Keffer Hyundai

The lady that helped me was very nice and helpful! My one complaint is no one ever an answered the phone in the service depth. Things seemed a bit hectic My one complaint is no one ever an answered the phone in the service depth. Things seemed a bit hectic More

I was very pleased with my salesperson, Paul Marcum. He was very personable and knowledgeble. Easy to work with. He was very personable and knowledgeble. Easy to work with. More

2 1/2 hours for a simple oil change is unacceptable. And the site for making service appointments does not work very well. I have complained about this previously but nothing appears to have been done t And the site for making service appointments does not work very well. I have complained about this previously but nothing appears to have been done to correct it. I sincerely hope the dealership is working to address these issues. More

A recall service was made, but the car was returned to me after another problem, caused by the first repair, had arisen, before I could even drive the car off the lot. I brought the car back to the shop, and after another problem, caused by the first repair, had arisen, before I could even drive the car off the lot. I brought the car back to the shop, and was offered a “free loaner,“ but when I got to the enterprise office, I had to pay my own insurance. A free car should be totally free. They eventually ironed out the problem, but it took a few hours & several phone calls. During the entire frustrating process, Service Adviser Violet try to be as helpful as she could. More

Great selection, and great service! We will be back to do business with them again in the future. We will be back to do business with them again in the future. More

Bought new genesis Gv70. Good purchase experience.good deal. Nice folks. Delivered car had a major defect from factory. Steering wheel stitching unraveling ~1/4 way around . Good purchase experience.good deal. Nice folks. Delivered car had a major defect from factory. Steering wheel stitching unraveling ~1/4 way around . Got a new wheel from factory, installed well, loaner car. Very nice. More

Friendly Service Advisor “Hallie” was wonderful, and was detailed in explaining, and helping me through the process. As well as reaching out to me after my Vehicle was repaired and ready. NICE JOB HALLIE!!! detailed in explaining, and helping me through the process. As well as reaching out to me after my Vehicle was repaired and ready. NICE JOB HALLIE!!! I hope you’re my Service Associate on my next return… More

Keffer Hyundai is amazing. I arrived for my appointment almost three hours early and they worked with me without any issues and exuded complete professionalism. I live in Wi I arrived for my appointment almost three hours early and they worked with me without any issues and exuded complete professionalism. I live in Winston Salem and avoid Bob King Hyundai opting to drive an hour and a half for Keffer’s great service. I actually look forward (really!) to my next visit in 8k miles. Thanks Curtis and team! More

Everyone was very nice and accommodating. Service was quick, and the dealership has a lot of amenities. Service was quick, and the dealership has a lot of amenities. More

Angel was fantastic and took good care of me. Derwin also did a great job. The car was prepared well and ready when I got there. Everyone was friendly and helpful. Derwin also did a great job. The car was prepared well and ready when I got there. Everyone was friendly and helpful. More