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Keffer Hyundai

Matthews, NC

4.4
2,171 Reviews

9010 E. Independence Blvd

Matthews, NC

28105

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Showing 2,171 reviews

March 12, 2024

Service team is great as always. I hear others talk negatively about their Genesis service experience, but mine has always been wonderful with Asia at Keffer. More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia
March 12, 2024

I purchased a certified used car from this dealer. The salesman was very nice, however gave me a 26 percent APR on a 2014 car with 98,000 miles. The car has been in the shop since I purchased it. It c More

by NaxB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Service department, Finance Department
March 12, 2024

Habe been very through in scheduling and handling seevice. Dealt with Patrick who did a great job. Service was finished quickly More

by kendallalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in Customer Service, Customer Service
March 09, 2024

Very very long wait for having an appointment just to get my transmission fluid changed. It took 3 hours. The staff was friendly though, and refreshments were offered. More

by nyreejames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
March 09, 2024

Service was a little slower than I anticipated, but the waiting area is great for getting some work done while you wait. Worked with Patrick, and he was very good with communication as well as giving me ne More

by garyf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Lavery
March 06, 2024

Excellent sales agent. Best experience I’ve had buying a car. Very little pressure during the entire experience. More

by paulfreemanfirm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark, Customer Service, Lewis Gobble
March 03, 2024

Great Service, Harlod Curz was very helpful and really knows his cars. Shot out to Eden in finance for her great work. More

by ddueland704
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harlod Curz, Customer Service
March 02, 2024

The guys here were really nice and super helpful. It was the best experience I’ve had with a dealership, they were great and really went above and beyond for me. More

by SL5.26.1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
February 29, 2024

Great experience working with Marcio. This is the second vehicle I’ve leased with him. He knew exactly what I wanted and made sure I got it. I’m very pleased with the service and attentio More

by wjaraba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Fickert, Marcio Almeida
February 26, 2024

Clean environment. Friendly staff with prompt and efficient service as soon as you drive up. More

by r24789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cramblitt, James Brown, Farrid Coleman, Shelene Al Brahim, Lewis Gobble, George Athens, Chad Fickert, Marcio Almeida