Keffer Hyundai

Very disappointed in customer service. 1) I specifically asked if there was something that would be installed by mechanic when I took it for the security recall. Answer: yes What they ac 1) I specifically asked if there was something that would be installed by mechanic when I took it for the security recall. Answer: yes What they actually did was leave an object in my car without instructions. How long did I wait for them to do it? Answer 2 and a half hours!!!! 2) when I asked about it the object they threw in my car, nobody could tell me about it. 3) I asked why did it take 2 and a half hours to put that device in the seat of my car when I came in at 7AM appointment. Answer: We only had one mechanic at that time. Unacceptable customer service: The most positive comment I can make is that nobody was unkind. More

The check in was quick and efficient. I was offered a loaner vehicle since the service time was 3 hours. My vehicle was delivered to my home sparkling clean. Great job Keffer!! I was offered a loaner vehicle since the service time was 3 hours. My vehicle was delivered to my home sparkling clean. Great job Keffer!! More

Had a great experience, I would recommend this dealership. Customer service was good also. Highly recommended dealership. Customer service was good also. Highly recommended More

I appreciated Violet's activeness in seeing to my needs as the wait time in my opinion was a little excessive . Violet's attention to my state of mind I am pleased to say helped me keep my cool. You could as the wait time in my opinion was a little excessive . Violet's attention to my state of mind I am pleased to say helped me keep my cool. You could do yourselves a favor and employ more people like her. Thanks Violet for making a stressful day bearable. More

Every one was attentive starting with Rebecca. Fast & efficient Great coffee comfortable waiting room and wi-fi Fast & efficient Great coffee comfortable waiting room and wi-fi More

Violet is extremely diligent and helpful, and keeps me updated as my car serviced. She goes out of her way to make sure everything is done to my satisfaction. updated as my car serviced. She goes out of her way to make sure everything is done to my satisfaction. More

The best thing about this dealership, is Violet in the service department. She is the only person that has ever taken time to really make me feel like a customer and not just an appointment. service department. She is the only person that has ever taken time to really make me feel like a customer and not just an appointment. More

The best dealer I’ve ever been associated with and that includes 37 years as a Mercedes customer!! Rachel, Rebecca. and Asia, and the receptionist are the best without exception!! includes 37 years as a Mercedes customer!! Rachel, Rebecca. and Asia, and the receptionist are the best without exception!! More

Paul and his team were fabulous; they went the extra mile to make this a great buying experience. Thank you! to make this a great buying experience. Thank you! More