
Keffer Hyundai
Matthews, NC
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My service advisor, Rebecca, was excellent. She went out of her way to assist all her clients and ensure they were satisfied with the work that the service department was performing. She went out of her way to assist all her clients and ensure they were satisfied with the work that the service department was performing. More
My past experiences with Keffer was a 10+, there was no alternative. I wanted a Genesis and knew there was only one place to go! I now live in Florida, Marcio made the trip worth while, using his magic! alternative. I wanted a Genesis and knew there was only one place to go! I now live in Florida, Marcio made the trip worth while, using his magic! More
The service experience here is terrible. Hard to book appts, no loaner vehicles despite sales promises, and something gets broken nearly every time I bring the car in- back window won’t go d Hard to book appts, no loaner vehicles despite sales promises, and something gets broken nearly every time I bring the car in- back window won’t go down, child locks permanently enabled, etc. once they kept my car for over a week and no one would tell me anything despite probably 20 phone calls. Ok to buy from here, but DEFINITELY don’t get service here. I’m going to try lake Norman location based on a rec I got today from another unhappy customer. More
Outstanding service. Quick to address customers needs. Friendly, polite, knowledgeable salesman and finance professional Using the dealership for 15 years! Always top Quick to address customers needs. Friendly, polite, knowledgeable salesman and finance professional Using the dealership for 15 years! Always top rated! More
Everyone at the dealership were courteous, friendly and professional. We were more than pleased with our salesman, Marco Almeida. Marcio provided the attention prior to our purchase, during our purchase professional. We were more than pleased with our salesman, Marco Almeida. Marcio provided the attention prior to our purchase, during our purchase as well as after we bought the car. This is the second Genesis I have purchased thru Keffer More