Keffer Hyundai

Jerry's Review Very good experience, aside from not informing of additional fees. The monthly payment ended up being over $10 more than what they told me. Aside fr Very good experience, aside from not informing of additional fees. The monthly payment ended up being over $10 more than what they told me. Aside from that my car is much better than my previous one. More

Sales representative Salesman, Chris Westly,very good. No pressure. Presented himself well. Quickly addressed my concerns when brought to his attention. Would definitel Salesman, Chris Westly,very good. No pressure. Presented himself well. Quickly addressed my concerns when brought to his attention. Would definitely recommend him to my friends. Had previous experience with another salesperson for my first purchase. Unlike, Chris, I was not a priority for him. More

Great experience! My experience at Keffer Hyundai was great! Our salesman, Lewis, was kind, helpful and knowledgeable. At no time did I feel any pressure to purchase My experience at Keffer Hyundai was great! Our salesman, Lewis, was kind, helpful and knowledgeable. At no time did I feel any pressure to purchase a car. When I met with Zac, the business manager, I felt the same way. I would highly recommend Keffer Hyundai. More

Great experience. Listened to what we wanted and helped us get the car we wanted at a price that worked for our family. We were pleased with our overall experience. Listened to what we wanted and helped us get the car we wanted at a price that worked for our family. We were pleased with our overall experience. More

Mediocre Buying Experience This was our second time leasing a car from Keffer. The buying experience was mediocre. We came because of a buy back promotion that was mailed to us. This was our second time leasing a car from Keffer. The buying experience was mediocre. We came because of a buy back promotion that was mailed to us. Of course, when we got there the promotion wasn't as good as it appeared to be in the promotion. Dealership messed up on our paperwork, twice we had to go back and sign papers. Second trip back they actually had to redo our lease agreement, this was such a waste of time. You'd think that during the four hours we had to wait for the paperwork to be signed the first time, that they could have done their diligence and got it right the first time. We also discovered some little nuggets in our agreement that were not disclosed during the selling process. It's on us to have looked thoroughly through the lease agreement. Only problem is that they usher you in and out so quickly that you don't have time. Great opportunity for the dealership to slip in something you are unaware of. More

No Hassle Love the no hassle atmosphere. James Brown is excellent to work with, he's not pushy, he listens to what you want and delivers above expectations. T Love the no hassle atmosphere. James Brown is excellent to work with, he's not pushy, he listens to what you want and delivers above expectations. The staff is extremely courteous. Great service. More

Rip off scheme My battery died on me twice, in 24-hour period so I went to check it to the nearest auto parts store, they told me it has to be replaced, and off My battery died on me twice, in 24-hour period so I went to check it to the nearest auto parts store, they told me it has to be replaced, and offered me one for $181 including taxes.But I was positive sure that Hyundai got my back and told them that my battery is still under 3-years warranty (I read it in the car handbook that I found in the trunk). When I got to the dealership I was really surprised, they said that ONLY FIRST 24 months is 100% warranty, and since I bought the car 26 months ago, warranty covers LABOR ONLY! What a frustration. I was looking at $200 unexpected expenses, because of a technically legal fraud. And when I was like: "The car handbook says that it`s 3-years warranty, NOT LIMITED WARRANTY" Some guy imagined it as a talking contest and, interrupting me said that: "We saying this limitations to you now" So it was $260 minus labor Total $196 including taxes. I guess I suppose to feel thankful and be satisfied with that $64 labor gifted me by the amazing "3-year" warranty! Which is sounds funny when almost all auto parts stores ALWAYS changing batteries FOR FREE. To me it seems like Hyundai manufacturer or this particular dealership, bumped into an issue with quick dying batteries (is it the poor quality of batteries or some engineering stuff, doesn`t matter) and decided to change the rules a little, because otherwise they facing thousands of free battery changes, and who wants to lose money right? Guess what I did? I went back to that auto parts store and got the battery FOR LESS and with 3-years REAL WARRANTY! P.S. And you know what? The guy at the store told me that they witnessing a lot 2013-14 Hyundai and Kia owners coming with the same issue. More

2017 Santa Fe We received excellent service from Helio and the rest of the team. We received a fair price for a great vehicle. X X X X We received excellent service from Helio and the rest of the team. We received a fair price for a great vehicle. X X X X More