Back

Keffer Hyundai

Matthews, NC

4.4
2,246 Reviews

9010 E. Independence Blvd

Matthews, NC

28105

Directions

By Type

Showing 2,247 reviews

July 20, 2021

On July 19, 21. I had a visit with the Service Department. My Advisor Lisa Jenkins had me in and out. Excellent customer service skills. Five ⭐⭐⭐⭐⭐ More

by kimmrhyne1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Jenkins
July 18, 2021

It’s hard to speak to an actual advisor when calling for an update. They don’t set expectations and confusion about recalls for your car More

by Speaktruthwithlove
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t want to use their name. It’s Keffer as a whole not one person
July 12, 2021

Jennifer made buying car easy. Thank you for being patience with me. Prolly will come in a few years to get another car. Thank you More

by Dblue489
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Jones
July 06, 2021

Easy to work with, very friendly staff. Dealership was clean and easy to walk around More

by Tphillips2181687
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Jones
July 06, 2021

Once dealership knew family was in a bind, added $8,000 extra over sticker. Have bought cars for 40 years, and know added fees. Shameful!!! More

by furious mom
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trevor Farrell, Brett Starbard
July 05, 2021

Customer friendly agent. Timely/Efficient satisfactory service. Comfortable wait area More

by waltretirednow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena Maynard (5 star assistance)
July 03, 2021

The salesperson was helpful and patient. Explained everything I need to know. Was focused an what I wanted and not pushing just anything off on me. More

by Thewatsons2006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Jones. , Customer Service
July 03, 2021

Marcio was super knowledgeable about all vehicles and made the experience very easy. Scott did a great job on purchase. More

by Jeff S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cramblitt, Marcio Almeida
June 29, 2021

James was very helpful through the car search and leasing process. He helped me explore different options, and I'm happy with the car I ended up with. More

by ccanitano
Recommend Dealer
Yes
Employees Worked With
James Brown
June 28, 2021

The service team ate the best group of people to have in my corner More

by jrt57_rules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Belk, Vince Deloreto
...
55
...