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Keffer Hyundai

Matthews, NC

4.4
2,324 Reviews

9010 E. Independence Blvd

Matthews, NC

28105

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Showing 2,324 reviews

April 04, 2026

I’m literally overly impressed at how quickly they got me approved, processed everything and got me in and out of there! My down payment was more than reasonable! My salesperson Andre was more than extraordi More

by Renata Washington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Monroe, Scott Cramblitt, James Brown, Farrid Coleman, Gabriel Faria, Shelene Al Brahim, Customer Service, Lewis Gobble, George Athens, Chad Fickert, Marcio Almeida
Apr 07, 2026 -

Keffer Hyundai responded

Thank you so much for sharing your wonderful experience and for highlighting Andre's exceptional service. It's truly rewarding to hear that everything from the approval process to your time with us exceeded your expectations. Your enthusiasm and kind words mean a great deal, and it's fantastic to know that you felt so comfortable and well taken care of throughout your visit. Enjoy your new vehicle—what an exciting milestone!

April 04, 2026

From start to finish this couldn’t have been a better experience. Andre was so helpful and professional, invested and interested in what we were looking for but not pushy at all. I dread stuff like buyin More

by serobinson08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Monroe, Rashard, Customer Service
Apr 07, 2026 -

Keffer Hyundai responded

Thank you so much for sharing your experience and for highlighting Andre and Rashard’s efforts to make your car buying process smooth and comfortable. It’s wonderful to hear that you felt supported and never pressured during your visit. Your recommendation means a lot to the entire team at Keffer Hyundai.

April 02, 2026

Professional, friendly and ready to help. John Perez was my service guy and I appreciated how he spoke to me as he was explaining the work to be done and what needed attention. A definite 10! More

by Con
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Perez
Apr 07, 2026 -

Keffer Hyundai responded

Thank you for sharing your experience and for highlighting John Perez's professionalism and communication. It’s wonderful to know you felt informed and well cared for during your visit. Your feedback means a lot to the team at Keffer Hyundai.

March 25, 2026

Ramon was my service representative. He was exceptional. My car was serviced as needed and in a timely basis. Having bought 3 cars at this location, I recommend this dealership and s More

by Lillie
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon in the service deparatment deserves 5 stars
Apr 07, 2026 -

Keffer Hyundai responded

Thank you so much for sharing your wonderful feedback, Lillie. It's fantastic to hear that Ramon provided exceptional service and that your experiences with both our dealership and service department have been consistently positive. Your continued support and recommendation truly mean a lot to the entire team at Keffer Hyundai.

March 22, 2026

I just finished my 32,000 servicing at Keffer Hyundai for my 2023 Hyundai Tucson Hybrid. I accepted their recommended servicing of replacing the coolant and brake fluid and fuel injection servicing, totaling More

by KJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Customer Service
Apr 10, 2026 -

Keffer Hyundai responded

Hello, thank you for sharing your experience. I’m really sorry this left you feeling disappointed and concerned. We aim to recommend services based on vehicle condition and safety, and it’s clear we missed the mark in communicating that clearly. Please reach out to customerservice@kefferhyundai.com directly, we’d appreciate the chance to review your visit and make this right for you!

March 12, 2026

Five stars for representative Sev Tartar who (was not even the rep who sold us our Sonata 2 years ago) tweaked the settings to connect my new phone to the monitor. Patient, helpful, even offering to Face More

by jeancauthen
Recommend Dealer
Yes
Employees Worked With
Sev Tartar
Apr 13, 2026 -

Keffer Hyundai responded

Hey, Thank you so much for sharing your experience and highlighting Sev’s outstanding service. It’s wonderful to hear that he was able to help you connect your new phone and make the process easy and stress-free. Your kind words mean a lot and will be shared with our team. Keffer Hyundai is grateful for your support and look forward to welcoming you again in the future.

March 08, 2026

I contacted the dealership via the Costco Auto Buying Program and the sales manager gave me a quote for the 2026 vehicle I wanted, but it included a bunch of dealer add on accessories (that I do not want More

by Will M
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jeremy, Felipe
Apr 16, 2026 -

Keffer Hyundai responded

Hello Will, we sincerely apologize for the frustration regarding the pricing and communication during your visit, as this is certainly not the level of service we aim to provide. While we are glad to hear you had a positive interaction with our salesperson, we are sorry for the inconsistency you experienced with our team. If you are open to discussing this further, please feel free to reach out to us at customerservice@kefferhyundai.com.

March 07, 2026

Friendly courteous. Listen to us. Would highly recommend. A Our sells rep Matt went out of his way to help us More

by doughughes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Rossi
Apr 13, 2026 -

Keffer Hyundai responded

Hey, Thank you so much for your kind words and recommendation. It's wonderful to hear that you had a positive experience with Matt and that you felt listened to and well taken care of. Your feedback means a lot to the Keffer Hyundai team.

February 27, 2026

Solid team. Helped the best way they could! Very satisfied. Would work with them again! More

by Faucett 107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth
Apr 13, 2026 -

Keffer Hyundai responded

Hey, Thank you for sharing your positive experience and for your kind words about Keffer Hyundai team. It's wonderful to know you felt supported and satisfied throughout your visit. Your feedback means a lot to us.

February 23, 2026

Jeremy was very helpful getting the deal sorted out, and did a great job at making the process smooth for us. Great experience at this location! More

by wowy33001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy