
Keffer Hyundai
Matthews, NC
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Pleasant Experience but slow My salesman was polite and respectful. My only complaint is that it took too long from the time that we agreed upon a price to when I got so see one My salesman was polite and respectful. My only complaint is that it took too long from the time that we agreed upon a price to when I got so see one of the finance guys. I believe that I waited over an hour. I do recognize that it was a Saturday early afternoon which is probably their busiest time of the week. More
Took too long - otherwise was great experience. I feel as if everyone was nice and the deal was fair enough, but it took WAY too long. I walked in ready to trade in, test drive, and make the deal. M I feel as if everyone was nice and the deal was fair enough, but it took WAY too long. I walked in ready to trade in, test drive, and make the deal. Meaning I knew I was buying from there, trading in there, and had no intent to go anywhere else or do anything else (and felt that I made that clear on the phone to begin with). Anyway, Jason was a nice and a great salesman, he did a great job and was the reason we stuck out the 4 + hours. However, if it would have been any other person (likely) or day or time (I was in a good mood that day) I would have walked out and not came back. I have been in and out in that same situation in less than 1 1/2 hours. But like I said, other than the amount of time it was a great experience. IF I COULD rate Jason in stars, I'd give him 5/5. Jenna was the one who obviously says whatever is needed to get people in, but she needs to do a better job at being honest and looking into things. I called well before hand (2 times) and the car I was promised when showing up was "not an option". So I settled for something else that Jason sold me on, it was a nice car, again he did a great job/ saved the deal more than one time... I'd hold on to him, he is patient and distracting from anger/anxiety that many people get when car shopping. More
Great Experience Lewis was very knowledgable in the Hyundai product and gave us alot of information to use while looking at our vehicle purchase. He took his time and Lewis was very knowledgable in the Hyundai product and gave us alot of information to use while looking at our vehicle purchase. He took his time and did not make us rush or feel we were wasting our time. His customer service skills were great and he won our business! We had a wonderful experience buying our vehicle and appreciate the work Zach in Finance did to help us understand our purchase. More
Pleasant Experience It was a pleasure dealing with the people at Keffer. We purchased and have had service on our 2013 Elantra done at Keffer and they always did a good j It was a pleasure dealing with the people at Keffer. We purchased and have had service on our 2013 Elantra done at Keffer and they always did a good job. So, when we were thinking about upgrading we went back to Keffer. Everyone there bent over backwards to make sure that my wife and daughter were comfortable and all of their questions answered as they looked at the 2017 Elantras. Once we found a new Elantra to our liking the purchase was no pressure and no hassle. Everyone there is great to deal with but especially our sales person Crystal Cranford. More
A quick and efficient way to buy a quality car. The entire process of purchasing a new car was very quick. The staff was very friendly and customer service oriented. I would definitely recommend the The entire process of purchasing a new car was very quick. The staff was very friendly and customer service oriented. I would definitely recommend the Keffer Hyundai dealership to others. More
Solid I appreciated the sales staff. Niles did a great job and made the process extremely seamless. I had shopped around and spoke to 4 different dealersh I appreciated the sales staff. Niles did a great job and made the process extremely seamless. I had shopped around and spoke to 4 different dealerships but Keffer made it the easiest and most stress free. I was very satisfied. Even dropped the car off at my house. More
Trade In and Purchase We had an excellent experience today at Keffer Hyundai with the trade-in and purchase of a new vehicle today. For that we would return in a heartbeat We had an excellent experience today at Keffer Hyundai with the trade-in and purchase of a new vehicle today. For that we would return in a heartbeat. We would like to thank James Brown for his assistance, knowledge and expertise. A positive experience with attentive care. More
Impressed I was very impressed and pleased with how the sales rep interacted with my mom as she has a disability. He communicated with me long distance as to I was very impressed and pleased with how the sales rep interacted with my mom as she has a disability. He communicated with me long distance as to make sure we were all on the same page on what she wanted and pricing. He was very patient and accommodating. My mom is absolutely thrilled with her Hyundai! More
awesome If you are looking for a new vehicle Please see a sales representative at Keffer Hyundai. They went above & beyond to ensure I was satisfied. If you are looking for a new vehicle Please see a sales representative at Keffer Hyundai. They went above & beyond to ensure I was satisfied. More
my Hyundai Very pleased with this purchase and delivery experience. Employees and staff very professional. will recommend dealer to friends and family. if i pu Very pleased with this purchase and delivery experience. Employees and staff very professional. will recommend dealer to friends and family. if i purchase another vehicle i would use this dealer. More