
Keffer Hyundai
Matthews, NC
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Fair Price and Fast Service I bought a used Genesis at Keffer and I was impressed by the initial pricing, which I could not find a match for. Well under KBB and below what I coul I bought a used Genesis at Keffer and I was impressed by the initial pricing, which I could not find a match for. Well under KBB and below what I could find in the Southeast. So the pricing seemed fair straight away. They stuck to certain offers that were made during phone negotiations before showing up at the dealership and didn't try to back away from them. They moved pretty quick on the day I was buying so we could get through everything and get on with our day. Overall I feel I got a good price for a great car. More
Great Experience as first time buyer This was my first time buying a brand new car. The service I received was friendly and fast...Wale was able to quickly locate a car with the features This was my first time buying a brand new car. The service I received was friendly and fast...Wale was able to quickly locate a car with the features I wanted & arranged to have it brought to the dealership quickly. More
We'll be back Shalene, Daniel and Zack made for an excellent experience in car buying. They were all gracious, knowledgeable and efficient throughout the process. T Shalene, Daniel and Zack made for an excellent experience in car buying. They were all gracious, knowledgeable and efficient throughout the process. The Genesis is superb,as billed, and the hat's just my size. More
Good experience All people we dealt with were courteous and knowledgeable. Chip and Helio were professional and helpful. They worked hard to get is in a new Hyundia All people we dealt with were courteous and knowledgeable. Chip and Helio were professional and helpful. They worked hard to get is in a new Hyundia Elentra, and when that was beyond our budget, they found a late model Elentra that met our needs More
Very happy Niles is fantastic! Very knowledgeable and was a pleasure to work with. A very nice surprise was that he was especially nice to my two boys, made me v Niles is fantastic! Very knowledgeable and was a pleasure to work with. A very nice surprise was that he was especially nice to my two boys, made me very happy. I have recommended him to a family member who might be interested in purchasing a vehicle and I will definitely be recommending him to anyone that I know that might be looking for a car in the future. More
Niles was very helpful I met Niles in the parking lot of a gas station a few days prior to purchasing our Hyundai. Niles was very polite and professional and when I showed I met Niles in the parking lot of a gas station a few days prior to purchasing our Hyundai. Niles was very polite and professional and when I showed up at the dealership a few days later, he remembered me and made time for me immediately. A couple of days later we went in to buy the car and Niles had everything in order and really worked with us to make sure we got the car we wanted for the price and payments we could afford. Niles was very kind and very professional at all times. I enjoyed working with Niles and have recommended him to a few people already. As someone who does not buy a car very often, once every 10 years or so, I forget how complicated the process is. My only advice to others going to buy a car is to eat a good solid meal first! We only had one challenge and that did not involve Niles, and the challenge we encountered was probably the person doing their job, but it caught us off guard, but again, it did not involve Niles. I will consider Keffer Hyundai for a future car purchase and I will and have recommended Keffer Hyundai to others. More
Great customer service We had a great experience at Keffer. Niles and his team were friendly and very knowledgeable! They went above and beyond to find me the car I wanted. We had a great experience at Keffer. Niles and his team were friendly and very knowledgeable! They went above and beyond to find me the car I wanted. More
Overjoyed Our salesman, David, the best! Overall dealership experience fantastic! Love the SUV! The process was kept light. They worked hard to appear transp Our salesman, David, the best! Overall dealership experience fantastic! Love the SUV! The process was kept light. They worked hard to appear transparent and let us take the vehicle to our mechanic before purchase. Would buy from them again! More
Scratches all over car, service department has yet to call Still waiting on contact from service department to fix scratches and peeled window tinting on purchase. Sales Rep followed up to see if we had been c Still waiting on contact from service department to fix scratches and peeled window tinting on purchase. Sales Rep followed up to see if we had been contacted and was told no they had not. We are still waiting! Other negative comment is on amount of time waiting to pick up car and get into finance office to sign paperwork. Process took far to long, over two hours after everything needed was already faxed to you. ALL your staff was very helpful, cheerful and friendly making for a pleasurable visit. More
Awesome My experience with This dealership was Awesome and I've always been satisfied from previous experience The salesman Niles was very helpful and very pa My experience with This dealership was Awesome and I've always been satisfied from previous experience The salesman Niles was very helpful and very patience in making sure I was satisfied. More