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Keffer Hyundai

Matthews, NC

4.4
2,246 Reviews

9010 E. Independence Blvd

Matthews, NC

28105

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Showing 2,247 reviews

December 06, 2017

Listening to the customer wants and needs I think the seller did good but didn’t meet me on all my expectations for the vehicle. Justin was good up til the point of me having to have paperwork More

by jasmine.garrisonc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Michaud, Zac Robison
Dec 07, 2017 -

Keffer Hyundai responded

Hi Jasmine. We're sorry we didn't manage to meet all of your expectations, but we're glad you had a positive experience in general with staff. If you'd like to let us know more about your experience so hopefully we can help make it better for the future, please contact Gabriel Faria at: 704-233-7085. Your feedback is important to us. Thank you.

December 04, 2017

Another excellent transaction at Keffer Hyundai This is the 4th Hyundai I have purchased at Keffer, and I have not even considered going anywhere else. Also, I have had all of my service for each o More

by JoeGrossman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Dixon, Matthew Corwin, Justin Michaud, Greg Tomberlin, George Athens
Dec 05, 2017 -

Keffer Hyundai responded

We're so glad you've felt that you can count on us again and again here at the dealership, Joe. Thank you for your feedback! We looking forward to seeing you next time.

December 03, 2017

Excellent way to make happy to buyer Like the way to treat and they help to find the good value and soon response wht buyer want and really good service and good interest tooo More

by Bhim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bullock, Greg Tomberlin
Dec 05, 2017 -

Keffer Hyundai responded

We're glad you felt you received great service, Bhim! Thank you for working with us and for your feedback!

December 02, 2017

Excellent customer service All your staff that I dealt with gave excellent customer service. They were very courteous, patient and knowledgeable. I would recommend Keffer Hyun More

by margo.hartjes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna, Lewis Gobble, Jon Falls, Greg Tomberlin
Dec 04, 2017 -

Keffer Hyundai responded

We're always making sure that our customer service is top notch and we're glad you had an excellent experience at the dealership. Thank you for taking the time to leave your feedback!

December 01, 2017

ONE OF THE BEST EXPERIENCES MY SALESMAN FARRID COLEMAN TOOK GREAT CARE OF ME AND MY WIFE 3 TIMES THIS YEAR. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP AND THE STAFF. DAN IS ONE xxx More

by gralph25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farrid Coleman
Dec 04, 2017 -

Keffer Hyundai responded

Thank you for the glowing review! We appreciate your time and are glad you felt you wanted to leave your feedback. Feedback like yours helps us continue to grow and and improve and we appreciate it.

December 01, 2017

Great service Zack went beyond our expectation In purchasing a new Santa Fe...was very friendly. And helpful.he was a joy to work with in getting our car deal fin More

by Susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Faria, Kevin Martin, Kevin Harris
Dec 01, 2017 -

Keffer Hyundai responded

We appreciate the 100 Stars, Susie! Thank you for such a glowing review. We appreciate it and it's part of what keeps us working hard to provide such a great experience for everyone.

November 30, 2017

Good Job This dealership is top notch and I would highly recommend them for your next vehicle. I had purchased a car from them years ago and the service then More

by legrand842
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Johnson
Dec 01, 2017 -

Keffer Hyundai responded

Thank you for the high praise! We appreciate you taking the time to leave us a review and hope to continue to work with you here at the dealership in the future. Thanks.

November 29, 2017

Very quick and excellent service. All those who helped were very nice. I wasn't really happy at first but I think they noticed it and did everything to make me feel more comfortable. I More

by Melly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Brown, Gabriel Faria, Kevin Martin, Chad Fickert
Nov 30, 2017 -

Keffer Hyundai responded

We're glad Chad was able to make your time at the dealership great and we're glad you enjoyed your experience! Thank you for leaving your feedback!

November 29, 2017

Extremely satisfied customer service at this Dealership As a single woman the car purchase process can become mundane and overwelming.Shelene my salesperson, Dan (Manager) and Kevin (Finance) ensured my pro More

by santafe123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelene Al Brahim, Dan Faria, Kevin Martin
Nov 30, 2017 -

Keffer Hyundai responded

We're glad Shelene, Dan, and Kevin, were able to make sure everything was smooth! We're glad we were able to renew your confidence in the car-buying process and hope you'll continue to work with us in the future for the same kind of service! Thank you for taking the time to send us your feedback, it helps us continue to improve as a dealership and we appreciate it. Thank you again.

November 29, 2017

Keep coming back This is the 5th car we’ve purchased from Keffer Hyundai and we’ll keep coming back!! Great folks to work with. Great Service! Great Finance (finally) More

by Tperrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin in Finance, Farrid Coleman
Nov 30, 2017 -

Keffer Hyundai responded

We're glad we've made a return customer out of you! Thank you for your feedback and your continued support of the dealership, we truly appreciate it. We hope to see you again!

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