
Keffer Hyundai
Matthews, NC
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Customer service has always been bad at this location. This time was worse. Over two hours for an oil change and tire rotation. Totally unacceptable. This time was worse. Over two hours for an oil change and tire rotation. Totally unacceptable. More
The service is team is thorough and punctual, and I like that they give customers periodic progress updates during their visits. (Thank you, Violet!) that they give customers periodic progress updates during their visits. (Thank you, Violet!) More
My wife had a routine oil change scheduled two weeks in advance for Saturday at 9:30 AM. She waited 2.5 hours (with a 1 year old) and finally left at 12:15 PM for what should take 30 minutes max. This wa advance for Saturday at 9:30 AM. She waited 2.5 hours (with a 1 year old) and finally left at 12:15 PM for what should take 30 minutes max. This was our first experience with the service dept at Keffer Hyundai and while the free oil change is a nice perk, it should never take that long when a customer is on time and waiting. She did say Violet was very nice and did what should could during the situation. More
I would recommend everyone that I know to go to buy a car there. They have great customer service the guy name Yaz went above and beyond. To get me to vehicle that I wanted and right color 😍❤️❤️❤️🚘 there. They have great customer service the guy name Yaz went above and beyond. To get me to vehicle that I wanted and right color 😍❤️❤️❤️🚘 More
Excellent sales experience, convincing me to purchase a car I had only intended to test out. Great after sales support as well by delivering the vehicle to Boone at no extra cost to me. car I had only intended to test out. Great after sales support as well by delivering the vehicle to Boone at no extra cost to me. More