
Keffer Kia
Mooresville, NC
Filter Reviews by Keyword
By Type
Showing 315 reviews
CROOKS Always love this place but watch out for Davian (spelling may be off pronounced day-vee-on) -- Do not use this as your salesman he's a sweet talker an Always love this place but watch out for Davian (spelling may be off pronounced day-vee-on) -- Do not use this as your salesman he's a sweet talker and is very good about working numbers and talking one thing but writing up another to benefit HIM.... having you pay for your trade-in inside the write up for your new purchase. I will use Justin Ims next time! Should've waited a day he was off the day I made the purchase but you got a watch for the swindling and they always add their own surcharges to everything. Davian is the top salesman in his region, not for the quality of his sales or sales interactions with you but for the amount of money made. He will make other people run and grab the car for your test drive, and all the things needed to go with that-- Dealer Tag, copy of your license-- Also if you need to call to make any corrections to the transaction they will ignore your calls so be sure to call privately... They rush you out the door after agreeing upon certain terms of the sale and I kept calling frequently for 2 days to go over the paperwork and they would not answer the calls or return voicemails until I called privately-- this place is a JOKE More
Keffer name on a car dealership is synonymous with SCAM First, PLEASE take their overall rating with a giant grain of salt, the kind they put on the roads in some states. I'm pretty sure they're well padde First, PLEASE take their overall rating with a giant grain of salt, the kind they put on the roads in some states. I'm pretty sure they're well padded with fake reviews, this place is just too slimy to have that many positives. Read on: I've had several dealings with this place. The first was a few years ago helping my son's girlfriend buy a car. They got us in there by promising to match the deal the much better Hickory Kia store was offering but wasted two hours of our time trying ridiculous tricks to get more money out of us. First they tried to accuse the other store of not having the deal. When that didn't work it was the usual tactics all dealers use except for this: They walked up saying they accepted our offer but way down in the charges they put "Mandatory extended warranty $1850." I just had to laugh. We ended up buying it (after getting that nonsense removed) but they still managed to scam an extra $400 out of the girl who gave in because she was exhausted just watching me fight for her. Then last year when the Telluride came out they told my friend they would sell it for sticker price minus a $2500 rebate but when the paperwork was shown to him they added $5000 and called it a "FACTORY addendum sticker." I should have recorded that because that was illegal but town attorneys probably golf with these clowns so I'm sure it would have been a waste of time. That deal of course didn't happen. Then today, after being bombarded with "please sell us your car" letters, I reluctantly went in after telling them what I expected (and they said if the car checked out clean they would give me that much because they wanted it that badly). Of course they offered me $2500 less so that deal of course didn't happen. This isn't the slimiest dealer I've ever worked with but it's damned close. Plan on taking a shower after you manage to escape their garbage and greed. More
Excellent service and great experience! Justin Imes and Jason made my car buying experience absolutely wonderful. Fast and attentive services. Great personalities and friendly atmosphere. Justin Imes and Jason made my car buying experience absolutely wonderful. Fast and attentive services. Great personalities and friendly atmosphere. Definitely would recommend buying here! More
My husband and I were looking for a new vehicle for our family. We were assisted with a gentleman name Justin. We were able to tell him what we needed and walked out with a car! family. We were assisted with a gentleman name Justin. We were able to tell him what we needed and walked out with a car! More
Jason and Justin were amazing!! They made my car buying experience so easy. Awesome people and atmosphere!!! Highly recommended to anyone looking for a new vehicle!!! experience so easy. Awesome people and atmosphere!!! Highly recommended to anyone looking for a new vehicle!!! More
I had a wonderful experience with Justin Imes he put me in the car of my dreams Kia Soul 2020. I will differently recommend Keffer Kia to my friends and family Thank you all so much in the car of my dreams Kia Soul 2020. I will differently recommend Keffer Kia to my friends and family Thank you all so much More
No pressure friendly staff at all levels. Would recommend to everyone looking for a new or used vehicle. They listened to my needs and had me driving even though I have not so perfect credit. recommend to everyone looking for a new or used vehicle. They listened to my needs and had me driving even though I have not so perfect credit. More