Keffer Hyundai
Matthews, NC
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If I could rate zero stars, I would. Absolute worst service I have ever had. Do not recommend this place at all. Most money hungry, dishonest, rude, stealing, disgusting place I have ever Absolute worst service I have ever had. Do not recommend this place at all. Most money hungry, dishonest, rude, stealing, disgusting place I have ever dealt with. SAVE YOURSELF THE TIME, don’t go to Keffer Hyundai. I expected this kind of service I recieved from Bob Mayberry, not Keffer. Tried to charge me $900 to repair a part that I ended up purchasing online MYSELF and replacing it at home in 5 minutes. $50 part and took 5 whole minutes to install yet they were trying to charge me $900 on top of the already $350 I had paid them just to tell me what was wrong. This is not even close to all that I went through at this location. Not to mention how rude the employees were while helping a PAYING customer. One of the ladies in the sales department got up out of her chair and got in my face and NO one did anything about it. Very awful experience and I will be sure to let everyone know. More
Outstanding treatment and service. If you want a new Hyundai or a vehicle this is the place go. The sales staff were so friendly and went beyond what one expected to make sure you got If you want a new Hyundai or a vehicle this is the place go. The sales staff were so friendly and went beyond what one expected to make sure you got what you wanted in a vehicle. They did all they could and beyond to work with you to please you in making the right decision. The sales personnel there at Keffer is what they did for us in our purchase of a new 2019 Santa Fe Ultimate. More
good place to buy Good dealership, great sales people, George Athens is the best. Look him up when you visit Keffer Hyundai. You can"t beat their prices. The buying exp Good dealership, great sales people, George Athens is the best. Look him up when you visit Keffer Hyundai. You can"t beat their prices. The buying experience was good. They give you time to think about your purchase. No bad dealer tactics. So far the Tucson ls great and I hope the service dept. is as good as the sales person. More
Keffer Hyundai Great job by our salesperson George, he went above/beyond to find the car we wanted at the price close to what we had requested. Great job by our salesperson George, he went above/beyond to find the car we wanted at the price close to what we had requested. More
Excellent. Third car from this dealership Great service. Excellent experience. Our third purchase and we plan on coming back again and again. Best dealership I have ever dealt with. I reccomen Great service. Excellent experience. Our third purchase and we plan on coming back again and again. Best dealership I have ever dealt with. I reccomend Keffer for everyone I know. More
Very disappointed with Charles Johnson and Keffer Hyundai!!! I called this dealership on 8/16/2018 and asked Charles if they had a certain car because I was 2 hours away and he said they did. He even sent me a v I called this dealership on 8/16/2018 and asked Charles if they had a certain car because I was 2 hours away and he said they did. He even sent me a video . Got there and he brought a car out and was told we could not get the car for the price online unless the went with one of their lenders. Then come to find out the car we saw was not even the car I asked about when I called. He was never able to show us the car we came 2 hours away to see and did not even tell us the car we saw was a different car. When we asked for our keys so we could leave he gave us the keys and did not say anything (not even sorry).And then he had the nerve to call us Tuesday while we were purchasing a car from another Hyundai dealer to see if he can do anything for us! I said NOT A D-- THING! I really think that he thinks I did nothing wrong ,which makes me wonder if this is a normal practice of this dealership. Because I called on the 17th and talked to Sandy and she said someone would call me and no one has called so they must condone this kind a behavior. More
In my tenth year as a proud Santa Fe owner Keffer Hyundai treated me and my wife with priority and respect. I have only the highest praise in rating their service and salesmanship. William’s at Keffer Hyundai treated me and my wife with priority and respect. I have only the highest praise in rating their service and salesmanship. William’s attention to detail, speed in finding our car, and followup has been excellent I dont see her name below, but Kerrie (?sp) was also outstanding. She was more than respectful of our time and very friendly throughout the signing of documents More
Worst Experience I can't believe after the AMAZING initial experience dealing with Shelene Al Brahim and Dan Faria that it went down hill from there! Here it is a mont I can't believe after the AMAZING initial experience dealing with Shelene Al Brahim and Dan Faria that it went down hill from there! Here it is a month and a half later and my tags and info haven't been properly transferred causing issues and unnecessary expenses with DMV and the funding etc for my vehicle hasn't been taken care of. The lack of communication with the finance made this experience the worst ever because I trusted them to handle everything like professionals to make sure I wouldn't have these issues and they sadly didn't! I wouldn't dare recommend this dealership to any for this reason alone. Chris Young was the one who handled financing my deal and on numerous occasions I received the run around and that to me is very unprofessional. HOWEVER, the sales dept is and was amazing!! :) More
OLD CUSTOMER Came in for service and walked out with a new rental.Had purchased a new cari 09 and rented a car in 16. Now I have a 2018 Sonata to drive. Came in for service and walked out with a new rental.Had purchased a new cari 09 and rented a car in 16. Now I have a 2018 Sonata to drive. More
Happy Customer! Marcio was a wealth of information on the car I was looking to purchase. He was extremely professional. I purchased the 2018 Tuscan Sport and am very Marcio was a wealth of information on the car I was looking to purchase. He was extremely professional. I purchased the 2018 Tuscan Sport and am very happy. This is the second Tuscan I have purchased with Keffer and will refer Keffer to all my friends. Marcio is a true gentleman; patient w/ no pressure & w/ that... I bought my car! Thanks Marcio & Keffer! More



