Keffer Hyundai
Matthews, NC
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So glad I found my dealership family!!! I have been looking around to buy my first car for a while now and it was alway a bit uncomfortable but when I visited Hyundai I was greeted by Marcio I have been looking around to buy my first car for a while now and it was alway a bit uncomfortable but when I visited Hyundai I was greeted by Marcio as soon as I got out of the car. He and the rest of the staff made me feel at home and also offered me an amazing price. I’m extremely grateful for Marcio helping me buy my first car. I couldn’t have left any happier. More
Overall Good Our experience was a quick and easy experience. Friendly people. However, We came in to look at a certain car that was an online special. We were told Our experience was a quick and easy experience. Friendly people. However, We came in to look at a certain car that was an online special. We were told it was on another lot so we asked to see it. The car that was brought to us had a different price than online. When my husband asked about it, the salesman said oh we honor our online specials. After they ran credit, approved loan and all, we were asked to sign papers. I realized the price of the car was not what the sale was for. When I asked about it, I was told that the other car was on the other lot and it was a basic version of what we looked at and drove, was asked to sign the papers. Overall process was quick though. More
GREAT DEAL Marcio was excellent sales consultant . Very straight and clear on all process. I am very glad with my new Sonata and I will recommend Marcio and Keff Marcio was excellent sales consultant . Very straight and clear on all process. I am very glad with my new Sonata and I will recommend Marcio and Keffer for sure. More
great value for money! We already knew and liked this car very much, so we talked openly about the price, guarantee and services provided in the short and long term. We already knew and liked this car very much, so we talked openly about the price, guarantee and services provided in the short and long term. More
Poor Management My father and I attempted to speak with Dan about new car transaction was handled. Rather than taking it as feedback he rather argue and basically sta My father and I attempted to speak with Dan about new car transaction was handled. Rather than taking it as feedback he rather argue and basically state we are wrong. I told him that I didnt recieve all my paperwork when signing for new car. He states that I did even though he wasnt a part of deal. I also informed him how the employees did not offer to check of discounts. He states that they always do. I dont car what they always do. It wasn't done with me . Know me as the customer will suffer offer miscommunication and lack of professionalism. He told me he would contact me yesterday about the rebate. Did he?.. no. Justin calls on his behalf today asking for more paperwork that's due tomorrow.. thanks I appreciate the lack of effort that you provided to assist me. Bad business and poor example of management. More
Exceptional This was the best car buying experience I have ever had (and I have purchased 6 cars so far in my life). Tom was respectful, listened to what I wante This was the best car buying experience I have ever had (and I have purchased 6 cars so far in my life). Tom was respectful, listened to what I wanted and needed. Everyone in this dealership is friendly and helpful. It also went smoothly and did not take hours and hours as it has in the past. Wonderful car buying... I am sure their maintenance department will be just as good when I go in. More
I love my new car!! Shelene is a wonderful salesperson, she listens and guides you though the car buying experience!! This is the second car that I have bought from her! Shelene is a wonderful salesperson, she listens and guides you though the car buying experience!! This is the second car that I have bought from her!! I would highly recommend her!! More
I love my car Shelene was amazing and Justin was very helpful and the process of buying a car couldn't be more pleasent. Was wonderful experince, Thank you Shelene was amazing and Justin was very helpful and the process of buying a car couldn't be more pleasent. Was wonderful experince, Thank you More
Amazing Marcio and Justin were very helpful and precise when came to trying to help me find a car that’s fit me perfect! No hassle and no pressure! Love my ne Marcio and Justin were very helpful and precise when came to trying to help me find a car that’s fit me perfect! No hassle and no pressure! Love my new car! More
Thank you! My daughter and I met with George Athens and was GREAT! From the time we walked in to the time we walked out. Fast, Friendly, knew what we wanted and My daughter and I met with George Athens and was GREAT! From the time we walked in to the time we walked out. Fast, Friendly, knew what we wanted and actually had the car in the front lot, etc. SUPER GREAT Experience and expect to purchase two more this year! Thanks again! Bob and Ashley O'Neill More



