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Keffer Hyundai

Matthews, NC

4.4
2,249 Reviews

9010 E. Independence Blvd

Matthews, NC

28105

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Showing 2,249 reviews

August 01, 2023

Outstanding service. Quick to address customers needs. Friendly, polite, knowledgeable salesman and finance professional Using the dealership for 15 years! Always top More

by Jlwells104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney
July 30, 2023

Very pleased with our salesman, Wesly Parran. However, the process for buying took way too long. More

by Genesis GV70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesly Parran
July 30, 2023

The service advisor which was Miss Violet Rosca was very nice person, answered all the questions I needed to know. More

by alisoncharles777@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miss Violet Rosca
Jul 30, 2023 -

alisoncharles777@gmail.com responded

Miss Violet Rosca was very nice person, answered all my questions. That I asked. Thank you so much. I appreciate you.

July 29, 2023

Everyone at the dealership were courteous, friendly and professional. We were more than pleased with our salesman, Marco Almeida. Marcio provided the attention prior to our purchase, during our purchase More

by B9v.Boek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcio Almeida
July 25, 2023

Very disappointed in customer service. 1) I specifically asked if there was something that would be installed by mechanic when I took it for the security recall. Answer: yes What they ac More

by janetbthomsen
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
She had no name tag🤷🏻???
July 25, 2023

The check in was quick and efficient. I was offered a loaner vehicle since the service time was 3 hours. My vehicle was delivered to my home sparkling clean. Great job Keffer!! More

by Flash
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia Smith
July 25, 2023

Asia Smith is the absolute best, I hope that every employee at this dealership has the persona, professionalism and knowledge that Asia Smith has, She continuously kept me updated on the service on m More

by mhernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia Smith
Jul 25, 2023 -

mhernandez responded

If I can give Asia a 10 STAR rating, I would, She’s amazing!!!!!!!!!!

July 23, 2023

Had a great experience, I would recommend this dealership. Customer service was good also. Highly recommended More

by Kristal w
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Customer Service
July 22, 2023

I appreciated Violet's activeness in seeing to my needs as the wait time in my opinion was a little excessive . Violet's attention to my state of mind I am pleased to say helped me keep my cool. You could More

by chiefehenderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Violet deserves all the accolades one can give. She is a real asset to your service corp.
July 21, 2023

Every one was attentive starting with Rebecca. Fast & efficient Great coffee comfortable waiting room and wi-fi More

by nancy22fancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
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