Keffer Hyundai

STAY AWAY FROM KEFFER HYUNDAI ! THEIR 173-point INSPECTION IS WORTHLESS AND OWNERSHIP, MANAGEMENT AND STAFF ARE UNSCRUPULOUS I test drove a Certified Pre-Owned 2017 Santa Fe wit ! THEIR 173-point INSPECTION IS WORTHLESS AND OWNERSHIP, MANAGEMENT AND STAFF ARE UNSCRUPULOUS I test drove a Certified Pre-Owned 2017 Santa Fe with no gas in it, so it was a short test drive. After being told it was AWD, we bought the car despite the short test drive because the 173-point inspection ensured the vehicle would be good. The check engine light was on ON THE WAY HOME from the dealership and it was quite clear that this car never should have passed any inspection. I returned the vehicle for repair and at that point learned it was not AWD as I was told before we purchased it, but front wheel drive instead. During the 4 failed attempts to fix the engine issue, the service team's ability to communicate was terrible and made a bad situation far worse. After 6 weeks of back and forth, I asked to return the vehicle for a full refund of $29k we paid for it. I was told no because, "If I do it for you, I'll have to do it for everyone," so they clearly deny other customers refunds for the lemons they sell. They did offer me $25k in trade-in value or $23k cash. So our options were to take a $6,000 loss or stay in a car we hate and continue to make payments on it for the next 6 years. Keffer Hyundai is happy to con a disabled veteran, his small-business owner wife and their 2 small children to maintain their bottom line. So please buy your car ANYWHERE ELSE More

Was very professional and knowledgeable, while keeping my desires, needs and concerns in mind. Went over and beyond my expectations. I left happy and made the right choice. desires, needs and concerns in mind. Went over and beyond my expectations. I left happy and made the right choice. More

Purchased a used car (2015, Hyundai Genesis) recently, but my experience was less than ideal. Sales consultant (Marcio) was great, but Sales manager (Tim) behaved in an unprofessional manner, in my opinio but my experience was less than ideal. Sales consultant (Marcio) was great, but Sales manager (Tim) behaved in an unprofessional manner, in my opinion. He put an offer, on paper, on the table (via Sales Consultant) and renaged at the 11th hour. To add insult to injury, when I called the supervisor (can’t remember his name) to report/complain about this behavior, it appears that either the Sales manager had relayed false information, or the supervisor had decided to believe a version of events that was contrary to what had transpired. Not to put him in a tough spot, but your Sales consultant can attest . In any case, usually, when you put an offer, on paper, in front of a client/customer, you ought to honor it. That is/was my expectation. I was very disappointed in your dealership handling of this situation. Even though I went ahead and purchased the car, I would not purchase another car from Keffer, nor would I recommend anybody to your dealership. Thanks. More

Wonderful people and great car!! I came in because my boyfriend leased a car from Marcio and he was a wonderful salesman and we loved how easy he made everything. He was helping a cus I came in because my boyfriend leased a car from Marcio and he was a wonderful salesman and we loved how easy he made everything. He was helping a customer so he asked Lewis to take care of us. He was a pleasure to work with, I did not feel pressured at all and he answered every question I had. He really worked hard for me to ensure I was well within my budget range and was very attentive to my needs and concerns. We both also love talking with Karie in finance, she makes the paperwork a breeze. I will most definitely be back and will be sharing with all my friends the marvelous experience I have had at this dealership! More

My sales person was phenomenal! Easiest car buying that I have ever experienced. Follow up and customer service were exceptional as well. Will recommend this dealership to others- have ever experienced. Follow up and customer service were exceptional as well. Will recommend this dealership to others- More

Excellent people to deal with. Bought my second car from them in 4 years. They treated me very professionaly They the vehicle I wanted in stock at a reasonable price them in 4 years. They treated me very professionaly They the vehicle I wanted in stock at a reasonable price More

Great service, very knowledgable. Bought a new car and helped to the best of their ability. All of my questions were answered. Five stars given helped to the best of their ability. All of my questions were answered. Five stars given More

Dealing with Keffer Sales was the most rewarding experience. Buying a car was very scary for me. Farrid and Karrie made it relaxed and seamless! Any time I see the Keffer name, it makes me smile! experience. Buying a car was very scary for me. Farrid and Karrie made it relaxed and seamless! Any time I see the Keffer name, it makes me smile! More

Going The Extra Mile I have always had a fear when it came to walking into a dealership to car shop. From the GM to the receptionist everyone was very nice and has smiles I have always had a fear when it came to walking into a dealership to car shop. From the GM to the receptionist everyone was very nice and has smiles on their faces. My Sales Lady "Extraordinaire LP" greeted me with a smile and made sure I had a car that would meet my expectations and meet my budget. I appreciate her taken into account my goals. LP walked me through every step. When it was time for me to meet with the financial manager it was a breeze. I would definitely recommend to my friends and family to come visit Keffer Hyundai. I normally do reviews on books but today Keffer reigns with A plus More

Great Experience They did a great job finding me a car I wanted in my range under all the circumstances. Marcio and everyone was great!!! 👍🏾👍🏾 I will definitely ke They did a great job finding me a car I wanted in my range under all the circumstances. Marcio and everyone was great!!! 👍🏾👍🏾 I will definitely keep my business with you guys!!! More