Keffer Hyundai

Was not offer the deal that I had written down on paper I went in on Thursday Aug 18th was offer a deal and came back on Saturday the 20th of August and was tokd that I was going to sign the papers and was I went in on Thursday Aug 18th was offer a deal and came back on Saturday the 20th of August and was tokd that I was going to sign the papers and was give a different deal and not the one I was told that I was going to get More

Great sales experience Dealing withe Jenna and Shelene, was a great experience.. The only complaint I would have about my purchase, is that the make ready department, did a Dealing withe Jenna and Shelene, was a great experience.. The only complaint I would have about my purchase, is that the make ready department, did a really shotty job preparing the vehicle. There was pieces of the shipping plastic hanging out from under the seats, some kind of white substance on the rear seat, shipping decals nd labels stuck on the wheels, third brake light, and various places on the interior. The was a wiring connector disconnected under the hood. More

Great experience with knowledgeable salespeople Our entire purchasing experience was great. Our first contact was with the Internet team, they answered our questions and set up and appointment for Our entire purchasing experience was great. Our first contact was with the Internet team, they answered our questions and set up and appointment for us to come in. We arrived at the dealership 10 mins after our online chat and we were greated by our awesome knowledgeable salesman. The entire process was handled quick and efficient. More

Awesome We had a great experience buying our Jeep at Keffer. We had an all around great experience...we dealt with Malik and he was FABULOUS!!! We will only b We had a great experience buying our Jeep at Keffer. We had an all around great experience...we dealt with Malik and he was FABULOUS!!! We will only be seeing him for any future car needs. He was awesome to work with and felt like family. He worked with us to make this as painless as possible (we hate the buying process). Everyone at the dealership was very caring and made you feel welcome. I have nothing negative to say about Keffer Hyundai. More

great service Very helpful answered all questions and very professional. I would recommend this pla e to family and friends.we are very happy with the vehicles. Very helpful answered all questions and very professional. I would recommend this pla e to family and friends.we are very happy with the vehicles. More

purchased a car Helio was awesome, friendly, very informative and did not try to sell me something I wasn't looking for. Highly recommended.explained leasing to us. Helio was awesome, friendly, very informative and did not try to sell me something I wasn't looking for. Highly recommended.explained leasing to us. More

New car purchase Bought a new car. Had a couple of issues driving it home. Took it back the next day. They resolved my problem within minutes. Great customer service. Bought a new car. Had a couple of issues driving it home. Took it back the next day. They resolved my problem within minutes. Great customer service. Very pleasurable to do business with. I would highly recommend. More

Best Sales Person...Shelene I had previously been to the dealership about a month ago and decided I never wanted to go back. I needed parts for my Elantra and Keffer Hyundai so I had previously been to the dealership about a month ago and decided I never wanted to go back. I needed parts for my Elantra and Keffer Hyundai so I went back. I couldn't believe that none of the previous employees that I dealt with were there. After getting ready to go home, I decided to look at the new Elantas and check out the price of them. While checking them out a well dressed gentlemen named Terry or Jerry, not remembering his exact name, approached me and told me what great deals they were having. I explained that I loved my Elantra, which is 11 years old, but could not afford a new one. He took me inside and introduced me to Shelene. From the start she was polite, knowledgeable, patient and understanding. To make a long story short, I ended up trading my beloved 2006 Elantra for a 2017 Elantra. The transaction went incredibly well with Shelene at the helm. I am completely satisfied with my new car even though I now have car payments but Marcus, in Finance, explained the paperwork step by step. I highly recommend Shelene, Terry or Jerry and Marcus as the best possible. More

Run away as fast as you can This dealer was horrible to me. I looked at a 2016 Equus for over a week, but wanted to do some research. I decided on thursday night of this week to This dealer was horrible to me. I looked at a 2016 Equus for over a week, but wanted to do some research. I decided on thursday night of this week to buy the car and called the dealership to let them know . The salesman was not available so the lady said that we could speak to the sales manager which we did. We told him to let our internet sales person we would buy the car and would leave early in the morning from Atlanta. He also told use the car was still available. We got up at 4:30 am and left for Charlotte. Around 9 am the interest sales person called us to let us know the car had been sold. We had made it past Spartanburg, SC and had to turn around for Atlanta without a car. The salesperson response, "you should have gotten that car on Tuesday like I told you to." No apologies, no offer of a tank of gas nothing, and the manager never called me back. I am a handicapped person, and driving this long ways with help was not easy. Please stay away from these lying people! More

Almost blew it I was pleased with my overall experience. However, I made a deal over the internet and was very specific that I did not want the deal to change when I I was pleased with my overall experience. However, I made a deal over the internet and was very specific that I did not want the deal to change when I got to the dealer as I was coming from out of town. When we went to sign the paperwork, the finance rate was not what was agreed to. This almost broke the deal. I could get an interest rate of 2.75 from my credit union and I was assured by Jenna that she could match that rate. When I went to sign the paperwork the rate was 3.29. I was not pleased! More