Keffer Hyundai
Matthews, NC
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Terrible 4 hrs waiting, with appointment, for a warranty problem that could have caused a wreck! Car would hesitate when you try to start off intermittently! S 4 hrs waiting, with appointment, for a warranty problem that could have caused a wreck! Car would hesitate when you try to start off intermittently! Service man come out and told me that my car needed tires,brakes(front&rear),brake fluid was burnt and had to be replaced, cabin filter was bad and the list goes on to about $2000.00! I asked about the problem I brought it in for and he said the service guy never got it to malfunction but the door locks on all 4 doors had been recalled and I needed to schedule another appointment in a month because they didn’t have any replacements ! Had car inspected a month later at a reputable business and no problems with anything!! I didn’t have Keffer do any work they said I needed! No record on line or with any other dealer about door lock recalls! RIP-OFF!!!! More
Express end efficient Marcio was amazing.No words to explain what this guy did for us. We met him on late Saturday evening. We came from Scott Clark Honda already maximum f Marcio was amazing.No words to explain what this guy did for us. We met him on late Saturday evening. We came from Scott Clark Honda already maximum frustrated.He saved our day! He showed us different models and trims until we found the car having all the features we wanted. The price was very good , and Marcio gave us greatest car buying experience ever. High professionalism, patience, respect, clear price , transperent car selling process explained from A to Z. We came back Monday morning and purchased a beautiful Hyundai Sonata Sport 2019 . We are more than happy with our new car. Muito Obrigado Marcio More
The Mona Kona SWent in to see the Kona ! I've wanted one since I first saw one. I wanted this one !! The Mona Kona !! Jon and Tim were so great in dealing with me a SWent in to see the Kona ! I've wanted one since I first saw one. I wanted this one !! The Mona Kona !! Jon and Tim were so great in dealing with me and my 88 year old father taking the time to speak loud and clear since he is hard of hearing. I wish I could give 10 stars !! I had mentioned he did not like to feel pushed around so they just explained all and gave me information and numbers. I explained I sleep late and also am taking care of 2 people so they did not call ! The following week My father gave me the go ahead to start discussing prices. In the meantime my father had gone to SC to another Hyundai place just to have options. The salesman there was overly pushy , lied and said the car I saw here was not here ! Lies. I was and will always be TEAM JON/TIM . My neighbors are all loving my car and some are interested in perhaps getting one as well ! I definitely will send them to Keffer to see these Jon and Tim !! ( Of course they cannot get my surf blue ;) ) Thanks again Keffer from Monalisa More
Run to a better dealership Horrible customer service . The vehicle we were originally interested in and called apparently was sold 2 days prior but thay didn't tell us till afte Horrible customer service . The vehicle we were originally interested in and called apparently was sold 2 days prior but thay didn't tell us till after we got there They kept asking for the same paperwork over and over again. Never could tell us how much the tag would be. The car was never detailed properly and had sticky goo on the door. Horrible experience from start to finish. More
AWESOME!! MARCIO; WE FEEL LIKE GOD SEND YOU TO HELP US, YOU DON'T KNOW HOW MUCH YOU DID FOR US. EVEN WHEN MY HUSBAND WASN'T EASY TO DEA WITH...BY NOW WE APPRE MARCIO; WE FEEL LIKE GOD SEND YOU TO HELP US, YOU DON'T KNOW HOW MUCH YOU DID FOR US. EVEN WHEN MY HUSBAND WASN'T EASY TO DEA WITH...BY NOW WE APPRECIATE EVERYTHING THAT YOU MADE FOR US. I WILL RECOMENDED YOU AS A GREAT REPRESENTATIVE AT KEFFER HYUNDAI. ALSO YOU, KEVIN MARTIN THANK YOU SO MUCH FOR YOUR SERVICE AND THE PREFFESIOANLISM THAT ANY COMPANY NEEDS. More
Great support and received professional experience I got Great support and received professional experience. Thanks Marcio, for your knowledge and giving all the information and made me buy from your I got Great support and received professional experience. Thanks Marcio, for your knowledge and giving all the information and made me buy from your dealership. More
Good Customer Service Good customer service from Andrew Jaikissoon. Finance manager was very help and desk manager. Didn’t feel pressured to buy the car. Didn’t like being Good customer service from Andrew Jaikissoon. Finance manager was very help and desk manager. Didn’t feel pressured to buy the car. Didn’t like being forces into the pre paid maintenance plan. More
Beautiful New Car I love getting a new car, I just wish it wouldn't take all day to get the paperwork finished. I was glad it was not raining today - a lot easier to mo I love getting a new car, I just wish it wouldn't take all day to get the paperwork finished. I was glad it was not raining today - a lot easier to move my stuff from the old to the new. More
It worth my 2,5 hours drive to Keffer Hyundai I came with my friend Pam brooks that referral me to Marcio Almeida. He gave me all the attention and care together with Tim Henderson and made my tra I came with my friend Pam brooks that referral me to Marcio Almeida. He gave me all the attention and care together with Tim Henderson and made my trade in so easy and the way I was expecting. Finally the Finance Manager Kevin Martin made the rest of the deal works perfect . My new car is great and beautiful . Thanks for all the Keffer Team !! More
Great Service Marcio made the car buying experience pleasant. Would recommend him for anyone in search of a quality Genesis. Keffer’s selection of used Genesis was Marcio made the car buying experience pleasant. Would recommend him for anyone in search of a quality Genesis. Keffer’s selection of used Genesis was extensive and well priced. More



