
Keffer Hyundai
Matthews, NC
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Top Notch Experience - No Words Can Express Our Thanks! We went to Keffer Hyundai after a pretty bad experience at another dealership. Sandy called us prior to our coming in and assured us our experience w We went to Keffer Hyundai after a pretty bad experience at another dealership. Sandy called us prior to our coming in and assured us our experience would be different and Keffer would make it work for us without sacrificing what we wanted. I will be honest, I walked into the dealership with one heck of a resting B face because my day was shot and I was so disappointed with the process of buying a car. We were paired up with Shelene as our Sales Associate and could not have been happier with her. We gave Shelene our list of what we would like in the new SanteFe and what was/wasn't a deal breaker for us. Shelene and Dan were up front and honest with us when it came to pricing and some of our wants such as a third row and panoramic sunroof could increase the price to an astronomical number that was going to be out of our range. Shelene showed us a beautiful SanteFe Sport that had a ton of features what was within our price point and we were very happy with the vehicle. On top of being a wonderful Sales Associate, Shelene went so far above and beyond during our experience that I would gladly spend more time at the dealership!! We brought our son with us who is very impatient and does not sit still for long. While waiting for Dan to work his magic with finance, Shelene spent an insane amount of time with our son showing him around the dealership, basically ensuring he was never bored. Talk about taking additional stress off of what was already a stressful day. In the end - Dan worked wonders and got us a fantastic deal on a 2018 SanteFe Sport. Shelene was our life saver and ray of sunshine on such a gloomy day. Dan was friendly, funny and an all-around great guy. Sandy was so warm and friendly. Keffer has some incredible associates!! I will gladly refer friends to Keffer and would be more than happy to do business with this dealership again. Thank you so much! More
Great dealership From sales to service this is a great dealership. Vince, the service crew, and Jacob the parts manager are terrific. Would recommend to anyone looking From sales to service this is a great dealership. Vince, the service crew, and Jacob the parts manager are terrific. Would recommend to anyone looking to purchase or lease a vehicle and then do all their service at the dealership. More
Excellent service with a great product The staff at the dealership is very friendly and professional. They have always provide great service and a good buying experience. The Hyundai prod The staff at the dealership is very friendly and professional. They have always provide great service and a good buying experience. The Hyundai product is good particularly the high end products. I would recommend Keefer Hyundai to anyone search for quality and service. More
Santa Fe Sport I was looking for a Hyundai Santa Fe Sport. Not fully loaded. Just a few upgrades from my 2005 Ford Escape. Checked out the their website. Called @ 63 I was looking for a Hyundai Santa Fe Sport. Not fully loaded. Just a few upgrades from my 2005 Ford Escape. Checked out the their website. Called @ 630pm @ a car I saw, 2015 Santa Fe Sport, but were due to close at 8pm. Shelene said to come on over and she'd have the car ready for a test drive. Arrived @ 740 pm. Had a great test drive & loved the car! I bought it that night. The staff (Shelene, Daniel) stayed until @ 930-10pm to complete the sale. After signing alot of papers, you speak with another at staff member (in an office) who goes over warranty coverage options which adds up to @$3,000 more to the car price. IMO this should've been brought up during the sales process. It was explained the salesmen aren't trained to go over this. That's fine, but at least there should be a mention that their could be an extra cost to the car that will be explained by a trained salesman at a later time. Because of that confusion, I almost didn't get the car. I didn't get the extended warranty after 5 yrs, just got Gap Insurance. This is minor, but it was really important to have this. The saleslady found the cargo cover I needed for the back. I picked up my new car on Monday 10/26/17. One of the salesmen got my XM setup; received 3 months free which I'm really starting to enjoy. I used the cover the other day and noticed its the wrong size. I called yesterday & they are working on getting me the right one. The overall experience was just fine there, they are a family business which I like as well. I would go back and purchase my next car there!! More
Great experience . Got exactly what I wanted with little or no hassle. Will definitely be back. Shelene was a pleasure to work with and did a great job. Make sure yo . Got exactly what I wanted with little or no hassle. Will definitely be back. Shelene was a pleasure to work with and did a great job. Make sure you keep her happy. More
Wonderful experience at keffer Hyundai I was very grateful for what Lewis did during our visit. He was very professional, friendly, and so helpful. He took time to explain some things about I was very grateful for what Lewis did during our visit. He was very professional, friendly, and so helpful. He took time to explain some things about the car to us. More
October 2017 Tom did not pressure us to go over the number we had in mind for our payment and did not show us a car that was outstide our budget. Tom did not pressure us to go over the number we had in mind for our payment and did not show us a car that was outstide our budget. More

Helpful , caring staff! Mr.Marcio and the staff there were very helpful and very friendly , we’re recommend anybody to go there and purchase there car! Would defiantly be ret Mr.Marcio and the staff there were very helpful and very friendly , we’re recommend anybody to go there and purchase there car! Would defiantly be returning in the future for my next car ! More
Dealer Experiance I was extremely impressed with all aspects of my interaction with this dealership. The staff was very friendly, informative and communicated well. I w I was extremely impressed with all aspects of my interaction with this dealership. The staff was very friendly, informative and communicated well. I would recommend them, with confidence, to anyone. More
Hyundai Elantra Fantastic environment, friendly, patient and knowledgeable. Felt as though they actually cared that I was buying something I wanted. For my first car Fantastic environment, friendly, patient and knowledgeable. Felt as though they actually cared that I was buying something I wanted. For my first car buying expirience it was an absolute pleasure! More