Keffer Hyundai

Just wanted to test drive What started out just to test drive ended with a brand new car!!! Lewis Gobble was very knowledgable and was very concerned about getting my payment t What started out just to test drive ended with a brand new car!!! Lewis Gobble was very knowledgable and was very concerned about getting my payment to fit my budget. Marcus Robbins got me even a better end result with a little better payment-great experience with both of these guys! More

Great Deal with Great Service! Michael McMorrow was awesome from start to finish! He sent photos of the vehicle I wanted to purchase days in advance and was available to answer any Michael McMorrow was awesome from start to finish! He sent photos of the vehicle I wanted to purchase days in advance and was available to answer any questions I had before I arrived at the dealership. He was professional, courteous with no gimmicks-as with many dealerships. From the time I arrived until the time I left he worked with me taking the time to explain everything about the car before the test drive. Even getting into see finance went quickly; I was out and back on the road in a very reasonable time. I definitely recommend Michael if you want to work with a no-pressure, professional and knowledgeable sales person. He made the experience pleasant; I will work with him the next time I decide to purchase a car. Thanks Michael! More

frustrating I am a 100% disabled vietnam veteran on a fixed income. Due to my disabilaties, this may be my last auto purchase. Since I have lived in the Charlot I am a 100% disabled vietnam veteran on a fixed income. Due to my disabilaties, this may be my last auto purchase. Since I have lived in the Charlotte area, I have purchased 6 autos from Keffer dealerships, 4 Pontiacs and two Hyundais. I have received flyers from Keffer recently saying they could get me into a new Elantra GT for $150.00/mo. less than I was paying. Due to being on a fixed disability income, the opportunity to reduce my payments was very important. Due to my disabilities, it is becoming more difficult to enter and exit my Elantra and I had hoped to be able to move up to the next larger size auto, the Tuscon. After test driving the Elantra and the Tuscon, I chose the Tuscon but failed to check the features and ended up with a vehicle that was missing two important features I had wanted, GPS and the Panorama sunroof. It is my fault and I probably couldn't afford them. In the future, it may be helpful to make a list of the desired features and when a specific car is chosen, go over the list before doing the contract. It just left me disappointed and I felt like there never was any intention of living up to the advertised deal. More

Genesis Sent a mailer which outlined a deal to trade in my 2014 Genesis on a 2016 Genesis and saved me money in the process. Great experience! Sent a mailer which outlined a deal to trade in my 2014 Genesis on a 2016 Genesis and saved me money in the process. Great experience! More

Mixed Experiences Helio is a very efficient aggresive sales person which sometimes has made us feel very umcomfortable. He will work hard to get both sides what they w Helio is a very efficient aggresive sales person which sometimes has made us feel very umcomfortable. He will work hard to get both sides what they want, just be prepared that the process may be a little bit uncomfortable. I also think sometimes he fails to weigh all possible options if not beneficial to him as a sales person. This is just an opinion, but he can get deals done. More

Took too long - otherwise was great experience. I feel as if everyone was nice and the deal was fair enough, but it took WAY too long. I walked in ready to trade in, test drive, and make the deal. M I feel as if everyone was nice and the deal was fair enough, but it took WAY too long. I walked in ready to trade in, test drive, and make the deal. Meaning I knew I was buying from there, trading in there, and had no intent to go anywhere else or do anything else (and felt that I made that clear on the phone to begin with). Anyway, Jason was a nice and a great salesman, he did a great job and was the reason we stuck out the 4 + hours. However, if it would have been any other person (likely) or day or time (I was in a good mood that day) I would have walked out and not came back. I have been in and out in that same situation in less than 1 1/2 hours. But like I said, other than the amount of time it was a great experience. IF I COULD rate Jason in stars, I'd give him 5/5. Jenna was the one who obviously says whatever is needed to get people in, but she needs to do a better job at being honest and looking into things. I called well before hand (2 times) and the car I was promised when showing up was "not an option". So I settled for something else that Jason sold me on, it was a nice car, again he did a great job/ saved the deal more than one time... I'd hold on to him, he is patient and distracting from anger/anxiety that many people get when car shopping. More

Pleasant Experience but slow My salesman was polite and respectful. My only complaint is that it took too long from the time that we agreed upon a price to when I got so see one My salesman was polite and respectful. My only complaint is that it took too long from the time that we agreed upon a price to when I got so see one of the finance guys. I believe that I waited over an hour. I do recognize that it was a Saturday early afternoon which is probably their busiest time of the week. More

Great Experience Lewis was very knowledgable in the Hyundai product and gave us alot of information to use while looking at our vehicle purchase. He took his time and Lewis was very knowledgable in the Hyundai product and gave us alot of information to use while looking at our vehicle purchase. He took his time and did not make us rush or feel we were wasting our time. His customer service skills were great and he won our business! We had a wonderful experience buying our vehicle and appreciate the work Zach in Finance did to help us understand our purchase. More

Pleasant Experience It was a pleasure dealing with the people at Keffer. We purchased and have had service on our 2013 Elantra done at Keffer and they always did a good j It was a pleasure dealing with the people at Keffer. We purchased and have had service on our 2013 Elantra done at Keffer and they always did a good job. So, when we were thinking about upgrading we went back to Keffer. Everyone there bent over backwards to make sure that my wife and daughter were comfortable and all of their questions answered as they looked at the 2017 Elantras. Once we found a new Elantra to our liking the purchase was no pressure and no hassle. Everyone there is great to deal with but especially our sales person Crystal Cranford. More

A quick and efficient way to buy a quality car. The entire process of purchasing a new car was very quick. The staff was very friendly and customer service oriented. I would definitely recommend the The entire process of purchasing a new car was very quick. The staff was very friendly and customer service oriented. I would definitely recommend the Keffer Hyundai dealership to others. More