11 for an oil change, this is the first oil change on this vehicle as it has approximately 6700 miles on it. My experience at the dealership that day was good. We left the dealership, ran our errands and came home Saturday afternoon. Sunday I noticed oil on my driveway, none of my vehicles leak oil so I was surprised, I checked the oil and to my surprise there was no oil registering on the dipstick. To say I was disappointed and upset was an understatement. I called the dealership first thing this morning (Monday) and my wife took the vehicle back. The service manager was rude to my wife, she said he acted like it was an inconvenience to him that she had to come back. He said that there was a “gap” on the oil filter. Shouldn’t this had been checked when the oil change was completed? More

Service technician was great. Brought 23 G90 in for first service. But they didn’t was the car. Expected a more white glove service Brought 23 G90 in for first service. But they didn’t was the car. Expected a more white glove service More

Very efficient and friendly service. People are very professional and polite comfortable atmosphere and free snacks People are very professional and polite comfortable atmosphere and free snacks More

Actually enjoyed the people I met and spoke with. Everyone was very friendly and even though busy took time to communicate effectively Everyone was very friendly and even though busy took time to communicate effectively More

Always been treated with respect and job well done. Best service department I’ve ever been to. Best service department I’ve ever been to. More

My salesman Lewis was by far the best. He was very knowledgeable & courteous. I will send others there. He was very knowledgeable & courteous. I will send others there. More

Very great service. Asia was very efficient. In and out in no time. Nice dealership. Asia was very efficient. In and out in no time. Nice dealership. More

I always receive exceptional service at Keffer Hyundai whenever I visit this dealership. They’re great! whenever I visit this dealership. They’re great! More

I bought a 2024 Genesis GV-70. You are forced to buy the "Keffer Advantage 3M Protection Package" $1995.00 which, among other unnecessary items, includes "3 years Complimentary Oil You are forced to buy the "Keffer Advantage 3M Protection Package" $1995.00 which, among other unnecessary items, includes "3 years Complimentary Oil Changes & Tire Rotations". This is a standard feature on the Genesis GV-70 ! Basically more profit for the dealer. More

EXPENSIVE Service! $92.86 for a simple oil change? And what about the hidden $10 shop supplies fee? No specials or discounts offered. Long wait and crowded place. Unple $92.86 for a simple oil change? And what about the hidden $10 shop supplies fee? No specials or discounts offered. Long wait and crowded place. Unpleasant service representatives. Last time I’m coming here to service my car. Review down to 1* from 5* in 2016. More