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Keffer Hyundai

Matthews, NC

4.4
2,247 Reviews

9010 E. Independence Blvd

Matthews, NC

28105

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Showing 2,247 reviews

June 20, 2023

Very pleasant place and nice service. I really appreciate the time taken by Mr. James Brown for his professionalism. More

by gregorybbellamysr
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hielo, finance personnel , James Brown
June 17, 2023

Clean surroundings and kind people. Great experience. I will definitely recommend to my friends. Good people there. More

by DonnaOver55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
June 17, 2023

Service with Rebecca Knupfer was outstanding. Went over all available services and completed in timely manner. More

by Tundra2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Knupfer
June 16, 2023

Sales rep needs to improve his customer service skills and keep in contact with client more. More

by dlamw1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean Hadley
June 16, 2023

Excellent service, highly efficient sales staff, friendly atmosphere conducive to purchasing a vehicle and informative of vehicle options. More

by Mcneillyjoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris , Shelene Al Brahim
June 15, 2023

Very pleasant and comfortable waiting area, with Excellent customers service! Thank you Hyundai "service department" technician and staff as well for great work ethics. More

by gregorybbellamysr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
June 14, 2023

The service was excellent. All my needs were taken care of in a timely manner. No problems . Thanjs More

by Dar23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farrid Coleman, Customer Service
June 12, 2023

Always the best customer service in the service department. Been going here for years. Very friendly More

by Ebaumgartnerg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Rucker, Customer Service
June 11, 2023

I am happy to report a positive review of this dealership for the first time in years. I had an appointment and was going to wait for the repair. However, the rep advised it would be 2 hrs so she graciousl More

by christineyobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley
June 08, 2023

Poor customer service went in for an oil change tire rotation and a reset for message on dash 1000 appt car still wasn’t ready at 5 left it there overnight picked up next morning. More

by Dreamzrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Customer Service
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