
Keffer Hyundai
Matthews, NC
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Excellent Margaret Keffer made the experience of buying a car a very pleasant one, which is very different from our past experiences in buying a car. Margaret Keffer made the experience of buying a car a very pleasant one, which is very different from our past experiences in buying a car. More
Amazing My experience at Keffer Hyundai was amazing. The staff made me feel welcome and comfortable. Brandon helped me find the perfect car for me. Im so happ My experience at Keffer Hyundai was amazing. The staff made me feel welcome and comfortable. Brandon helped me find the perfect car for me. Im so happy with my new genesis. I must say it is perfect. There is truly nothing I can find about it that I dislike. I absolutely love my car.... More
excellent Great dealership, upfront price. No time waste in sales and we were given the best price compared to any dealer. instead of buying a used car we bough Great dealership, upfront price. No time waste in sales and we were given the best price compared to any dealer. instead of buying a used car we bought a new Elantra limited at a great price. More
Great start but very poor delivery Full disclosure, we purchased a used 2016 Honda Civic from this Hyundai dealership that prides itself on their sales awards. This was a very low miles Full disclosure, we purchased a used 2016 Honda Civic from this Hyundai dealership that prides itself on their sales awards. This was a very low miles car and the salesman was good to work with. The issue started when we signed the finance papers and during delivery of the car. They presented us with 1 key. If I knew this prior to signing, I would have negotiated a second key ($200) to be made or declined to purchase all together. I called the General Manager but was put through to the Sales Manager. He would look into it but then many calls and two months later no call. I finally got the sales manager to pickup his mobile call and he thought he called me to tell me they would not cover the creation of a duplicate key. i will gladly change the rating when they provide a backup key. The assumption is you would be provided 2 keys. Update: I spoke to Gabriel Faria and we did not get resolution. He felt I was being rude and stating that I signed away any rights for help. He stated that if I would have stopped talking, he would have helped me out, because he sensed my frustration recinded the offer to help and hung up on me. I was not rude but was making my point that I was frustrated with no return calls up to this point. More
They are great I've had so many dealerships purchases and experiences and this one was by far the best. I worked with Zack and dan and they both were great. I loved I've had so many dealerships purchases and experiences and this one was by far the best. I worked with Zack and dan and they both were great. I loved how Zack wasn't so salesly!! I love how even when i gave up on myself with the whole process he hung in with me and help my purchase my dream car !!!. I ended up buying a New 2017 sonata and I love it! Great/quick experience! More
Great experience Everyone was friendly & courteous. Will recommend to others! They made sure I was happy with the deal & worked quickly to make it happen. A a Everyone was friendly & courteous. Will recommend to others! They made sure I was happy with the deal & worked quickly to make it happen. A a More
Let down customer I did not have a good experience the second time around. I was very disappointed in the financing department! They need to get someone in finance wh I did not have a good experience the second time around. I was very disappointed in the financing department! They need to get someone in finance who is still concerned about the customer! More
Car experience We had an excellent experience while buying our daughter her first car. The process was very smooth and uncomplicated. It is a great car and she's hap We had an excellent experience while buying our daughter her first car. The process was very smooth and uncomplicated. It is a great car and she's happy. More
Quick and friendly Was able to get in and out same day with a great deal. Zac the rep and Dan the manager helped to answer all my questions and made sure to get me the c Was able to get in and out same day with a great deal. Zac the rep and Dan the manager helped to answer all my questions and made sure to get me the car I wanted More
Fastest process of buying a new car This was the fastest process of purchasing a new car we have ever experienced. Thank you for all the help, and we are really glad to be part of the K This was the fastest process of purchasing a new car we have ever experienced. Thank you for all the help, and we are really glad to be part of the Keffer family because it looks like there are lots of perks! More