Keffer Hyundai
Matthews, NC
Filter Reviews by Keyword
By Type
Showing 2,324 reviews
I’m literally overly impressed at how quickly they got me approved, processed everything and got me in and out of there! My down payment was more than reasonable! My salesperson Andre was more than extraordi approved, processed everything and got me in and out of there! My down payment was more than reasonable! My salesperson Andre was more than extraordinary! He was extremely knowledgeable about the car, he was very personable! It was like purchasing my very 1st vehicle from my big brother! I would go back again and again! I would send my whole family! They are really great at what they do and if you could be helped they can do it! Get off your butt and out of that old car stressing you out and get down to keffer Hyundai! Tell them Renata sent you😉It’s 2026 🤔I have never owned a car in the same year it came out 🤭 More
From start to finish this couldn’t have been a better experience. Andre was so helpful and professional, invested and interested in what we were looking for but not pushy at all. I dread stuff like buyin experience. Andre was so helpful and professional, invested and interested in what we were looking for but not pushy at all. I dread stuff like buying a car but he and Rashard (finance) were awesome and made it painless. Would definitely recommend the team at Keffer and would purchase here again. More
Professional, friendly and ready to help. John Perez was my service guy and I appreciated how he spoke to me as he was explaining the work to be done and what needed attention. A definite 10! John Perez was my service guy and I appreciated how he spoke to me as he was explaining the work to be done and what needed attention. A definite 10! More
Ramon was my service representative. He was exceptional. My car was serviced as needed and in a timely basis. Having bought 3 cars at this location, I recommend this dealership and s He was exceptional. My car was serviced as needed and in a timely basis. Having bought 3 cars at this location, I recommend this dealership and service department. More
I just finished my 32,000 servicing at Keffer Hyundai for my 2023 Hyundai Tucson Hybrid. I accepted their recommended servicing of replacing the coolant and brake fluid and fuel injection servicing, totaling my 2023 Hyundai Tucson Hybrid. I accepted their recommended servicing of replacing the coolant and brake fluid and fuel injection servicing, totaling almost $1,000. Trust the dealer to know the required servicing, right? Out of curiosity, since it seemed like a lot, I checked the car’s manual when I got home and was disappointed to see that Hyundai doesn’t recommend the brake fluid be replaced until 48,000 miles, and doesn’t recommend the coolant be replaced until 80,000 miles, and only recommended inspection of the fuel system. What a rip off. Check your manual before bringing your car to this place to avoid unnecessary services! More
Five stars for representative Sev Tartar who (was not even the rep who sold us our Sonata 2 years ago) tweaked the settings to connect my new phone to the monitor. Patient, helpful, even offering to Face even the rep who sold us our Sonata 2 years ago) tweaked the settings to connect my new phone to the monitor. Patient, helpful, even offering to FaceTime should it go wrong again, Next car, I’m buying from Sev. More
I contacted the dealership via the Costco Auto Buying Program and the sales manager gave me a quote for the 2026 vehicle I wanted, but it included a bunch of dealer add on accessories (that I do not want Program and the sales manager gave me a quote for the 2026 vehicle I wanted, but it included a bunch of dealer add on accessories (that I do not want) and their bogus "mandatory" Advantage Package which all totaled well over $2,300! I communicated with a sales manager, Felipe, and told him I didn't want the accessories or package and he agreed, so I went in to test drive and when I sat down with the super nice salesperson, Jeremy, it was like the communication I had with the sales manager never happened. So, I got to test drive the vehicle, but the sales process was a joke. I ended up buying the vehicle from another dealership over an hour away at a good price without mandatory packages added on! I will say that Jeremy was very knowledgeable, polite, professional and nice. BUT it all came down to the pricing and Felipe not keeping his word. This dealership kept to the old standard car buying process :-( More



