
Keffer Hyundai
Matthews, NC
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Had oil service today. I bought almost a 1000 $ of tires there last summer and was told twice on the phone before this appointment that “tire rotation” would be free. When I bought almost a 1000 $ of tires there last summer and was told twice on the phone before this appointment that “tire rotation” would be free. When I got there they said “we don’t do that anymore “ and lied about “not doing it the last two years “ when I know for a fact they did it before if you bought tires from them. Not keeping their word ! More
Have issues with repair that was completed on 4/11/24 and left three messages with my service advisor and have not had a response from Keffer. Very disappointing!! left three messages with my service advisor and have not had a response from Keffer. Very disappointing!! More
Very nice greeting. Asia Smith in the service department was very attentive, courteous and helpful. She made my experience at Charlotte of Genesis very enjoyable. Asia Smith in the service department was very attentive, courteous and helpful. She made my experience at Charlotte of Genesis very enjoyable. More