Keffer Hyundai
Matthews, NC
Filter Reviews by Keyword
By Type
Showing 2,313 reviews
Dealer location was very pleasant and the team was easy to work with. Came in with an offer and they bettered it. Love my new car and would purchase here again. to work with. Came in with an offer and they bettered it. Love my new car and would purchase here again. More
Thank you for the awesome customer service. Car buying has always been dreadful for me, this experience changed my minds. It was very nice not to be harassed or to be forced into a car I didn’t want. Than has always been dreadful for me, this experience changed my minds. It was very nice not to be harassed or to be forced into a car I didn’t want. Thank you, thank you, thank you! More
I’m not sure why this dealer has such great reviews ??? I guess it’s all new car buyers so when they have issues it will change. It’s been nothing but low end service for a genesis owner of 5 months. Mainl guess it’s all new car buyers so when they have issues it will change. It’s been nothing but low end service for a genesis owner of 5 months. Mainly issues with the car and no follow through with the Genesis loaners as printed in the brochure ! They only have one person I can say has tried with what they give him to give me good customer service and it’s Vince the service manager. He’s the only reason I give them 4 stars but over all 2. This dealership is too busy and needs to have Genesis as a sep entity! They want you to look at their brand as a comparison to bmw Mercedes and Lexus but until they break away and have better customer service as described in the brochure they won’t be able to continue as a dual dealer with the service they describe! My car has has been in 4 times for a whistling noise 2 times for a shimmy in the steering And still there , brake de glazing and still waiting ! Other than that I loved this car at the Early stages as it’s a head turner, lots of upgrades included and great power as well as fun to drive. As of now it’s not as positive as it was More
Nice service and good car The salespeople Marcio and yuri at this dealership were so patient and nice. They had shown us all the features of the cars that we saw. We loved the The salespeople Marcio and yuri at this dealership were so patient and nice. They had shown us all the features of the cars that we saw. We loved the car and the features we bought from them. Wendy from Finance team made sure we buy the right coverage for our car. It was overall a great experience. More
They offer me a great deal on a new 2019 G7. The sales person (James Brown) was professional and led me completely thru the process. He has follow-up on all issues and questions. I would recommend other person (James Brown) was professional and led me completely thru the process. He has follow-up on all issues and questions. I would recommend others to work with him at your dealership. However, the overall time at the dealership was too long. We had to wait a while to meet with the finance personnel. More
A very pleasant experience . Chuck Richmond was our salesman and exceeded all our expectations. Second to none when it comes to customer focus and satisfaction. Actually made car buying enjoyable. Than salesman and exceeded all our expectations. Second to none when it comes to customer focus and satisfaction. Actually made car buying enjoyable. Thanks for all you do!!!! More
Great place with very friendly staff that makes you feel welcome and relax. Inventory of cars were great and finding the right car was easy. welcome and relax. Inventory of cars were great and finding the right car was easy. More
Great Lewis Gobble was very professional and followed through with everything we asked. I would recommend this dealership and especially Lewis to anyone lo Lewis Gobble was very professional and followed through with everything we asked. I would recommend this dealership and especially Lewis to anyone looking for a new vehicle. More
Excellent customer service. Never did I feel like I was being pressured into anything. They gave me all the information upfront and listened to all of my needs. I would highly recommend Keffer Hyundai to a being pressured into anything. They gave me all the information upfront and listened to all of my needs. I would highly recommend Keffer Hyundai to anyone looking to purchase a new vehicle. More
Excellent new car buying experience! I recently purchased a Sante Fe from Keffer Hyundai and was very pleased with the overall car buying experience from this dealership! My sales associ I recently purchased a Sante Fe from Keffer Hyundai and was very pleased with the overall car buying experience from this dealership! My sales associate, George Athens, was very professional, knowledgeable, personable and best of all - never pushy! He made the whole process very fast and efficient, got me what I wanted for a very competitive price. I had my heart set on a specific trim, exterior and interior color so they had to get my car from another dealership in another state but were able to do it very quickly despite the holidays. They had it cleaned and ready to go the day of delivery and George had it all setup and walked me through all the features and made sure I was comfortable before I left the dealership. I love my new car and will definitely recommend Keffer Hyundai for buying a new car! Make sure you ask for George!! More



