
Keffer Hyundai
Matthews, NC
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Problems with AC.. Kept car for some time to make sure problem was corrected but provided a courtesy car during that time.Asia smith kept me up to date on progress. problem was corrected but provided a courtesy car during that time.Asia smith kept me up to date on progress. More
not impressed with service at Keffer Hyundai. It took over 4 hrs for oil change and state inspection. Service Appointment was scheduled. Such a disappointment!! over 4 hrs for oil change and state inspection. Service Appointment was scheduled. Such a disappointment!! More
After having my 2020 sonata worked on again and after it taking 2 months to fix a door as I went to pick it up they handed me my keys and I had to walk around and find my car in the service dept the service taking 2 months to fix a door as I went to pick it up they handed me my keys and I had to walk around and find my car in the service dept the service dept here has slipped so bad and is not what it was before or right after I bought my brand new car last may. No communication me the customer was having to reach out and got the run around from the serivce mng of being on vacation twice sales dept was great serivce here for the most part sucks now do not recommend the service dept. More
They walked me through everything when getting my car serviced. It was my first time. They were so sweet and accommodating. Retrieving my car was a little confusing because I had no clue where it would b serviced. It was my first time. They were so sweet and accommodating. Retrieving my car was a little confusing because I had no clue where it would be. The young lady came outside without me asking and helped me find it, went and drove it to me. Very awesome. More
Courteous service from sales associates and finance. I received a great deal on my new car. I highly recommend Keffer Hyundai in matthews. l am loving my New Ionic Hybrid. received a great deal on my new car. I highly recommend Keffer Hyundai in matthews. l am loving my New Ionic Hybrid. More
The car buying experience went very smooth. Mr Andrew Terry very patiently listened to our questions and answered and satisfied us to the point that we decided to buy the car. He went above and beyond; g Terry very patiently listened to our questions and answered and satisfied us to the point that we decided to buy the car. He went above and beyond; guided us through the whole process from initial info to test drive to out the dealership. We are a happy and satisfied customer leaving the dealership More
I always receive remarkable service when it’s time for my oil change. When i checked in Selena was very friendly and was very pleasant to speak with. oil change. When i checked in Selena was very friendly and was very pleasant to speak with. More
Very nice people and a pleasant experience. We were bounced around to 3 or 4 people. So getting info was sometimes unclear as we were often unable to get to talk to the same person bounced around to 3 or 4 people. So getting info was sometimes unclear as we were often unable to get to talk to the same person More