
Keffer Hyundai
Matthews, NC
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Great place with very friendly staff that makes you feel welcome and relax. Inventory of cars were great and finding the right car was easy. welcome and relax. Inventory of cars were great and finding the right car was easy. More
Great Lewis Gobble was very professional and followed through with everything we asked. I would recommend this dealership and especially Lewis to anyone lo Lewis Gobble was very professional and followed through with everything we asked. I would recommend this dealership and especially Lewis to anyone looking for a new vehicle. More
Excellent customer service. Never did I feel like I was being pressured into anything. They gave me all the information upfront and listened to all of my needs. I would highly recommend Keffer Hyundai to a being pressured into anything. They gave me all the information upfront and listened to all of my needs. I would highly recommend Keffer Hyundai to anyone looking to purchase a new vehicle. More
STAY AWAY FROM KEFFER HYUNDAI ! THEIR 173-point INSPECTION IS WORTHLESS AND OWNERSHIP, MANAGEMENT AND STAFF ARE UNSCRUPULOUS I test drove a Certified Pre-Owned 2017 Santa Fe wit ! THEIR 173-point INSPECTION IS WORTHLESS AND OWNERSHIP, MANAGEMENT AND STAFF ARE UNSCRUPULOUS I test drove a Certified Pre-Owned 2017 Santa Fe with no gas in it, so it was a short test drive. After being told it was AWD, we bought the car despite the short test drive because the 173-point inspection ensured the vehicle would be good. The check engine light was on ON THE WAY HOME from the dealership and it was quite clear that this car never should have passed any inspection. I returned the vehicle for repair and at that point learned it was not AWD as I was told before we purchased it, but front wheel drive instead. During the 4 failed attempts to fix the engine issue, the service team's ability to communicate was terrible and made a bad situation far worse. After 6 weeks of back and forth, I asked to return the vehicle for a full refund of $29k we paid for it. I was told no because, "If I do it for you, I'll have to do it for everyone," so they clearly deny other customers refunds for the lemons they sell. They did offer me $25k in trade-in value or $23k cash. So our options were to take a $6,000 loss or stay in a car we hate and continue to make payments on it for the next 6 years. Keffer Hyundai is happy to con a disabled veteran, his small-business owner wife and their 2 small children to maintain their bottom line. So please buy your car ANYWHERE ELSE More
Excellent new car buying experience! I recently purchased a Sante Fe from Keffer Hyundai and was very pleased with the overall car buying experience from this dealership! My sales associ I recently purchased a Sante Fe from Keffer Hyundai and was very pleased with the overall car buying experience from this dealership! My sales associate, George Athens, was very professional, knowledgeable, personable and best of all - never pushy! He made the whole process very fast and efficient, got me what I wanted for a very competitive price. I had my heart set on a specific trim, exterior and interior color so they had to get my car from another dealership in another state but were able to do it very quickly despite the holidays. They had it cleaned and ready to go the day of delivery and George had it all setup and walked me through all the features and made sure I was comfortable before I left the dealership. I love my new car and will definitely recommend Keffer Hyundai for buying a new car! Make sure you ask for George!! More
Was very professional and knowledgeable, while keeping my desires, needs and concerns in mind. Went over and beyond my expectations. I left happy and made the right choice. desires, needs and concerns in mind. Went over and beyond my expectations. I left happy and made the right choice. More
Purchased a used car (2015, Hyundai Genesis) recently, but my experience was less than ideal. Sales consultant (Marcio) was great, but Sales manager (Tim) behaved in an unprofessional manner, in my opinio but my experience was less than ideal. Sales consultant (Marcio) was great, but Sales manager (Tim) behaved in an unprofessional manner, in my opinion. He put an offer, on paper, on the table (via Sales Consultant) and renaged at the 11th hour. To add insult to injury, when I called the supervisor (can’t remember his name) to report/complain about this behavior, it appears that either the Sales manager had relayed false information, or the supervisor had decided to believe a version of events that was contrary to what had transpired. Not to put him in a tough spot, but your Sales consultant can attest . In any case, usually, when you put an offer, on paper, in front of a client/customer, you ought to honor it. That is/was my expectation. I was very disappointed in your dealership handling of this situation. Even though I went ahead and purchased the car, I would not purchase another car from Keffer, nor would I recommend anybody to your dealership. Thanks. More

Wonderful people and great car!! I came in because my boyfriend leased a car from Marcio and he was a wonderful salesman and we loved how easy he made everything. He was helping a cus I came in because my boyfriend leased a car from Marcio and he was a wonderful salesman and we loved how easy he made everything. He was helping a customer so he asked Lewis to take care of us. He was a pleasure to work with, I did not feel pressured at all and he answered every question I had. He really worked hard for me to ensure I was well within my budget range and was very attentive to my needs and concerns. We both also love talking with Karie in finance, she makes the paperwork a breeze. I will most definitely be back and will be sharing with all my friends the marvelous experience I have had at this dealership! More
My sales person was phenomenal! Easiest car buying that I have ever experienced. Follow up and customer service were exceptional as well. Will recommend this dealership to others- have ever experienced. Follow up and customer service were exceptional as well. Will recommend this dealership to others- More
Excellent people to deal with. Bought my second car from them in 4 years. They treated me very professionaly They the vehicle I wanted in stock at a reasonable price them in 4 years. They treated me very professionaly They the vehicle I wanted in stock at a reasonable price More