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Keffer Hyundai

Matthews, NC

4.4
2,247 Reviews

9010 E. Independence Blvd

Matthews, NC

28105

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Showing 2,247 reviews

January 26, 2021

Walked in for service, everyone was friendly and helpful. They accommodated my time frame and everything was completed as requested. The best place I have found and always trustworthy. More

by Jshaul110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
January 25, 2021

When I finally made contact with Selena Maynard my experience became very good. I initially tried to schedule multiple services and a recall throw your appointment desk. They were unable to help and s More

by gledermann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena Maynard
January 25, 2021

Good service, much appreciated.The online booking didn’t Good service, much appreciated. The online booking didn’t work but the Service rep made sure my car was fixed before lunchtime which was unexpected. More

by 2013 Hyundai Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena
January 25, 2021

Selena was our service contact at keffer. She is very professional and caring. However i was very disappointed with the amount of time it took to fix the issue. My car was there 31 days for a transmissio More

by Lisa1002kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selina
January 22, 2021

Great experience with the dealership, the sales manager Gabriel and our sales rep Marcio were. Excellent. Fantastic GV80 . Wow.....The communication and education were execeptional More

by ampropst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel , store manager was excelent, Marcio Almeida
January 21, 2021

My car needs a battery but chose elsewhere due to cost of $450. I didn't appreciate the sarcastic remarks as I was picking up. More

by jlephinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
January 13, 2021

I will not be returning to this dealership once my lease is over. The issues outweighs the "friendliness" and communication issues. I just want to get done with the agreement and move on. More

by Doesn't Matter
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Selena, Farrid Coleman
January 11, 2021

Super service at a dealership that cares. Second vehicle purchased and can’t find a chink in their armor. I’d highly recommend this dealership! More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt service department, Charles Johnson
January 11, 2021

Shelene Al Brahmin now with my 2nd deal was outstanding! Sales group was helpful and not a lot of pressure to purchase the car! Love ❤️ it! Thanks Shelene! Be back in Summer for my genesis More

by franciscorivera1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Faria, Shelene Al Brahim
January 09, 2021

The service was phenomenal. The customer service was great and always keep the communication between us as customers open and honest which that does not happen often at other dealerships. More

by DurrellE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asia Smith
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