Back

Keffer Hyundai

Matthews, NC

4.4
2,249 Reviews

9010 E. Independence Blvd

Matthews, NC

28105

Directions

By Type

Showing 2,249 reviews

March 21, 2023

Went for an oil change and they did not put oil in my car. The oil light was on when I started it so the technician had to see that it was on. Then wanted to drive my car back to the bay to put oil in it More

by ESTRIDGEDENISE
Recommend Dealer
No
Employees Worked With
Vashawana Overton
March 21, 2023

The service department is the backbone of every dealership, and Keffer Hyundai can stand tall knowing that they have a strong team. My service advisor, Asia Smith, not only remembered me from my la More

by Keith Spurlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia Smith, Customer Service
March 18, 2023

Helpful and Honest . I’ve been going to Keffer Hyundai for over 2 years. they never disappoint. More

by Pratap rai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelene Al Brahim, Customer Service
March 17, 2023

Everyone is polite and friendly. Showroom was clean and well lit. Restroom was clean and stocked. More

by plunkettc_99
Recommend Dealer
Yes
Employees Worked With
James Brown
March 17, 2023

Very smooth transaction. Never had to leave my home in Pinehurst, they deliver. Very professional. More

by Rhorky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farrid Coleman
March 15, 2023

Always have gotten good service from this location. Associates are knowledgeable and don't push services that aren't necessary. More

by Thompsonb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
March 02, 2023

Waited in the lobby for 2 hour for a SCHEDULED service appointment an a recall. After 2 hours of waiting, I was told they don't have the part they need and have ordered it. They knew the VIN and exact spe More

by dealerrater
Recommend Dealer
No
Employees Worked With
No idea.
February 28, 2023

Keffer Hyundai and their sales professional Shelene Al Brahim are second to none. If you are looking for a fantastic car or SUV. Feel free to look around, but don't sign on any dotted line without meeting More

by paul_mangold
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelene Al Brahim
February 28, 2023

My first time buying a new car, and Keffer made it easy for me and my husband. I worked with Peter, he answered all our questions about the car and financing. It's obvious that Keffer puts a lot of thought More

by Alisha Rudhru
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Newton
February 24, 2023

Service has been inconsistent. However, my latest experience in February 2023 was better than in the past. Moving in the right direction. More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
...
29
...