Keffer Hyundai
Matthews, NC
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Great Experience! We had an excellent experience with our salesman Marcio. We could tell he genuinely wanted us to be happy with our purchase. He was knowledgeable abou We had an excellent experience with our salesman Marcio. We could tell he genuinely wanted us to be happy with our purchase. He was knowledgeable about the car we purchased and helped us without pressuring us. We appreciated his hard work! More
Excellent Customer Service Everyone, especially Marcio the salesman, was extremely helpful. The entire sales staff and support people went out of their way numerous times to pro Everyone, especially Marcio the salesman, was extremely helpful. The entire sales staff and support people went out of their way numerous times to provide guidance and support. I would definately buy another Genesis from them again. More
My third Hyundai! So, I just got my third Hyundai! Another great experience at Keffer - getting a new Santa Fe. Everyone is so pleasant and easy to work with. I never So, I just got my third Hyundai! Another great experience at Keffer - getting a new Santa Fe. Everyone is so pleasant and easy to work with. I never intend to go anywhere else! More
The best customer service I've ever experienced I had service done on my car that would've been very expensive going anywhere else. They were able to give me a great price and supply me with a vehic I had service done on my car that would've been very expensive going anywhere else. They were able to give me a great price and supply me with a vehicle while my car was being serviced. They showed that they cared about making the customer happy. More
Wonderful staff, and they try to expedite your sales. Just genuinely wonderful staff; pleasant, and very accomodating for you.I will recommend this agency to others. They cleaned up the care quickly and i Just genuinely wonderful staff; pleasant, and very accomodating for you.I will recommend this agency to others. They cleaned up the care quickly and it was professionally cleaned! More
The best seller!! Márcio Almeida is amazing seller!! I am in love with my great new car!! Was so easy and faster to buy with him!! Thanks a lot Keffer Hyundai!! I have Márcio Almeida is amazing seller!! I am in love with my great new car!! Was so easy and faster to buy with him!! Thanks a lot Keffer Hyundai!! I have more friends interesting to buy with Marcio!! 👏🏻👏🏻 More
The buying experience. Because the dealership didn't have but one key, and me having to come back to get my windshield replaced. I live in Columbia, SC Because the dealership didn't have but one key, and me having to come back to get my windshield replaced. I live in Columbia, SC More
William Young was informative and patient. I did not anticipate buying a car on the day I did. However Willam Young made it so easy and was very accommodating. Great experience and I will alw I did not anticipate buying a car on the day I did. However Willam Young made it so easy and was very accommodating. Great experience and I will always get my new cars at this location. More
Review Marcio was very friendly and helpful. He helped me get a great deal on my new car and I could not be happier with my experience. Marcio was very friendly and helpful. He helped me get a great deal on my new car and I could not be happier with my experience. More
Abusive sales staff needing to be coddled. I went in to purchase a Tucson with and for my elderly mother in-law.I have purchased about 5 Hyundai cars over the last few years. She decided to sw I went in to purchase a Tucson with and for my elderly mother in-law.I have purchased about 5 Hyundai cars over the last few years. She decided to switch to the Kona and so we were working on finalizing a deal and the salesmen Julian Parra from Keffer was having some difficulty clarifying "the bottom number" and sent over Sean "his manager" who was a muscle bound bull dog who was offended that I would say that I needed to do further research on the price. He was aggressive and dismissive,punctuated with some arm waving and muscle flexing, telling me that "there was nothing to discuss and that the price was rock bottom and firm" Until I stood up to leave at which point his prices changed..Not satisfied with me continuing to seek to leave he became more insulting and tried to get my elderly mother in-laws licence to run credit to tie her into his deal. The manager was adamant that "we would find no better deal anywhere" and very contemptuously kept repeating "good luck". Worst still was the manager repeating to my mother in-law how he"felt bad that she couldn't get the car that she wanted because I was in the way and that was a shame because "she seemed like such a nice lady"... The "store regional manager" approached me as I wait at near the exit doors for my mother in-law to return from the bath room and said he had heard "from 5 of his salesmen that I was "rude" to one of his managers" and that I was "not invited to ever return to the Hyundai dealership" I thought he was actually coming over top apologize to me. Wow , I wasn't sure if I was going to be physically assaulted as well. That crew gives Hyundai a bad name. I will reluctantly likely help my mother in-law with her Kona purchase,but doubt will look to trade in my santa fe and never buy another Hyundai again. More



