
Keffer Hyundai
Matthews, NC
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Excellent customer service! All interactions prior to my visit to the dealership were in a timely manner and very professional. The interactions were transparent and everything o All interactions prior to my visit to the dealership were in a timely manner and very professional. The interactions were transparent and everything offered to me was delivered. Customer service was top notch. Every step of the process was properly explained. Can’t say enough good things about Brandon and Justin! More
Wonderful Sales Men & Dealership The service was wonderful. They were honest. They took there time explaining and showing me everything. I apologize that I can't remember the finance The service was wonderful. They were honest. They took there time explaining and showing me everything. I apologize that I can't remember the finance guy, but he was wonderful also. I am not good with names. He was very professional and personable. This also includes the manager . . More
The best car buying experiemce ever. I have bought a lot of cars and i would have to say that keffer hyundai is the best. Jimmy is an upfront honest salesman. He was very courteous to me I have bought a lot of cars and i would have to say that keffer hyundai is the best. Jimmy is an upfront honest salesman. He was very courteous to me with my questions. I felt like family at the dealership. The best car buying experience ever. Dan (the finance salesman) was completely upfront with what i could afford and was willing to help me get the car. If you are in the market for a car, definitely try them first. More

Our 2017 Tuscon Eco purchase We are very excited to have purchased our 2017 Tuscon Echo from Keffer Hyundai. Our sales consulant Marcio Almeida was very helpful in giving us infor We are very excited to have purchased our 2017 Tuscon Echo from Keffer Hyundai. Our sales consulant Marcio Almeida was very helpful in giving us information on the purchase of a new vehicle versus a used one. Marcio was able to answer any questions we had concerning our purchase. The staff that we had contact with were very receptive and knowledgeable . Having owned a Sonata for the last 11 years I am looking forward to another enjoyable period with our Tuscon Echo. More
straight forward, honest, easy experience Very easy transaction with all details worked out by email / phone prior to arriving at the dealership. Everything was as described and promised. A+. Very easy transaction with all details worked out by email / phone prior to arriving at the dealership. Everything was as described and promised. A+. Would recommend as a superior dealership with excellent management. More
I have a Sonata and I wanted to get a small SUV. We came in to talk to someone and despite a Tuesday, it was very busy.The receptionist greeted us and told us someone would be with us. Tommy came ou We came in to talk to someone and despite a Tuesday, it was very busy.The receptionist greeted us and told us someone would be with us. Tommy came out, we discussed what we were looking for. I was looking for a 2016 or 2017 Santa Fee but he said there were gone. We test drove the Tucson. and asked for a price work up. It took a very long time , again it was very busy I am wondering if I can come in and have someone go over the features in my car and can I get an appointment for this? I work a lot of hours on the other side of town, and go to school. I will call and try and set this up. More
Dishonest They offered a discount and at the end of the purchase. There is no discount nor a etter rate. They told me it was either the discount or a zero perce They offered a discount and at the end of the purchase. There is no discount nor a etter rate. They told me it was either the discount or a zero percent because of my excellent credit and got neither one. I feel thqt they just took advantage of my inexperience when.purchasing a car. Very upset about it. More
Fan of a new Brand, as well as, dealership A stressful situation put me in the market, and I was dreading the process of finding another vehicle...one that fit my budget and one that I would en A stressful situation put me in the market, and I was dreading the process of finding another vehicle...one that fit my budget and one that I would enjoy driving and owning. However, the dread was replaced by comfort and excitement shortly after stepping into the dealership and meeting George Athens, my sales person. He did not waste my time trying to sale me something in which I was not interested. He was friendly, knowledgeable and efficient. He stayed focused; completing everything that was needed in order to get me into finance in record time (record time for me). Eventhough we got through this process quickly, I never felt rushed or at a loss. I commend George for this, as well as thank him for the experience. Financing was as painless and pleasant as my experience with George. Justin Michaud is very knowledgeable, skilled in his craft, especially when it comes to explaining concepts to where one understands and is comfortable with what they are being offered and to which they are agreeing. I know, beyond a doubt, that Justin did everything in his power to get me the best rate and deal possible. And, for this I am beyond thankful. I would recommend George and Justin to anyone, as well as, the dealership in general (Everyone there, that I met, was extremely nice and eager to truly help the customers. It all was truly a great experience! Last, but not least, I found their follow up and care after the sale to be impressive, but more importantly it just adds to my comfort in knowing...knowing that I went to the RIGHT place. I know that I will work with these guys, and this dealership, time and time again. I was a KIA fan, and owner, before visiting. However, now, not only am I a fan of the dealership, but of the Hyundai brand as well! Thank you George and Justin, and thank you Keffer Hyundai! More
Great experience I had a great experience with the buying process with Charles Johnson. It good a little long at the end, but never contentious. Overall I enjoyed the I had a great experience with the buying process with Charles Johnson. It good a little long at the end, but never contentious. Overall I enjoyed the experience. More
GREAT EXPERIENCE I purchased a car from this dealership the day after Christmas and had a great team to assist me. Jeff Goodwin was my salesperson he was very knowled I purchased a car from this dealership the day after Christmas and had a great team to assist me. Jeff Goodwin was my salesperson he was very knowledgeable and explained the features and answered all my questions. He also follow through on my special requests. Chad, Justin and Brandon were awesome too. They all made a great team I am extremely happy with my Equus. They went above and beyond my expectations. More