
Keffer Hyundai
Matthews, NC
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James brown Excellent customer service. He reached out to me first. Showed professionalism and great patience. Offered great prices. Gave me exactly what I needed Excellent customer service. He reached out to me first. Showed professionalism and great patience. Offered great prices. Gave me exactly what I needed. I would definitely return to the dealership. More
Service Manager refused to fix a heat cracked windshield After owning my Genesis for 11 months, the windshield cracked from the top middle, down past the rear mirror. It was sitting in my driveway in the Au After owning my Genesis for 11 months, the windshield cracked from the top middle, down past the rear mirror. It was sitting in my driveway in the August heat when I walked up to the car and noticed it. There is NO evidence of anything hitting the windshield. No nicks out of the glass at all. Took it to Keffer where I bought as it is obviously a warranty issue and you should have seen the service manager do everything possible to not take responsibility for a replacement. Gave me some mumbo jumbo about there being a 'whiter' spot in the crack that to him looked owner caused. Blatant lie from a slimy guy not wanting to fix a warranty issue. He 'offered' to take a picture of it with his Iphone and send it off to Hyundai for analysis... Screw you. Overall, I love my Genesis and had been pleased with my buying experience, but obviously once you write the check for the car, they turn into just the typical greasy service experience trying to get out of things that are their responsibility. I'm obviously disgruntled by this result. Was really hoping they would do the right thing. Go somewhere else for your Hyundai. More
No pressure Helio is straightforward. He wastes no time and does not blow any sunshine up your skirt. He tells you the best deal and then delivers it. He is easy Helio is straightforward. He wastes no time and does not blow any sunshine up your skirt. He tells you the best deal and then delivers it. He is easy to talk to and always available. Buying or leasing a car does not have to be a painful experience. This was my 3rd car with him. More
Great experience My friend Helio, sold me 3 cars and I'm very happy with these purchases. He is an excellent person and good seller. I'll be recommending Keffer Hyun My friend Helio, sold me 3 cars and I'm very happy with these purchases. He is an excellent person and good seller. I'll be recommending Keffer Hyundai to all my friends. I have one Toyota Hybrid, but I'll be there to change my car for a new Hyundai. Helio thank you for your support and for help me in all. God bless you bro More
Great Experience The overall experience was wonderful- Chris was very helpful and reasonable, at no point during the sale did I feel as if I was pressured into buying The overall experience was wonderful- Chris was very helpful and reasonable, at no point during the sale did I feel as if I was pressured into buying the vehicle. I would refer any friend to Keffer Hyundai and I will most likely be a returning customer. Great first time car buying experience! More
took extra steps to help me make sure the car was for me My experience here was good. The only bad thing was, I had to drive back up twice....but as far as friendliness and willing to help, Farrid and Lew My experience here was good. The only bad thing was, I had to drive back up twice....but as far as friendliness and willing to help, Farrid and Lewis were awesome and I would definitely come back to them for future purchases! More
Great experience! All were helpful, courteous, and attentive to our needs. Chris Wesley is to be commended for his friendly, professional manner. Marcus Robbins made th All were helpful, courteous, and attentive to our needs. Chris Wesley is to be commended for his friendly, professional manner. Marcus Robbins made the financing clear and easy. This was our third time buying from Keffer Hyundai, and we feel as though we are treated like family. Many thanks to all involved! More
Happy Customer i have been a customer of Keffer Hyundai for several years and have always had great experiences. This last time was no different. Tom was great to i have been a customer of Keffer Hyundai for several years and have always had great experiences. This last time was no different. Tom was great to work with and made my leasing experience easy and painless. I highly recommend both Tom and Keffer Hyundai! More
Love my Santa Fe Second time purchasing a car at KefferHyundai. Will certainly purchase again. My son purchased probably 4 cars over the last 5 years. Best cars for Second time purchasing a car at KefferHyundai. Will certainly purchase again. My son purchased probably 4 cars over the last 5 years. Best cars for the money. I was a loyal Toyota customer until I purchased my Sonata. I will never go back to Toyota. My son has his third Equs and my daughter in law has her second Santa Fe!! We are a total Hyundai family!??? More
Awesome Place Everyone is always so nice and eager to help! What an awesome dealership! Farrid went out of his way to make sure we had exactly what we asked for! Everyone is always so nice and eager to help! What an awesome dealership! Farrid went out of his way to make sure we had exactly what we asked for! More