
Keffer Hyundai
Matthews, NC
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Great Hash was an excellent salesman. This is my 5th vehicle purchased at Keffer Hyundai. I have already referred my neighbor. He should come in next week. Hash was an excellent salesman. This is my 5th vehicle purchased at Keffer Hyundai. I have already referred my neighbor. He should come in next week. More
Carlos is great! Detailed, informative and enjoyable experience with Carlos. He was very attentive to the questions we had and providing advice on all the options for Detailed, informative and enjoyable experience with Carlos. He was very attentive to the questions we had and providing advice on all the options for us - explaining clearly and explicitly.... More
Worst experience This dealership was very unorganized. The management is very rude, my husband & I will never get another vehicle from Keffer Hyundai. We have never This dealership was very unorganized. The management is very rude, my husband & I will never get another vehicle from Keffer Hyundai. We have never experienced a dealership that didn't care about your thoughts of vehicle & who never negotiated the price due to some outside repairs. More
Buying Experiance I felt the dealership was friendly , That5 my salesman , Mr. Cobble was Knowledgeable and respectful to my needs Not over selling and work well with I felt the dealership was friendly , That5 my salesman , Mr. Cobble was Knowledgeable and respectful to my needs Not over selling and work well with me. More
Fast and efficient The most thing i like about this dealership is how nice and helpful they are without pressuring you to buy a car that moment. The sales consultants to The most thing i like about this dealership is how nice and helpful they are without pressuring you to buy a car that moment. The sales consultants tool a lot of time with me test driving all the cars I had in mind and were kind to lookup any availability of the ones that I asked for. Their professional customer service made me change my mind and go back to them in my second visit and purchase a preowned car. I love the genesis I got and they worked with me on the price which I am also thankful of. Everything in general was great and I would recommend this dealership to anyone who wants to deal with friendly and professional people to make an easy transaction. More
Great experience with new lease James Brown in sales was a personable, knowledgeable professional without being pushy or overbearing. Sales at other dealerships have left me feeling James Brown in sales was a personable, knowledgeable professional without being pushy or overbearing. Sales at other dealerships have left me feeling pressured or defensive. Mr. Brown was patient and asked the right questions. Marcus in finance was equally positive, and mixed legalese with personal interaction. A good, painless experience. More
Mixed Feelings This was my third Hyundai purchase. First two at Huntersville but now living in Charlotte, I changed dealerships so can compare buying experiences. Th This was my third Hyundai purchase. First two at Huntersville but now living in Charlotte, I changed dealerships so can compare buying experiences. The salesperson, Rebecca, was wonderful. Patient and knowledgeable about the products. Downside was over-crowding. Too many people trying to do too many deals. Bit like a bazaar. Think the dealership has outgrown its premises. Did not enjoy the financial side. Suddenly faced with "highly recommended" extras that raised the monthly payments by 13 percent and outside my budget. If i'd known about these extras, I may have gone with my next choice Mazda which came in lower WITH the highly recommended extras. Then issues with the loyalty rebate which sent me off to get proof that I've owned two previous Hyundai's. Really?? Then my company check was declared an unacceptable form of payment for the down-payment. They wanted cash or personal check. End result was frustrating and a huge waste of time. Dodgy service however made up for by a great product which I'll most likely get elsewhere next time. More
Pleasurable experience The entire staff was incredibly friendly & helpful. My experience was stress free & I would recommend Keffer to anyone. I will continue to be a repeat The entire staff was incredibly friendly & helpful. My experience was stress free & I would recommend Keffer to anyone. I will continue to be a repeat customer! More
Awesome Service. Made buying easy It was an easy process. I went in with the intent of just looking but was surprised byt the quality of Hyundai and was made an offer I just couldn't r It was an easy process. I went in with the intent of just looking but was surprised byt the quality of Hyundai and was made an offer I just couldn't refuse. Very happy customer More
Overall pleased Staff could of been a bit more helpful and attentive. Also seemed a bit pushy at times but they were able to meet my needs and make a deal work. Staff could of been a bit more helpful and attentive. Also seemed a bit pushy at times but they were able to meet my needs and make a deal work. More