
Keffer Hyundai
Matthews, NC
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Accommodating and Honest Our Sales agent was a pleasure to work with he was knowledgeable and courteous. Our sales representative and the entire Keffer team went far beyond w Our Sales agent was a pleasure to work with he was knowledgeable and courteous. Our sales representative and the entire Keffer team went far beyond what other dealerships in our area were willing to do in order to get the exact Genesis model we wanted with all the options we requested. I would definitely recommend Keffer. More
New Santa Fe Jon Falls went out of his way to expedite the sales process. His explanation of features and equipment was succinct and well developed. He was quite p Jon Falls went out of his way to expedite the sales process. His explanation of features and equipment was succinct and well developed. He was quite prompt with necessary paperwork. More
great place to buy a car The sales people George Athens and Daniel B Faria are great. No pressure. They let me think about the deal over night, so I could talk to my wife. Tha The sales people George Athens and Daniel B Faria are great. No pressure. They let me think about the deal over night, so I could talk to my wife. That was important to me. So we made the deal. Wish I could have gotten a little more for my trade, but they did go up a little. More
Great customer service I really hate buying new cars because of the hassle but in this case it was a hassle free experience. William Young was recommended by a friend an he I really hate buying new cars because of the hassle but in this case it was a hassle free experience. William Young was recommended by a friend an he did't disappoint. He was courteous, knowledgeable about the product and extremely nice. A true professional who I would recommend to a friend. In fact everyone I encountered at the dealership were friendly and professional. More
Awesome buying experience! I have purchased so many vehicles in the past, but this was one of the best buying experiences I have had since purchasing my previous Hyundai from th I have purchased so many vehicles in the past, but this was one of the best buying experiences I have had since purchasing my previous Hyundai from the same location from Farrid Coleman. He was awesome, and Kevin Martin, Jimmy and Crystal were great as well, this time around. There was absolutely no pressure what so ever. Crystal allowed me to use the vehicle to take my son to his basketball game and return. The entire staff was very professional. They asked if I needed anything to drink and they never left me waiting without acknowledging what was going on behind the scenes. I would highly recommend this dealership to anyone looking to buy a new or used vehicle. More
Excellence in all areas Our overall experience with Keffer was excellent. Our salesman, Jimmy, was very knowledgeable and personable. Dan provided us with answers we needed Our overall experience with Keffer was excellent. Our salesman, Jimmy, was very knowledgeable and personable. Dan provided us with answers we needed to select the right vehicle, and Greg was very professional when we closed the deal. We highly recommend this dealership for excellent service. More
Professional and Courteous Tom and Dan are reliable professionals that made the process of buying a new car easy and painless. They understood my needs and didn't try to sell me Tom and Dan are reliable professionals that made the process of buying a new car easy and painless. They understood my needs and didn't try to sell me on anything I didn't want. I am very happy with my experience at Keffer Hyundai and love my new Elantra. My family has purchased 3 Hyundais from this location and will definitely return in the future. More
Great Salesmanship Neal was very patient in understanding the requirements, and making suggestion wherever-whenever needed, as against traditional sales associate whose Neal was very patient in understanding the requirements, and making suggestion wherever-whenever needed, as against traditional sales associate whose prime focus is sales. There were problems getting the second key fob of newer Hyundai, which Neal got it resolved. He made sure all the post sales problems or questions were answered, even after 2 months of finalizing the sale. More
Patience is a virtue. This was my first experience being in a dealership to purchase a car on my very own and I must say the sales associates made my first experience wonde This was my first experience being in a dealership to purchase a car on my very own and I must say the sales associates made my first experience wonderful. From the moment my family and I walked in, every employee made us feel welcomed and like a valued customer. Zac was very helpful and patient with me in helping me make my decision. He did not pressure me in anyway and made sure he covered every detail about the process before I made my final decision. He gave me all the time I needed in order to ensure that this purchase would be the right move for me. I am beyond satisfied with my experience and would most definitely purchase from Keffer in the future More
Helpful to the point of accommodation. My representative went above and beyond to help me get low cost insurance for the car I bought despite my short driving history. He was a man of his w My representative went above and beyond to help me get low cost insurance for the car I bought despite my short driving history. He was a man of his word. He told me to come back to the dealership to look at some cars earlier in the day. He said he would not waste my time. His word was true. I am the proud owner of a Chevy Cruze 2014. Very satisfied customer. God bless you all. More