
Keffer Hyundai
Matthews, NC
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Great Buying Experience I know a number of people that have purchased cars from Keffer Hyundai and none of them have a bad thing to say. I'm very glad that I decided to purch I know a number of people that have purchased cars from Keffer Hyundai and none of them have a bad thing to say. I'm very glad that I decided to purchase there. Justin was very knowledgeable on the Hyundai line and he asked the right questions in terms of what I was looking for in a car. I'll definitely refer people there as well as coming back myself for future purchases. More
Had a great sales person however was quoted a price on a car and when I get there they change the price. I was then given poor customer service as well as felt disrespected by the finance manager as well as a and when I get there they change the price. I was then given poor customer service as well as felt disrespected by the finance manager as well as a person saying he was general manager. Disappointed at the bait and switch tactics after driving two hours. More
turned in my 2015 lease car for a 2016 lease car Everyone in the lease cycle from the receptionist to the salesman to the finance person to service personnel to the cashier are committed to making my Everyone in the lease cycle from the receptionist to the salesman to the finance person to service personnel to the cashier are committed to making my experience a pleasant and time saving one. More
A great experience As reported in the comment section, this was a pleasant experience. The salesman answered my preliminary questions on the phone, and we set up a visit As reported in the comment section, this was a pleasant experience. The salesman answered my preliminary questions on the phone, and we set up a visit to see the new Elantra. By the time we arrived at the dealership, he had found a car that fit our needs and wants, even the preferred color. The staff was patient to answer our questions on leasing vs. buying. The entire experience was helpful, courteous and we are fully satisfied. More
Ferrad Ferrid said I was the most difficult customer he has had which I already knew that lol but he hung in there until we found a car that I could live wit Ferrid said I was the most difficult customer he has had which I already knew that lol but he hung in there until we found a car that I could live with.. More
Bought a Hyundai Santa Fe Sport I walked into Keffer Hyundai just for a maintenance issue. But I had seen online that several key safety features had come out on the 2017 Santa Fe. I I walked into Keffer Hyundai just for a maintenance issue. But I had seen online that several key safety features had come out on the 2017 Santa Fe. I love love love the Smart Cruise... where you can set it to 75 mph, but if someone cuts in front of you... it SLOWS down automatically to keep a certain number of car lengths in between you and the car in front of you. LOVE that. Also, it beeps at you if you cross the lines unexpectedly -- which does not go off if you put on your blinker. And a different louder beep if there is a car in your blind spot. SO cool. This will likely save me a lot of scary moments. I had communicated with the internet sales person -- Shelene. No high pressure. She just took me out to the car and showed me how EVERYTHING worked and in an easy conversational way. I never felt pressured at all. That's amazing. And I just wanted to see the numbers. When what I wanted to pay was different than what they wanted... they did do some good bargaining to get the numbers to a place that I could afford and that still made them some money. So, I'm very happy with my easy one-day purchased vehicle. Granted, it takes about 5 hours to do this... but SO cool that it can be all done in one day. Out with the old and in with the new. Other than the safety features.. there are a lot of other features that have been upgraded. The blue tooth is SO much better than on my 2011 Santa Fe. And the sun roof is a panoramic sunroof. Love that. It's a little smaller in the very back, but that is ok. More
Amazing service Farrid provided an amazing experience along with the finance team. They placed me in 2016 Sonata sport which was a huge upgrade from 2015 Sonata SE. T Farrid provided an amazing experience along with the finance team. They placed me in 2016 Sonata sport which was a huge upgrade from 2015 Sonata SE. This is my third car purchased from this dealership and each time was better than the last one. More
Great The staff was friendly and they worked fast to get me out in a reasonable amount of time. This is my 4th car purchased from Keffer and I will come bac The staff was friendly and they worked fast to get me out in a reasonable amount of time. This is my 4th car purchased from Keffer and I will come back again. More
Happy wife happy life lol I'm giving keffer 5 stars because of the people, the car is great too but I enjoyed the customer service JJ was new but he made my experience great he I'm giving keffer 5 stars because of the people, the car is great too but I enjoyed the customer service JJ was new but he made my experience great he didn't try to rush me or pressure me to buy and he made sure my wife got the car she wanted instead of the car that was just on the lot. More
Oil Change to Car Change I went in for an oil change, and changed everything including the car. As I was waiting for the oil change to be completed one of their sales associat I went in for an oil change, and changed everything including the car. As I was waiting for the oil change to be completed one of their sales associates asked if I'd like to look at the new model hybrid Sonata. After the test drive, we discussed dancing, and for just a few dollars per month more then I was presently paying I upgraded to a 2016 Sonata hybrid with a full warranty and lots of new features. More