
Keffer Hyundai
Matthews, NC
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The Best vehicle purchase we have ever experienced Shelene and Gabe were extremely informative. Shelene asked us to list all of the amenities we needed/wanted in our vehicle and really really did find Shelene and Gabe were extremely informative. Shelene asked us to list all of the amenities we needed/wanted in our vehicle and really really did find the right car for us!!! Gabe then assisted in getting our pricing and trade in value. He showed us how he came up with the price using a computer program used by managers. There was no games played and all presented to us was explained fully. We had used true car pricing on line and Shalene responded with possible vehicles and Gabe showed us how that gave us the discounts that Shalene had discussed with us. We were previous customers of Keffer purchasing 3 vehicles and had gone to Ford to purchase an Escapes 2 years ago and were disappointed with their service. This sales experience reminded us of how great the customer service is at Keffer Hyundai and how well they represent the Hyundai products. More
Best customer service I've had I went to the dealership not thinking I would be able to get into the vehicle I wanted due to all the negative equity in my current vehicle. Although I went to the dealership not thinking I would be able to get into the vehicle I wanted due to all the negative equity in my current vehicle. Although it was a task, my salesman Michael, kept at it until he came back with an offer lower than I expected. We even stayed past closing time to get everything finished. Everyone had a smile on their face and were positive throughout the whole process. I will definitely be purchasing my next vehicle at Keffer. More
Very kind and answered all our questions We appreciate him being patient with us while he delivered exactly what was best for our family. He made us feel very comfortable about our purchase. We appreciate him being patient with us while he delivered exactly what was best for our family. He made us feel very comfortable about our purchase. More
Hyundai Farrid, did a great job attending to my needs this will be the second time I purchased a car from him and I will be sure to continue coming back. Farrid, did a great job attending to my needs this will be the second time I purchased a car from him and I will be sure to continue coming back. More
Absolutely outstanding !!! To sum it up, a very personal welcoming atmosphere. Gabriel and his staff are very knowledgeable about their product. The process was extremely smooth To sum it up, a very personal welcoming atmosphere. Gabriel and his staff are very knowledgeable about their product. The process was extremely smooth and painless. I would highly recommend (as I already have) all of my friends and family. More
Easy to deal with Very easy to deal with from sales associate to finance. No pressure, no nonsense. Very friendly staff and straight forward deal. I will call them agai Very easy to deal with from sales associate to finance. No pressure, no nonsense. Very friendly staff and straight forward deal. I will call them again next time I need a vehicle. More
Disappointed! after several purchases form Keffer this is by far the worse experience we have had. More than likely we may not be purchasing the next vehicle form h after several purchases form Keffer this is by far the worse experience we have had. More than likely we may not be purchasing the next vehicle form here as we continue our trend every two to three years of new Hyundai Automobile! Dealership needs to be more customer focus, offer more rebates or incentives, offer better interest rates, etc. More
Second Elantra from Keffer! I purchase an Elantra GLS (2013) in early 2014. I returned when I needed another car. I bought a 2016 Elantra GT. While I was working with Michael, He I purchase an Elantra GLS (2013) in early 2014. I returned when I needed another car. I bought a 2016 Elantra GT. While I was working with Michael, Helio had seen my name on an appointment schedule and came out to check on me and see how my other Elantra was doing. Both were friendly and helpful. They both worked to get me the car at the price and payment that were acceptable to me. They both took a bit of time on my next visit to check on how things had gone for the first week of ownership of my new Elantra. Thanks guys! More
Test drive of Sonata resulted in leasing vehicle The process was pleasant for the most part. My only after wish is that I had looked at more vehicles on the lot instead of selecting the only one bei The process was pleasant for the most part. My only after wish is that I had looked at more vehicles on the lot instead of selecting the only one being offered.. I think there might have been a better option since 2016's were offering many incentives. Signing papers did result in a difference in amount agreed upon prior to closing. The 2015 Sport Sonata has all the features I like and would have chosen even in a 2016. I have purchased many automobiles from Keffer in the past and a long-time GM customer. I look forward to enjoying the Sonata. More
EXCEPTIONAL SERVICE FROM EDDIE MARTIN My family presented Eddie with a tight budget and a less than perfect credit score and throughout the search, the various options, the car selection a My family presented Eddie with a tight budget and a less than perfect credit score and throughout the search, the various options, the car selection and getting bank financing Eddie was professional, courteous, accommodating and ultimately delivered the right car at the right price. His whole approach is definitely an asset to the Keffer Hyundai organization. If you're in the market for a car and looking for someone to guide you through the process, someone who does it differently... Then I'd recommend Eddie highly. More